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LONG /779 Tom Peters’ EXCELLENCE. ALWAYS. AIM/Adelaide/05 September 2006

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  1. LONG/779Tom Peters’EXCELLENCE. ALWAYS.AIM/Adelaide/05 September 2006

  2. Slides at …tompeters.com

  3. 25

  4. Execution. (Discipline.)Accountability.Action, a Bias for. (S.A.V./R.F.A.)Relentless.Experimentation. (“Innovate or Die.” “He who makes …”)Adaptability. (Plan B; “We eat …”)“In the moment.” (Bertolucci.)Senility.Exuberance.Fun.Technicolor. Wow! (Extreme Language.)Quest-Adventure.By Invitation.Talent. Roster. Weird. (Hangin’ Out + Bottlenecks.)D-squared/“Dramatic Difference.”Up-Up-Up the “VA Ladder.” (PSF plus.)Wow Projects-Brand You-PSF. (No Option.)Design.Women.4-40/D.E.A.615. (60TIBs; IRR209.)EXCELLENCE.

  5. TheIrreducible209+/Sales122/60TIBsTom Peters/0607.2006

  6. A frustrated participant at a seminar for investment bankers in Mauritius listened impatiently to my explanation of differences of opinion among me, Mike Porter, Gary Hamel, Jim Collins, etc. Finally, he’d had enough. “What, if anything,” he asked, “do you believe ‘for sure’?”I mumbled something, but his query started rumbling around in my mind. Three days later, wandering on a Sunday in London, the idea of “the irreducibles” occurred to me—and I started jotting down notes on stuff I do indeed believe “for sure.” Before I knew it, a few days later, the list had grown to 209 items. Hence “The Irreducible209” that follows.Tom Peters

  7. That’s a Big Number ….

  8. THREE BILLION NEW CAPITALISTS—Clyde Prestowitz

  9. Schools & Techtonic Plates In: "economics, technology, social customs and globalization." Out: Socialism in general ("one short chapter"). Chinese communism before the 1979 economic revolution ("a sentence"). Mao ("only once--in a chapter on etiquette"). Source: The New York Times, p1, 0901.2006, on reported on revised history textbooks for high school seniors in Shanghai, China.

  10. The “Missing 900K” Will the Boat Sink the Water: The Life of China’s Peasants —Chen Guidi and Wu Chuntao’s

  11. “There is no job that is America’s God-given right anymore.”—Carly Fiorina/HP/January2004

  12. “Deutsche Bank Moves Half of Its Back-office Jobs to India”/ headline/FT/0327 (500 of 900 Research)

  13. New Economy?!Sergey + Larry > Harvard/370

  14. “Forget China, India and the Internet: Economic Growth Is Driven by Women.” —Headline, Economist, April 15, 2006, Leader, page 14

  15. EXCELLENCE. THE GENERAL’S STORY. (AND THE ADMIRAL’S)

  16. “If you don’t like change, you’re going to like irrelevance even less.”—General Eric Shinseki, Chief of Staff. U. S. Army

  17. Nelson’s secret:“[Other] admirals more frightened of losing than anxious to win”

  18. EXCELLENCE. THE MANDATE.

  19. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”—Charles Darwin

  20. “The most successful people are those who are good at plan B.”—James Yorke, mathematician, on chaos theory in The New Scientist

  21. “We are in a brawl with no rules.”—Paul Allaire

  22. S.A.V.

  23. Screw Around Vigorously

  24. “This is so simple it sounds stupid, but it is amazing how few oil people really understand that you only find oil if you drill wells.You may think you’re finding it when you’re drawing maps and studying logs, but you have to drill.” Source: The Hunters, by John Masters, Canadian O & G wildcatter

  25. “We made mistakes, of course. Most of them were omissions we didn’t think of when we initially wrote the software. We fixed them by doing it over and over, again and again. We do the same today. While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version No. 5. By the time our rivals are ready with wires and screws, we are on version No. 10.It gets back to planning versus acting: We act from day one; others plan how to plan—for months.”—Bloomberg by Bloomberg

  26. Sam’s Secret #1!

  27. “Rewardexcellent failures. Punishmediocre successes.”Phil Daniels, Sydney exec

  28. “Forbes100” from 1917 to 1987:39members of the Class of ’17 were alive in ’87; 18 in ’87 F100; 18 F100 “survivors” underperformed the market by 20%; just 2 (2%), GE & Kodak, outperformed the market 1917 to 1987.S&P 500 from 1957 to 1997:74 members of the Class of ’57 were alive in ’97; 12 (2.4%) of 500 outperformed the market from 1957 to 1997.Source: Dick Foster & Sarah Kaplan, Creative Destruction: Why Companies That Are Built to Last Underperform the Market

  29. (Practical)Implication?“Go for it!”(Why not—alternative is slow death, at best)

  30. EXCELLENCE. STARTERS.HORRORS.

  31. Radio City Music HallSeptember 2005

  32. Franchise Lost!TP:“How many of you[600]reallycravea new Chevy?”

  33. “Ford, GM and Chrysler do not just make cars expensively … they make bad cars expensively.”—Investec analyst, International Herald, 0805.06

  34. “Not long ago, I heard one studio chief utter the unthinkable: ‘What would happen if I made a movie I actually looked forward to seeing?’”—Peter Bart, Editor in Chief, Variety; former Paramount exec, “Hollywood’s Model Doesn’t Produce Art, or Much Profit” (NYT/0721.06)

  35. Did one of ’em ever turn to the other and say:“Wow, I wonder what unimaginable new tools, otherwise not possible, will be brought forth for my daughter Alice, age 17, because of this deal?”

  36. EXCELLENCE. STARTERS.BASICS.

  37. P.P.E.E.R.R.E.

  38. People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.

  39. People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.

  40. People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.Senility.People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.Senility.

  41. Wanted* ** :Corporate Senility! *Desperately! ** “The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.” —Dee Hock

  42. Forget>“Learn”“The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.”—Dee Hock

  43. The “3Es”Tom Peters/02.15.2006

  44. Enthusiasm!Execution!Excellence!

  45. EXCELLENCE. THE WORD.

  46. SynonymsPurityTranscendenceVirtueEleganceMajestyAntonymsMediocritySynonymsPurityTranscendenceVirtueEleganceMajestyAntonymsMediocrity

  47. EXCELLENCE. GAMECHANGER.

  48. Excellence1982: The Bedrock “Eight Basics” 1. A Bias for Action 2. Close to the Customer 3. Autonomy and Entrepreneurship 4. Productivity Through People 5. Hands On, Value-Driven 6. Stick to the Knitting 7. Simple Form, Lean Staff 8. Simultaneous Loose-Tight Properties”

  49. ExIn*: 1982-2002/Forbes.comDJIA: $10,000 yields $85,000EI: $10,000 yields $140,050*Forbes/Excellence Index/Basket of 32 publicly traded stocks

  50. Progress? Excellence1982: The Bedrock “Eight Basics” 1. A Bias for Action 2. Close to the Customer 3. Autonomy and Entrepreneurship 4. Productivity Through People 5. Hands On, Value-Driven 6. Stick to the Knitting 7. Simple Form, Lean Staff 8. Simultaneous Loose-Tight Properties”