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Cross-Cultural Communication [CCC]. Presented by: Norio Ota Department of Languages, Literatures and Linguistics York University. Prologue: recent events. US submarine and sunk Ehime-maru U.S. spy plane and downed Chinese jet fighter Japan & China - demanding apologies

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cross cultural communication ccc

Cross-Cultural Communication[CCC]

Presented by:

Norio Ota

Department of Languages, Literatures and Linguistics

York University

prologue recent events
Prologue: recent events
  • US submarine and sunk Ehime-maru
  • U.S. spy plane and downed Chinese jet fighter
  • Japan & China - demanding apologies
  • Offering apologies - common courtesy
  • “Sorry for what happened.”
  • Offering apologies - admitting guilt and responsibility [U.S.]
ccc exercises
CCC Exercises
  • Bowing with greetings
  • Counting numbers with hands
  • Eye-contact
  • Chiming-in
  • Negative questions and Yes and No
  • Other nonverbal communication
what is cross cultural communication
What is Cross-Cultural Communication?
  • Communication is CCC.
  • CCC is Discipline.
  • CCC is Action.
  • CCC is Practice.
    • Networking.
    • Globalization.
    • Sustainability.
    • Multi-culturalism.
communication is ccc
Communication is CCC.
  • CCC bridges gaps between sub-cultures.
  • Every institution has its own sub-culture.
  • Family, marriage, friendship, school
  • Cross-gender
  • Cross-generation
  • Cross-occupation
  • Cross-position
  • University: Students, Staff, Faculty, Techies, Administrators…
ccc is discipline
CCC is Discipline.
  • CCC is an interdisciplinary discipline.
  • CCC cuts across human activities.
  • CCC sheds light on unnoticed aspects.
  • CCC can explain why and how people behave.
  • CCC is applicable to other cultural and sub-cultural situations.
ccc is action
CCC is Action.
  • CCC is not a theory, but an action.
  • CCC requires knowledge, training and application.
  • CCC enhances cross-cultural communicative competence.
  • CCC improves 1st and 2nd language communicative ability.
  • Nonverbal communication
ccc is practice
CCC is Practice.
  • Networking
  • Globalization
  • Sustainability
  • Multi-culturalism
  • Anti-racism
  • World peace
ccc is networking
CCC is Networking.
  • CCC helps to network horizontally and vertically.
  • CCC becomes foundation for communication network.
  • Network is evolutionary.
  • CCC breaks through isolationism.
  • CCC reduces racism.
ccc is globalization
CCC is Globalization.
  • CCC prepares people to manage and survive in new environment.
  • CCC creates people who share similar values.
  • CCC appreciates both similarities and differences.
  • CCC is instrumental to world peace.
ccc is sustainability
CCC is Sustainability.
  • CCC enhances knowledge and understanding other cultures.
  • CCC appreciates diversities and different values.
  • CCC creates sustainable environment for individual cultures.

 CCC fights against marginalization in globalization.

ccc is multi culturalism
CCC is Multi-culturalism.
  • CCC promotes multi-culturalism and anti-racism.
  • CCC enhances cross-racial understanding, knowledge and communication.
  • CCC has niche in Canada because of its diversity and policies.
  • CCC makes Mosaic possible.
contrastive approach
Contrastive Approach
  • Key notions to describe Japanese culture, society and psyche
  • Japanese vs. English
  • Video
    • Giving and Receiving Favors
    • Education
japanese vs english cognitive discourse textual
Japanese

holistic

general

descriptive

situational

context-dependent

elliptical

English

analytic

specific

explanatory

less situational

context-independent

exhaustive [redundant]

Japanese vs. EnglishCognitive/Discourse/Textual
japanese vs english sociolinguistic pragmatic
Japanese

formal

indirect [indecisive]

rank-conscious

submissive

concessive

agreeable [understanding]

appreciative

apologetic

modest [reserved]

responsive

less exclamatory

less derogative

less rewarding

English

informal

direct [decisive]

egalitarian

independent

self-determined

competitive [challenging,provocative]

less appreciative

self-righteous

boastful [proud]

less responsive

exclamatory [exaggerative]

derogative

rewarding

Japanese vs. EnglishSociolinguistic/Pragmatic
japanese vs english psycholinguistic
Japanese

Introversive [inconspicuous]

collective

subjective [intuitive]

emotional [sentimental]

pessimistic [negative]

retrospective

English

extroversive [conspicuous]

individualistic

objective [logical]

rational

optimistic [positive]

prospective

Japanese vs. EnglishPsycholinguistic
case studies
Case Studies
  • Rules of Conversation
    • Monologue vs. Dialogue
  • Accountability
    • Accountability vs. Responsibility
    • Informed Consent
  • Negotiation
    • Genuine concerns
    • Achievement
    • Majority support
    • Compromise
epilogue
Epilogue
  • CCC starts right at home.
  • Speaking the same language with different subcultures
  • Effort in finding out about others
  • How far do you go?
    • Beyond cultural relativism
    • Establishing inclusive but critical and selective common criteria
references
References
  • Benedict, Ruth (1946) The Chrysanthemum and the Sword: Patterns of Japanese Culture, Boston.
  • Christopher, Robert (1984) Japanese Mind, Pan.
  • Hall, Edward T. & Mildred Reed Hall (1987) Hidden Differences: Doing Business with the Japanese,
  • New York: Anchor Press.
  • Nakane, Chie (1970) Japanese Society, Penguin.
  • Sakamoto, Nancy & Naotsuka, Reiko (1982) Polite Fictions: Why Japanese and Americans seem rude
  • to each other, Tokyo: Kinseido.
contact
Contact
  • Norio Ota
  • Coordinator, Japanese & Computing
  • Department of Languages, Literatures and Linguistics
  • York University
  • Phone: (416)736-5016 x88750
  • Fax: (416)736-5483
  • E-mail: nota@yorku.ca
  • Web: http://buna.yorku.ca/