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LS Retail NAV 6.3 Release PowerPoint Presentation
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LS Retail NAV 6.3 Release - PowerPoint PPT Presentation

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LS Retail NAV 6.3 Release
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  1. LS Retail NAV 6.3 Release Sveinn Áki Luðviksson Matthias Matthiasson

  2. Webcast: What is new in LS Retail 6.3? • 1 hour presentation, Tuesday, January 17th, 2012 • 08.00 AM GMT • 01.00 PM GMT • 05.00 PM GMT • The interest for this Webcast is huge: • 300 attendees worldwide • 3 sessions • No Q&A during session • Please send your questions to info@LSRetail.com. • Publish it before end of week on the Partner Portal at www.LSRetail.com • We appreciate your interest

  3. A milestone release within LS Retail NAV • This will be the last major release on NAV 2009 before DYN NAV 7.0 • Very important changes and new functionalities based on your input from surveys and customer presentations • New Products - New Possibilities

  4. First of all… • We want to thank you all for your great contribution in 2011 • Together, we had a great year: • 251 new licenses, 6000 Stores, 14.500 POS • Total current installed base: ≈ 2000licenses, 38.000Stores, 85.000POS

  5. Purpose of the Webcast • Give you an overview of new modules and new functionality in LS Retail NAV 6.3 • Prepare you for planning your marketing activities • Identifycustomers in your pipeline, who can benefit from this version • Identify current customers that would benefit from upgrading • Start preliminary messaging to potential customers

  6. New Features Matthías E. Matthíasson Product Manager NAV

  7. Apparel / Fashion Furniture Electronics / Technical Food / Grocery Self & Full Service Outdoor Payment Terminal Car Wash Price Poles Retail Forecourt Fine Dining Casual Dining & Fast Food Delivery & Takeout withCall Center Catering & Cafeterias Hospitality

  8. LS Retail NAV 2009.1 - Jan 2010 Sale Reporting Service • Offer / Pricing • Cross Selling • Offer Triggering • Simple Item Search • New POS Look • POS Extendibility • Database Architecture • Higher Level of Service • Special Order • Greater Product Range

  9. LS Retail NAV 2009.2 - Dec 2010 External Sales Reporting • Franchise Management • Pre Packs • Stock LedgerReporting • LS Forecourt • LS POSIntegration • WebIntegration

  10. LS Retail NAV 6.3 - Feb 2012 Process Sales Technology • Loss Prevention • Allocation Plan • Variant Improvements • POS on RTC (BETA) • Data Director 3 • DD Monitor • Member Management • Offer System • Coupons • Sales Commission • Offline Call Center

  11. Sales: Customer Intelligence Member Management

  12. Multiple Clubs and Schemes. • Loyalty Club • Levels (Schemes) • Bronze • Silver • Gold • Automatic Up & Downgrade • Transfer of points • Sales of points • Point Offers • Double Points • Item Point Offer • Points -> new price or discount% • Staff Club • Discount Tracking and Discount Budget

  13. Members Benefits • Benefits • Collect Points • Pricing • Collect Customer Information • Tracking • Discount given • Max discount for staff per month • Limited Offers • Trigger offer only once • Limited quantity • Only certain qty per month (duty free) • Points • Discount • Payment

  14. Attributes • Soft Attributes • Golf • Tennis • Income • Dynamic Attributes • Birthday • Purchase • Last Visit Queries to the database which gives an answers

  15. Member Campaign • Select members to a Campaign based on queries specified for Campaign • Email and SMS message handling • Link to LS Offers and Promotions • Analyze result of Campaign

  16. Future • Web Portal for Members • Mobile Phone Apps • Intelligent Marketing • Data Analyzing • …….

  17. Sales: Customer Intelligence Offer System

  18. Offer Improvements • Setup • Triggers • Benefits • New Triggers • Coupons / quantity • Member Management • Club or Scheme • Member Attributes • Settings • Numerous Blocking Fields • Maximum Discount • Standardize item selection in lines • Item / PG / IC / Special Group • Item / Dimension 1 • Exclude

  19. Offer Improvements • Amount Discount • 25 cents of all coffee drinks if customer brings a cup • Multiple Benefits • Gift (item/item list) • Member Points • Coupon • Calculation Sequenceof Discounts after Automatic Discounts

  20. New Offer Types • Line Discount Offer • Automatic Trigger • Example: Staff Discount • POS Button Trigger • Can be used instead of • Infocode Discount • Manual Discount Input • Total Discount Offer • Triggered at Total Process • Amount Level Benefits • Discount • Additional Benefits

  21. New Offer Types • Tender Discount Offer • Tender Type / Card Type • Triggered at • Total Process • Selection of Tender Type • Tender Type Charge • Offer Statistics • Trace all offer types not only Periodic Discount Offers

  22. Sales: Customer Intelligence Coupon Improvements

  23. Coupon Improvements • Traceability • None • Serial Coupon • Exists - open • Not exist - closed • Member • Limit usage (2 times) • Benefit Types • Trigger for an Offer • Discount % or Discount Amount • % or Amount as Tender

  24. Coupon Improvements • Issue • Head Office • Return Coupon • Benefit from an Offer • Button Command • Trigger • Scan • Manual Entry • Button Command

