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Dumfries and Galloway Providers Self-directed Support Workshop . Experiences from around Scotland Donald Macaskill. Dumfries, 19 th November 2013. Themes and issues highlighted in recent national workshop. Baillieston Community Care, Glasgow, Highland Homecarers, Inverness,

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    1. Dumfries and Galloway Providers Self-directed Support Workshop . Experiences from around Scotland Donald Macaskill Dumfries, 19th November 2013.

    2. Themes and issues highlighted in recent national workshop. Baillieston Community Care, Glasgow, Highland Homecarers, Inverness, Hazelhead Homecare, Lanarkshire. Dumfries, 19th November 2013.

    3. How we used to do things... Mostly Social Work Referrals Static Times Task focused Little choice/flexibility for clients We chose the staff Dumfries, 19th November 2013.

    4. Making the Journey Themes for central groups. • Human resources and workforce issues; including recruitment, rotas, deployment, learning and development • Financial and finance management issues. • Communication and marketing. • Care inspectorate and registration issues. • Adult protection and risk enablement • Developing and identifying service strengths. Dumfries, 19th November 2013.

    5. How we do things today... Clients come directly to us Clients make up their own rotas Not tasked focused, more outcome focused More choice & flexibility for clients and their carer’s Clients choose their staff Dumfries, 19th November 2013.

    6. Case Study 1 A 44 year old man with Cerebral Palsy, living in his own flat. He has a care package with a budget of £52,00 per year. He wants to meet new people, be connected to the community and pursue his hobbies and interests. Dumfries, 19th November 2013.

    7. Case Study 2 A 74 year old lady with dementia & bipolar disorder who lives on her own with a budget of £16,500 per year. She wants to stay at home, maintain relationships, feel safe & secure and build her confidence. Dumfries, 19th November 2013.

    8. Challenges Financial Staffing/Training Human Resources Increase in office/Admin Support Marketing Peoples Expectations Collaborative Working Dumfries, 19th November 2013.

    9. The future for Care at Home Client vs. Customer More of an open market Benefits to all Dumfries, 19th November 2013.

    10. Making the Journey Themes for central groups. • Human resources and workforce issues; including recruitment, supervision involvement, rotas, deployment, employee contracts, learning and development • Financial and finance management issues. • Communication and marketing. • Care inspectorate and registration issues. • Adult protection and risk enablement • Developing and identifying service strengths.

    11. Preparation, preparation, preparation. Dumfries, 19th November 2013.

    12. People as Partners Project http://www.scottishcare.org/people-as-partners/ Dr Donald Macaskill donald.macaskill@scottishcare.org Tel: 07545 847382