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Innovation and Collaboration for CIOs: Assignment 4

Innovation and Collaboration for CIOs: Assignment 4. Brand Niemann Senior Enterprise Architect U.S. EPA May 27, 2008. Contents. 1. Innovation for CIOs 2. Improved Collaboration for CIOs 3. Suggested Reading for CIOs 4. Public and Private Sector CIOs 5. Current and Future CIOs.

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Innovation and Collaboration for CIOs: Assignment 4

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  1. Innovation and Collaboration for CIOs: Assignment 4 Brand Niemann Senior Enterprise Architect U.S. EPA May 27, 2008

  2. Contents • 1. Innovation for CIOs • 2. Improved Collaboration for CIOs • 3. Suggested Reading for CIOs • 4. Public and Private Sector CIOs • 5. Current and Future CIOs

  3. 1. Innovation for CIOs • 2/3s of CEOs (and CIOs) say their priority should be to drive innovation. • Source: IBM Global CEO Study, Expanding the Innovation Horizon, 2006. • One of the best books recently on innovation strategy: • Blue Ocean Strategy, W. Chan Kim and Renee Mauborgne - How to Create Uncontested Market Space and Make the Competition Irrelevant. ADD URL • This is what I have been trying to do in government with Communities of Practice and got recognized for so I know that it works not at just the CEO (CIO) level. • Help the Shenandoah Valley Community get ready to apply again for an Innovations in American Government Award (see next slide) by supporting their future State of the Valley Report on science and green valley initiatives.

  4. 1. Innovation for CIOs • Tom Christofell, Senior Regional Planner,Shenandoah Valley Regional Planning Commission: • There is a small link between Clarke County and Harvard in that their current president, Drew Gilpin Faust, is a native of the County. It might be of interest to public policy folks there how we've done collaboration on a half-shoe string these many years. In 2004, I submitted the Policy Committee work to the Innovations in American Government Awards from the Kennedy School at Harvard. Perhaps we should try again.

  5. 1. Innovation for CIOs • Northern Shenandoah Valley Regional Commission: • Certificate of Appreciation for Leadership and Service Presented to Brand Niemann in recognition of his contribution to the Shenandoah Valley by providing Information Technology support in planning, execution, and Internet repository of products of the Shenandoah Valley Natural Systems Symposium-Science for "Taking Care of the Water." Awarded May 15, 2008. • Signed by John Staelin, Chair, Regional Water Resources Policy Committee, and Dennis Morris, Chair, Northern Shenandoah Valley Regional Commission

  6. 1. Innovation for CIOs • In my acceptance remarks, I acknowledged the support of my EPA CIO (and that of my immediate EPA management) with Web 2.0 Wiki and Videocasting technologies as part of her National Dialogue to Improve Access to Environmental Information, and mentioned the recognition this has also received recently from the Leadership in a Networked Work Program (Kennedy School of Government) at Harvard University as part of a Seminar in preparation for the Leadership and Strategic Management for Chief Information Officers Conference, June 16-18, 2008. • P.S. To my EPA CIO: We hope that we can get more EPA folks involved in supporting this kind of activity in the future because it really is what EPA should be doing to support the communities of practice that are out there trying to bring science and environmental information to their communities.

  7. 1. Innovation for CIOs http://cioslearning.wik.is/A_Demonstration

  8. 1. Innovation for CIOs • As it happens, I'm about to enter a two-day symposium here on "situational awareness" and the need for cross-boundary sharing of information to deal with the growth of cross-boundary problems. This provides some "just in time" examples for me. • Professor Jerry Mechling, May 20, 2008.

  9. 1. Innovation for CIOs • An example from the 2008 Semantic Technology Conference that deals with our biggest cross-boundary problem (climate change): • Environment - David Peterson puts semantic technologies to work in the fight against Climate Change at http://www.talis.com/nodalities/: • “We have built a facility that allows climate change professionals to meet and share ideas so that, as a community of practice, they support better research and share resources more efficiently. Amongst many visualizations, users can see a timeline of assets filtered by organization, person, and role relations. This will show a pretty good overview of who's who and who's doing what. Georeferening people, events, and data allow for further powerful visualizations; think Processing and Prefuse. See http://www.boabinteractive.com.au • I think the Shenandoah Valley could implement this, especially their new Smithsonian Center.