  25. Customer Intelligence Trans- actions • Member Management Points ClubScheme Attribute Trace Code / Budget Point Status Coupon w/ Club,Scheme, Attribute TraceResult Price & Offers • Coupons Coupon Trigger Coupon Discount / Payment

  26. Process Loss Prevention

  27. Data Flow • Incident • Transactional Voids  • Manual Discount Given • Discount Greater x%     • Analyze Trends • Refund to cash • Refund after closing hours • Discount over given amount. TRIGGERS • Events TRIGGERS • Transactions

  28. How will this work? • Triggers to create Events • Example: • Refund to cash • Refund after closing hours • Discount over given amount. • Open drawer without sales • 20 predefined triggers • User defined triggers

  29. Loss Prevention - Analysis • Events can be analyzed by: • Store • POS • Staff • Date & Time • We can also escalate events to incidents • Incidents can be created if events pass a threshold, based on parameters – Refund over X amount

  30. Future • Statistical analysis templates • Record time between actions on the POS • Connect a camera based system (CCTV) • …..

  31. Process Fashion Improvements

  32. Allocation Plan • Supports the buyer in: • Planning the buying process • Allocating planned quantity • Support allocation to Stores and Customers • Sales Order • Planning buffer quantity • Method • Distribute (Top Down) • Defined (Bottom Up)

  33. New Method • PO Cross-Dock • Initial Creation • Define Variant Combination • Cross Docking • Post Receiving • Adjust Shortage in Receiving • Customer Distribution Supported – Sales Orders • Buyers Push • Will support the • Distribution • Defined • Supports distribution to customers – Sales Orders

  34. Variant Changes • Dimension Grouping • Color Groups (fall 2012/ spring 2013) • Size Groups • Dimension Status • Close a specific color • Hard Attributes to Base Dimension • Color Group (Greens, Blues..) • Soft Attributes to Item Variant Record • Variant Worksheet

  35. Item Status • New Blocking • Sale in Sales Orders • Sales Return • Purchase Return • Negative Adjustment • Positive Adjustment • Older Values • Block Sale on POS • Block Purchasing • Block Transferring • Additional Setting • Variant Dimension 1 Code • Variant Code • Store Group Code • Location Code • Old Key • Item No. • Starting Date

  36. Additional Settings to Tables • Additional Settings • Variant Dimension 1 Code • Variant Code • Store Group Code • Tables • Item Ordering Restrictions • Payment Setup Lines • Additional Charge Lines • Cancel Setup Line • Estimated Delivery Date • Return Policy

  37. Sales Commission

  38. Commission Rules • Rule Types • Per Transaction • Sales Targets • Period • Store type • All • Store Group • Store Specific • Salesperson Type • Salesperson • Account Manager • Store Manager • Commission Salesp. Group • Store Commission Group • Calculation Type • % or amount • Each or Total

  39. Commission Rules • Supports • Transactions • Sales Order Documents • Multiple Sales Persons • Per Header • Per Lines

  40. Item Selection • Type • All • Periodic Discount • Combination • Division • Item Category • Product Group • Item • Special Group • Include / Exclude • Vendor Specific • Periodic Discount Offers can be excluded from commission

  41. Commission calculation • Commission Testing Tool • Calculation • Automatically in Statement / Sales Posting • Manually from posted documents • Calculation at HO • End of Sales Period • Calculate commission earned by each Salesperson • Close the Commission sales period • Result In a Table • Process to move to Journal • Customer Account / Vendor Account • Partner would integrate to local payroll

  42. Hospitality

  43. Offline Call Center • Web services used to send and receive request • Immediate response to requests • Total control when requesting and receiving

  44. Offline Call Center

  45. POS Technology

  46. Store Credit • Lookup voucher balance and entries on the POS • Create and Refill • Control how applied • Use remaining balance • One time redemption • Refill • Expiration Policy • Income/expense fixed amount • Control Amount when selling a Voucher

  47. Web Services • Transaction Service functionality  Web Service • Next Step • Refactoring to Web Services • Future functionality • Developed in Web Services

  48. Version 6.2 POS GUI POS View (interface) POS LINES POS Transaction POS Session *SetCurrentLine *GetCurrentLine *DeleteLine *? RUN(PosMenuLine) *InsertItemLine *InsertPaymentLine *Balance (Public) *Amount (Public) *Login *StaffID *Terminal *GetValue *SetValue Add. POS Commands Infocode Utility POS Functions POS Post Utility POS Price Utility

  49. Version 6.3 Role Tailored Client BETA POS GUI POS View (interface) POS LINES POS Transaction POS Session *SetCurrentLine *GetCurrentLine *DeleteLine *? RUN(PosMenuLine) *InsertItemLine *InsertPaymentLine *Balance (Public) *Amount (Public) *Login *StaffID *Terminal *GetValue *SetValue Add. POS Commands Infocode Utility POS Functions POS Post Utility POS Price Utility

  50. Data Director 3 • Codeunit 99001474 Data Distribution v3.0 • TS calls instead of CFront calls • Performance improvements • Reads replication counters from non-NAV • Linked tables handled by Data Director • Actual error messages from Data Director • Data Director Monitor