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Guidance Interviews

This comprehensive overview focuses on the essential skills and structure needed for effective guidance interviews. Discover how to set the scene for successful interactions by creating a comfortable atmosphere, building rapport, and employing active listening techniques. Learn the importance of empathy, appropriate questioning, and target setting to help individuals articulate their goals and aspirations. Featuring clips from real interviews, this resource is perfect for managers and professionals looking to refine their interviewing skills while fostering meaningful exchanges that lead to actionable insights.

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Guidance Interviews

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  1. Guidance Interviews Sarah Frend Manager, Professional Development

  2. Overview • Structure • Skills • Clips from interviews

  3. Definitions Interviewing is about people talking to each other with a purpose or outcome in view. An interview is a positive exploration in which an interchange of information leads to new perspectives and consequent action.

  4. What makes a successful interview? • SETTING • RAPPORT • STRUCTURE • SKILLS

  5. Setting the scene • Privacy • Room layout • Access to relevant materials

  6. Rapport • Empathy • Respect • Genuineness • Tone of voice & body language

  7. Interview Structure Explore • Where are you now? • Where do you want to be? • How are you going to get there? Understand Action

  8. Core Contracting Active Listening Questioning Target setting Specific Reflecting back Paraphrasing Summarising Being specific Focusing Clarifying Challenging Skills

  9. Contracting Agreeing with the student the nature & scope of the discussion, so both are clear about the purpose & have realistic expectations • Student’s agenda • Time available • Scope of interview • Expected outcome

  10. Active Listening A fundamental skill in guidance which requires total concentration. • Have an open mind • Find areas of interest • Use appropriate non verbal language • Allow silences • Resist distractions • Clarify understanding • Summarise Do not talk too much!

  11. Open Focussing Clarifying Hypothetical Sharing Challenging Reflecting Summarising Questioning

  12. Target Setting Targets should be SMART They are the steps needed to achieve broader goals or aims and might include:- • Subjects or courses • Learning style • Development of skills • Career or educational aims • Personal goals

  13. Guidance Interviews Video clips from guidance interviews with four very different students & interviewers

  14. Interview Skills Sarah Frend Manager, Professional Development

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