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ICT for Mobility. Perspectives for governance. ASHWIN MAHESH. Why, then what …. Informed citizens, engaged with government Technology-enabled public administration (and planning) Build and sustain competitive business strengths. Deficits in the current situation.
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ICT for Mobility Perspectives for governance ASHWIN MAHESH
Why, then what …. Informed citizens, engaged with government Technology-enabled public administration (and planning) Build and sustain competitive business strengths
Deficits in the current situation • Big gaps in data collection • Decision making without data-guidance or policy • Manpower in government departments • Silos in public administration • Slow technology cycles in government • Expecting ‘government alone’ to solve problems
The solutions • Continuous, nimble data collection • Commitment to data-guided policy choices • A new system of hiring, staffing and training • Integration of departments through data • Use technology, instead of purchasing it • Collaborate with citizens and industry
Asset management • Cameras, signals, modems monitored 24x7 • Downtime leads to automatic SMS alert to crews • Resolution time monitored for performance • Escalation matrix for unresolved issues
Direction-based bus services along with significant fleet expansion
One approach, many outcomes - Information to the public - Administration by officials - Solutions for private sector too - Government BY the people
Without data, and late on tech • Rs.72 crores for ambulance assistance program, not even worth Rs.72 lakhs. • BMTC has finally got GPS on all vehicles, just as the standalone device is ending its life-cycle. • Reluctance to move forward on NammaRailu, which can carry 2 million commuters today. • 6500 buses carry half the city, 55 lakh vehicles carry the other half. • Rs.1000 crores a year for motorized transport, not even Rs.100 crores a year for NMT.
Recommendations • Strengthen BMLTA with powers and budget. • Six-monthly data collection on mobility • Create a common command centre, BMLTA in charge • Set goals for ‘modes’ of mobility, and measure these. Assess impact of mobility options using data (NammaRailu, Tender SURE, 2x BMTC all will be obvious). • Push private sector to share data with govt. • Single senior Secretary in charge of all mobility • Mobility Technology Task Force to review choices