Amazon Prime TV FAQs

1. Amazon Prime TV FAQs • How to sign in to your Prime Video account on a Smart TV? • Answer: Signing in to your Prime Video account on a smartphone is a straightforward process, but signing in to your Prime Video account on a smart TV requires a different set of steps. Here is how to do it.https://softmyinfo.com/amazon-prime-tv-faqs

2. Prime Video app is giving "something went wrong" error on my Smart TV. What do I do to solve it? • Though errors like something went wrong and unable to play at this time are technical errors, there are a few troubleshooting options that you can try. • Follow these suggestions to resolve the issue. • Restart both your Smart TV and router. • Once the TV restarts, check for any software updates on the TV or the Prime video app. Complete the updates, if there are any. • When everything's in place, go to Settings > locate applications > and look for the Prime video app. • Clear its cache and data. • If the issue persists, please uninstall the Prime Video app from your Smart TV and reinstall it again. • Please contact Amazon Prime Video support if you cannot resolve the issue after following the steps listed above.https://softmyinfo.com/amazon-prime-tv-faqs

3. How can I change my region on the Prime Video app on Smart TV? • Answer: If you recently relocated to a different country and want to watch local content, the Prime Video app gives you the option to change your Country settings on the Smart TV. • Here's how to transfer your Amazon Prime Video account to your local address. • Turn on your Smart TV and open the Prime Video app. • Visit the Manage Your Content & Devices section. • Select Preferences. • Select Change under the Country Settings option. • Enter your current address and select Update. • Congratulations! You have successfully changed your region. https://softmyinfo.com/amazon-prime-tv-faqs

4. How to deregister a registered account from the Amazon Prime Video app? • Follow these steps to deregister your Prime Video account from the Amazon Prime Video TV app. • Turn on your Smart TV device and launch the Amazon Prime Video app. • Go to Settings from the menu options at the top of your Smart TV screen. • Scroll right to find and select the My Account option. • Now, you will see a Deregister your Amazon Account option. Select it to deregister your Amazon account safely. • Your registered Amazon Prime Video account has been deregistered safely from the Prime Video app on your Smart TV. Now, you have the option to register with a new account.https://softmyinfo.com/amazon-prime-tv-faqs

5. How to deregister a registered Smart TV device from the Amazon Prime Video account? • Follow these steps to deregister your Smart TV device from your Amazon Prime Video account. • Grab your smartphone, tablet, or computer, and launch a browser. • Visit amazon.com/video/settings. • Look for your device under the Registered Devices option. • Click on the Deregister button next to your Smart TV device's name. •  You have successfully deregistered your Smart TV device. https://softmyinfo.com/amazon-prime-tv-faqs

6. Where can I find the low data mode option in the Prime Video app on Smart TVs? • Watching videos in reduced quality is an excellent choice for saving on your monthly WiFi bill. • Follow these steps to select a video quality option of your choice on the Prime Video app on your Smart TV, • Turn on your Smart TV device and launch the Amazon Prime Video app. • Go to Settings from the list of menu options at the top of your Smart TV screen. • Select Preferences. • Then, select Data Monitoring. • Turn On the Data Monitoring feature to get video quality options. • Select Set Video Quality and then choose a video quality option of your choice to save data every time you watch Prime Video content on your Smart TV. https://softmyinfo.com/amazon-prime-tv-faqs

7. How can I change the Prime Video PIN on my Smart TV device via a web browser? • Parental Control restricts anyone to purchase, rent, or watch Prime Video content on a specific device. • These devices come with a built-in Parental Control feature. • Microsoft Xbox 360 consoles • Fire Phones • Fire Tablets (Fire OS 5.0 or older) • Fire TV devices • If the device you want to set up Prime Video PIN doesn't appear in this list, follow these steps to set up an Amazon Prime Video PIN. • Grab your computer and launch a web browser. • Visit the official website of Amazon and sign in to your Amazon Prime Video account. • Click on Your Prime Video option under Account & Lists. • Then, click Settings and go to Parental Controls. • Select your TV device from the Apply Viewing Restrictions to section. • Enter a PIN of your choice and click on Save. • You have successfully set up Parental Control, and now, nobody can access your Prime Video content without your Prime Video PIN. https://softmyinfo.com/amazon-prime-tv-faqs

8. How can I change the Prime Video PIN on my Smart TV device via an Android smartphone? • Here's how to change the Prime Video PIN for your Smart TV device via your Android smartphone. • Launch the Prime Video app on your Android smartphone. • From the bottom menu, select the My stuff option. • Then, tap on the Settings icon. • Then, select Parental Controls, and here you can change your Prime Video PIN. • Select your TV device from the Apply Viewing Restrictions to section. • Tap on the Save option after typing your PIN. • Great! You have successfully set up Parental Control, and now, nobody can access your Prime Video content without your Prime Video PIN. https://softmyinfo.com/amazon-prime-tv-faqs

9. How can I change the Prime Video PIN for my Smart TV device via an iOS device? • Here's how to change the Prime Video PIN for your Smart Tv device via your iOS device. • Launch the Prime Video app on your iOS device. • From the bottom menu, select the My stuff option. • Then, tap on the Settings icon. • Then, select Parental Controls, and here you can change your Prime Video PIN. • Select your TV device from the Apply Viewing Restrictions to section. • Tap on the Save option after typing your PIN. • Great! You have successfully set up Parental Control, and now, nobody can access your Prime Video content without your Prime Video PIN. https://softmyinfo.com/amazon-prime-tv-faqs

10. Where can I find the events streaming live on the Prime Video app? • Follow these steps to find the list of all live and upcoming events on the Prime Video app. • Turn on your smart TV and launch the Prime Video app. • On the homepage, scroll down to find the Your Live and Upcoming Events row. • Browse through the list of events and click on the live event you want to watch.https://softmyinfo.com/amazon-prime-tv-faqs