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Ushering Change in the Face of Adversity. A Change Project at The Leonard S. Washington Memorial Library of Southern University at New Orleans Shatiqua Mosby-Wilson and Laurie Gaillard. The Genesis of an Idea . A picture is worth a thousand words …….

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ushering change in the face of adversity

Ushering Change in the Face of Adversity

A Change Project at

The Leonard S. Washington Memorial Library of Southern University at New Orleans

Shatiqua Mosby-Wilson and Laurie Gaillard

the genesis of an idea
The Genesis of an Idea

A picture is worth a thousand words ……

a fema can or a library
A FEMA Can or A Library
  • Treated Like Sardines
the possibilities are endless
The Possibilities Are Endless
  • Unsolicited Donations Arrive Weekly
  • Boxes of Books everywhere
  • Multiple Employees in one Cubicle
  • Lack of shelving
  • Lack of study/quiet zones
  • Lack of uniform procedures
vision
VISION
  • Technology
  • Service
  • Resources
the project
The Project
  • Revamped the organization chart
  • Improved peer review process
  • Development and documentation of policies and procedures
the project7
The Project
  • Take advantage of emerging technologies
  • Partner with other departments on campus
  • Seek external funding
making the change
Making the Change
  • Survey of Library Staff
  • Survey Students
  • Interview Faculty, Deans and Administrators
  • Visit Other Libraries
  • Research Current Trends in Librarianship
  • Consult With Library School Faculty
implementing the change
Implementing the Change
  • Seek Administrative Support
  • Seek Campus Support
  • Place Orders for Furnishing
  • Document Document Document
technical services the guinea pigs
Technical Services: the Guinea Pigs
  • Acquisitions
  • Serials project
  • Technical Services moves to a bigger space
  • Writing policies to justify decisions (esp. donations)
the obstacles
The Obstacles
  • Library Staff
  • Administration
  • Money
  • University strategic plan (work in progress)
breakthroughs innovations
Breakthroughs/Innovations
  • Learning to cut through the red tape
  • Scratching the backs of others
  • How to keep a happy staff
applications of learning
Applications of Learning
  • Stake holders and their involvement
  • Key change issues: how to change for the better of the library
applications of learnings
Applications of Learnings
  • Resistance & how it was managed: HAHAHAHAHAHAHA
  • Describe which goals were achieved: managed to let TS be TS without bullying from public service
summary
Summary
  • We’re just getting’ started…
contact information
Shatiqua Mosby-Wilson

Library Director

6801 Press Drive

New Orleans, LA 70126

(504) 286-5030

swilson@suno.edu

Laurie L. Gaillard

Catalog Librarian

6801 Press Drive

New Orleans, LA 70126

(504) 286-5364

lgaillar@suno.edu

Contact Information