Adobe Connect and Skype Implementations - PowerPoint PPT Presentation

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Adobe Connect and Skype Implementations

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  1. Adobe Connect and Skype Implementations

  2. Adobe Connect Pros • More features than Skype • Help and support is great to help users with the many features • In-meeting technical support is available 24/7 • Audio and teleconference features are good • Security and server is much better than Skype

  3. Adobe Connect Cons • Having more features made it more overwhelming • More expensive than Skype • Screen Sharing was horrible when I tested it • The video feed was not that great as well • Add-ins must be installed – example is to upload a file

  4. Skype Pros • The video feed looked a lot better than Adobe Connect • Features included are either very inexpensive or free • Payment options are also very flexible with three different plans • With less tools it is much more simple to use than Adobe Connect

  5. Skype Cons • Help and Support is disappointing • Not many tools for conferencing • The security system is weak • Their lack in contact information given to the user • For an additional fifteen to thirty dollars a much better VoIP Service such as Phone Power or ITP can be purchased

  6. Implementations • The video feed and screen sharing option is widely used and very useful; it should be standard and perform well • Various tools such as Adobe’s whiteboard are essential for communication in conferences • These tools must be very simple to navigate to and easy to use with extra help and support • Security must always be in mind from the server to the users contact information