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The Manager’s Guide to Promoting Success for First Time Supervisors. presented by: Cynthia Paine AGTS, Inc. For AZ City/County Management Association February 08, 2007 Sedona, AZ. Workshop Purpose.

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the manager s guide to promoting success for first time supervisors

The Manager’s Guide to Promoting Success for First Time Supervisors

presented by:

Cynthia Paine

AGTS, Inc.

For AZ City/County Management Association

February 08, 2007

Sedona, AZ

workshop purpose
Workshop Purpose
  • To provide basic information about what supervisors can do to develop high potential staff for a first-time supervisory position
  • To provide practical advice on how to support the first time supervisor
agenda
Agenda
  • Grooming and development of high potential staff
  • Promoting success and supporting first time supervisors
grooming and development of high potential staff
Grooming and Development of High-Potential Staff
  • Identification/Selection (Pre-Work)
  • PDP: Professional Development Plan (Roadmap)
grooming and development of high potential staff5
Grooming and Development of High-Potential Staff

Identification/Selection (Pre-Work)

  • Clarify the role (charge, lead, supervisor)
  • Clarify required competencies
    • Relationship skills
    • Management skills
    • Technical skills
grooming and development of high potential staff6
Grooming and Development of High-Potential Staff

PDP: Professional Development Plan (Roadmap)

  • Explore for interest
  • Incorporate PDP in the performance management process
  • Jointly establish development goals
  • Provide training on needed skill sets
promoting success for first time supervisors
Promoting Success for First-Time Supervisors

First Week:

  • MVV
  • Organizational Culture
  • Organizational Business Metrics
  • Organizational Chart
  • Change in Status
  • Orientation
  • Training
  • Sharing
promoting success for first time supervisors8
Promoting Success for First-Time Supervisors

Ongoing:

  • Help Them Navigate: Be a Rudder
    • Shift in Relationships
    • Sounding board
    • Style differences
    • Performance Coaching
  • Goals:
    • Develop increasingly trusting and productive relationship
    • Monitor performance in work outputs
promoting success for first time supervisors9
Promoting Success for First-Time Supervisors

Ongoing:

  • Empowerment
  • Delegation
promoting success for first time supervisors10
Promoting Success for First-Time Supervisors

Delegation Activity

  • Why don’t supervisors delegate more?
  • Worksheet
championing the new supervisor
Championing the New Supervisor
  • First Week:
    • Introduction to the team
    • Introduction to your peers and boss
    • Frequent ‘touches’
  • Ongoing:
    • Stretch assignments
    • Visibility
    • Level of authority
    • Coaching
    • Cheerleading
    • Groom for next promotion
pertinent development experiences
Pertinent Development Experiences
  • High-Profile Committee chair
  • Company activities
  • Task force
  • Recruitment fairs
  • Q.I. efforts
my plan
My Plan
  • What has been my approach to identify and promote/support first-time supervisors?
  • Is this serving my company well? Serving my professional goals/needs?
  • What might I consider doing differently/more of/less of going forward?