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Dealing with Difficult and Challenging Behaviour within a S ocial W ork Context. Difficult and Challenging Behaviour 1. professional skills 2. definition of difficult behaviour 3. examples 3.1 identification 3.2 reasons 3.3 effects 4. solution approach to difficult behaviour.

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Dealing with Difficult and Challenging Behaviour within a S ocial W ork Context


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    1. DealingwithDifficultandChallengingBehaviourwithin a SocialWork Context

    2. DifficultandChallengingBehaviour1. professional skills2. definitionofdifficultbehaviour3. examples 3.1 identification 3.2 reasons 3.3 effects4. solutionapproachtodifficultbehaviour

    3. 1. professional skills1.1 pointofview

    4. 1.2 action- reactionorresponse?

    5. 2. Definition ofdifficultbehaviour “Behaviour of such intensity, frequency or duration that the physical safety of the person or others is placed in serious jeopardy or behaviour which is likely to seriously limit or deny access to the use of ordinary community facilities.” (Emerson)

    6. explanation - intensive challenging behaviour- danger for themselves - not ordinary- prevent help - isolation from society

    7. 3. clients • 3.1 identification- nomotivation- not punctual- upsanddowns • 3.2 reasons- unsatisfiedwithcareertraining- conflictswithsupervisor- problems in familystructure http://www.weisheiten-der-welt.de/pics/optimist-pessimist-normal.jpg

    8. 3.3 effects for clients for other people frustrated pessimistic unsatisfied worried disappointed guilty • worriedabouttheirfuture • novision/ energy • sociallyisolated Thema in Fußzeile

    9. Thema in Fußzeile

    10. 2. skillsandstrength

    11. 4. solutionfordifficultbehaviour • nohighexpectations • specifyyouraim (berealistic) • meetclientattheconsultingcentre? • don‘tbedirect • client´sstrength • stay positive Thema in Fußzeile

    12. Thankyouforyourattention! Thankstothe IPW-Team and Mr. Hoffmann