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Cross-Cultural Differences. Michael Gregson Manfred Hlina Matt Holt Georg Klampfer Randi Roberts. Marino. JAPAN. Name: Marino Toyokura Language: Japanese Role of women in the workforce: Payment is almost equal because of a law Still discrimination

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Cross-Cultural Differences

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cross cultural differences

Cross-Cultural Differences

Michael Gregson

Manfred Hlina

Matt Holt

Georg Klampfer

Randi Roberts

  • Name: Marino Toyokura
  • Language: Japanese
  • Role of women in the workforce:
    • Payment is almost equal because of a law
    • Still discrimination
      • Hiring: sometimes they don’t even ask women when they are applying for a job
      • Strong discrimination in government and the police  not many female police officers and politicians
  • In small villages thinking is very traditional, that seems like discrimination; “women has to bring the tea to the men”
  • Pregnancy:
    • 1 to 3 month period of rest (it depends on the company)
    • Usually just 1 month
  • In higher positions there are still more male managers, just a few women
  • But it’s changing now; there will be more and more female high positions
  • Benefits provided to employees:
    • Vacations
      • One week a year plus every month one day extra
    • Working hours:
      • Usually from 8 a.m. – 5 p.m. during the week
      • On Saturdays only from 8 a.m. – 12. p.m.
  • How managers treat their employees:
    • Treatment is still traditional Japanese: still one boss who decides everything; insured workers sit beside their working station, even if they are not able to work
  • General management practices:
    • Distance/respect between younger and older people is very high

What were your greatest difficulties in adapting to this (US) culture?

  • First of all the language
  • Bathing culture in Japan is different than in USA (first washing, than bathing for relaxing)
  • There is no public transportation in the U.S.; In Japan public transportation is everywhere (fast and cheap)
  • It’s hard to get liquor here und you have to show your ID; in Japan you are allowed to drink alcohol starting when you’re 20 years old
  • AC is too much here; in Japan there are intelligent ventilation systems
  • Marketing Management Advice:
    • Very important to know the culture (it’s very important to exchange the business cards: you give them with both hands and take them with both hands)
    • More distance; they don’t like to touch each other; more privacy
    • Friendship between workers is very important
    • Younger generations love western culture and style (celebrating the wedding in a church (usually there are Zen-Buddhists))
  • Japanese are not very proud of their culture; they are ignorant (because of the island)
  • Japanese think that western states have more and better technology
  • But there are things that would never work: Wal-Mart and Ikea (because of the sizes)
  • Education:
    • Public universities are cheaper than here
      • But it’s very difficult to get in these universities
    • It’s easier to get in private universities, but they are more expensive than here in the US
      • At least $ 10,000,- a year
    • You also have to pay for High School
      • About $ 300- For one semester
      • Private Schools are more expensive
  • Not many scholarships for universities
  • But most people go there
  • Parents have to pay for everything
  • When you apply for a private School you have to pay $ 2000, otherwise you are not allowed to take the application test; also when you fail
jean philippe

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  • Name: Jean-Philippe Ravart
  • Language: French
  • Role of women in the workforce:
    • More and more women with key positions
      • Still most of these positions are taken by men; e.g. CEOs
      • French government: 3 female and 20 male politicians
  • Benefits provided to employees:
    • There are a lot of benefits:
      • 5 weeks of holidays
      • 35 hours / week
      • Lots of help: Christmas, Travelling, and Weddings
  • How managers treat their employees:
    • Very high power-distance between managers and employees (on the top of Hofstede’s list of distances between managers and employees)
      • Also in a university you don’t talk to your professors like here
  • General management practices:
    • Management is more vertical than horizontal; there are more levels of management for decisions
    • Everything you do will be controlled by a manager above you
    • French are kind of arrogant: “we like the power”
    • Not often teamwork, when there is teamwork, they try to eliminate the team members
    • French do not like to be proud, but they are
  • What were your greatest difficulties in adapting to this (US) culture?
    • Language
    • In France everything is more formal
      • You have to wear perfect suites in business
      • Everybody looks at you and judges you
    • Food is much better in variety and taste
  • Marketing Management Advice:
    • Image of the brand is very important
    • Image is power for the product’s owner
    • The brand is more important than the product itself
    • People always complain about products
      • Customer service is much more difficult
      • Take care what you advertise, because they will judge it when they see it
    • It’s hard to do research because there are so many different customer groups
      • But when you have divided the groups it’s easy to target
  • Education:
    • Everything is free
    • No student limits on university
    • Poor students get between $ 500-1000 every month for living when they are studying
  • Name: Mariano Balcarce
  • Language: Lunfardo (mix Italian and Spanish)
  • Culture of the workforce:
    • Argentina is a very European country. Their working laws are similar to those of Italy (35% of Argentina’s population), Spain (20% of population), German (20% of population), and French laws.
  • General management practices:
    • Unions are very strong, so once you’ve hired someone, it is very hard to fire that person. If you hire someone and they pass the 3-month period, you must keep that person for 2 years or pay double compensation.
  • What were your greatest difficulties in adapting to this (US) culture?
    • None in the Northern U.S.
  • Marketing Management Advice:
    • Do business with an open minded perspective
  • Education:
    • Education in Argentina is free, however every degree is seven years which is equivalent to a bachelors and masters in the United States.