  10. 1. Innovation for CIOs • Zach Tumin was running today an event exploring geospatial data in the context of cross-boundary situational awareness issues: • The best paper on that at the 2008 Semantic Technology Conference GeoTemporal Reasoning and Social Network Analytics for Business Intelligence by Jans Aasman, Franz Inc. (AllegroGraph). • Also see their web site.

  11. 2. Improved Collaboration for CIOs • Building a Corporate Encyclopedia Using Semantic MediaWiki. Mike Axelrod, Excellus Blue Cross Blue Shield: • Why Enterprise Architecture Needs Social Software • John Zachman - You can't change what you can't see. • But how do a few architects reveal the 10,000 things? • Enterprise Architecture needs Social Software • Can we convince the whole company (or large parts of it) to write about themselves? • Who thay are • What they have and need • How they do what they do • Where they are • When they do what they do.. • And why

  12. 2. Improved Collaboration for CIOs • Building a Corporate Encyclopedia Using Semantic MediaWiki. Mike Axelrod, Excellus Blue Cross Blue Shield (continued): • Collaborative web authoring tools make it easier for everyone to contribute. • Collaborative tools with a "collaborative culture" can potentially increase the quantity and quality of information. • The challenge is to build an environment that is.. • Based on an understanding of people • An understanding of collaborative culture • A "balance" between control and anarchy • And a framework that is wanted • The they will come • Semantics needs Architecture: • Enter new generation of Enterprise Information Architects • Part Semantic Architect • Part Social facilitator • Part Web 2.0 engineer • A good listener, a guide, and a clever dude.

  13. 2. Improved Collaboration for CIOs • Building a Corporate Encyclopedia Using Semantic MediaWiki. Mike Axelrod, Excellus Blue Cross Blue Shield (continued): • 10 Tips on getting started in your first year: • 1. Start with a small group • 2. Management buy in is critical • 3. Borrow and build "community" elements from other wikis. (Policies, guidelines, template tools and other "tricks") • 4. Build a navigation structure that allows for multiple ways of organizing content (Don't get too fancy) • 5. Build "good" fairly complete examples early on. • 6. Expand usage in growing "concentric circles" of users. • 7. Establish a user group early on. (general and semantic). • 8. Drive collaboration, identify leaders, identify power users, and encourage everyone who seems interested, to be part of it. • 9. Build a thorough collection of help pages and a tutorial. Teach a wiki 101 class. • 10. Work with and be respectful of corporate security and compliance.

  14. 2. Improved Collaboration for CIOs • EPA CIO’s Enterprise Architecture Team: • Before, during, and after a retreat: • Put the Retreat Agenda and Complete Division Roster on the Home Page. • Create a Subtopic Page for Each Agenda Item to be administered by the lead for each agenda item. • Create Subtopic Pages for each member of the Division to be administered by that person. • Allow all Division Staff to comment of all the Agenda Item Wiki Pages and all the Division Member pages. • Ask the Agenda Item Leads to respond to the comments (if they would like to), but at least summarize the comments and present that summary at the Retreat.

  15. 2. Improved Collaboration for CIOs • EPA CIO’s Enterprise Architecture Team (continued): • Before, during, and after a retreat (continued): • Similarly ask each Division Staff to respond to the comments (if they would like to), but at least summarize the comments and present that summary at the Retreat or if they are unable to attend, at least they will have a presence at the Retreat. • Capture the discussion and results of the Retreat in the Wiki during the Retreat. Continue to use the Wiki to foster Improved Communication and plan the next event. • Take a recent fire-drill from OMB/EPA CIO and reconstruct it using the emails, documents, etc. that were generated to show how the Wiki would improve that and build a knowledgebase for continual improvement in the work flow process that would reduce stress, clearly document and identify those more deserving of rewards, etc.

  16. 2. Improved Collaboration for CIOs • EPA CIO’s Enterprise Architecture Team (continued): • Before, during, and after a retreat (continued): • This can all be secured from view from anyone outside the Division and be done for free. • This combination of the social and the technology with Web 2.0 implements Covey's open-principle-based communication to build trust in organizations. I have done it many times outside the agency and it works!

