1. Make Rapid but Lasting Change Farrokh Alemi, Ph.D.

2. Objectives • Plan faster • Meet less and accomplish more • Collect data faster • Focus on right problems • Leverage improvement efforts to bring about organization wide changes

3. Right Focus Saves Time • Less reliance on objective data for defining a problem • Define the problem in terms of customer experiences • Check with the rest of the organization from start

4. Rapid Meetings Saves Time • Choose a non-participating facilitator • Postpone evaluation of ideas • Meet before the meeting • Re-think so you do not have to redo

5. Rapid Planning Saves Time • Ideal System Planning: Start from the future then adjust to realities • .vs. • Describe “what is” before you decide on “what should” be there.

6. Rapid Data Collection • Collect only the data you need • Use charts that require less data • Reduce the data collected by sampling • Rely on subjective but numerical data • Plan for data collection ahead of time • Use technology

7. Roll Out: Save Time by Getting More From Your Existing Efforts • Change membership in cross functional teams • Use unfolding storyboards • Appeal beyond rational arguments

8. Solve More Problems Is it possible to solve our problems so fast that we run out of significant problems to solve?