  17. 2. Improved Collaboration for CIOs http://epamisd.wik.is/

  18. 3. Suggested Reading for CIOs • Federal CIO Council Strategic Plan FY2008-2009: • Goals: • 1 A cadre of highly capable IT professionals with the mission critical competencies needed to meet agency goals. • 2 Relevant information securely, rapidly, and reliably delivered to our stakeholders. • 3 Interoperable IT solutions identified and used efficiently and effectively across the Federal Government. • 4 An integrated, accessible Federal infrastructure enabling interoperability across Federal Government 2.0 (Gov 2.0) that uses new and emerging collaborative technologies to enable more streamlined information exchange with key external and internal stakeholders, in particular the American Public.

  19. 3. Suggested Reading for CIOs • USA Services Intergovernmental Solutions has published its semi-annual newsletter that examines technology's impact on the role of the government CIO. • In a collection of articles from 17 individuals around the world who understand the role of the CIO in the 21st century, the newsletter presents contrasting views on the CIO's place in a government organization and the importance of effective IT on modern governing. • The many notable contributors include: • Karen Evans, U.S. Administrator of E-Government and IT • Mark Forman, former U.S. Administrator of E-Government and IT • Teri Takai, CIO, State of California, and former President of the National Association of State CIOs • Wanda Gibson, CIO/CTO, Fairfax County, Virginia • Ken Cochrane, CIO, Government of Canada • John Suffolk, CIO, Government of the United Kingdom • Bill Vajda, CIO, U.S. Department of Education • Anthony Williams, Vice President for Government 2.0, New Paradigm • Douglas Merrill, Vice President, Engineering, and Google CIO

  20. 3. Suggested Reading for CIOs • EPA Strategic Plan 2006-2011: • EPA submitted the Agency's 2006 - 2011 Strategic Plan to Congress on September 29, 2006 as required under the Government Performance and Results Act (GPRA) of 1993. This revised Strategic Plan maintains the five goals that were described in the 2003 - 2008 Strategic Plan, but reflects a sharpened focus on achieving more measurable environmental results. The five goals are Clean Air and Global Climate Change, Clean and Safe Water, Land Preservation and Restoration, Healthy Communities and Ecosystems, and Compliance and Environmental Stewardship. • EPA’s Strategic Plan serves as the Agency’s road map and guides us in establishing the annual goals we need to meet along the way. It helps us to measure how far we have come toward achieving our strategic goals and to recognize where we need to adjust our approaches and programs to achieve better results. Finally, it provides a basis from which EPA’s managers can focus on the highest priority environmental issues and ensure that we use taxpayer dollars effectively.

  21. 4. Public and Private Sector CIOs • The similarities/differences private-public sector CIO roles: • I have heard it said that they are very similar except the public-sector is more challenging because they have multiple constituencies to satisfy while private - sector have "just" the financial bottom line/shareholders to satisfy.

  22. 4. Public and Private Sector CIOs • Daniel G. Mintz, CIO for the Transportation Department, February 2007, FedTech Interview: • Calling his new role as CIO for the Transportation Department a dream job that answers a long-held desire to work in public service, Mintz considers himself a coordinator with a tech road map and a proven private-sector track record. • On the agenda for the June 16-18, 2008, Leadership and Strategic Management for Chief Information Officers, John F. Kennedy School of Government, Harvard University, Cambridge, MA.

  23. 5. Current and Future CIOs • Professor Jim Hendler, credited with Tim Berners-Lee and Ora Lassila, as inventing the Semantic Web, said at last week's Semantic Technology Conference, the general problem with CIOs is that they were not raised as information sharing people, so we have to wait about 20 years for the next generation who have been raised on information sharing (Wikipedia, Facebook, Second Life, Semantic Web, etc.) and then we will see a real change.

  24. 5. Current and Future CIOs • To CEOs/CIOs: We are driving the cost down to nothing for improved value infrastructure with Semantic Web Standards and Semantic Technologies: • See Chris Anderson, Free! Why $0.00 Is the Future of Business (see also The Long Tail Why the Future of Business is Selling Less of More). • To Investors: The rising tide of increased use of that improved value infrastructure will make the competition irrelevant: • See W. Chan Kim and Renee Mauborgne, Blue Ocean Strategy How to Create Uncontested Market Space and Make the Competition Irrelevant. Suggested by Brand Niemann, 2008 SemTech, May 20, 2008.

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