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Contra Costa County CERT ProgramUnit 6 – CERT Organization Released: 18 August 2010
Community Emergency Response Team • Personal safety is ALWAYS the number one priority • Work as a team • Wear personal protective equipment…gloves, helmet, goggles, N95 mask and boots • The CERT goal is to do the Greatest Good for the Greatest Number • Hope for the best but plan for the worst
Unit 6 - CERT Organization CLASS OBJECTIVES • Describe the CERT organization • Identify how CERTs interrelate with ICS • Explain documentation requirements
Purpose of On-Scene Management • Maintain physical safety of disaster workers • Maintain mental well being of disaster workers • Provide clear leadership and organizational structure • Improve effectiveness of rescue efforts
Need for CERT Organization Incident Command System provides: • Well-defined management structure • Manageable span of control • Common terminology • Effective communication • Consolidated action plans • Comprehensive resource management • Accountability
Objectives of CERT Organization • Identifies the scope of the incident • What is the problem? • Determines an overall strategy • What can CERT do, and will they do it? • Deploys resources • Who is going to do what? • Documents actions and results • If you didn’t write it down, it didn’t happen
CERT & ICS INCIDENT COMMAND SYSTEM • Provides flexibility of resource management • Management Span of Control • There are 5 major management activities in ICS • Command • Operations • Planning • Logistics • Finance/ Administration
ICS Management SPAN OF CONTROL • Is between 3 and 7 team members • Optimally does not exceed 5 team members
CERT and ICS (Incident Commander) Basic CERT ICS
Command and Control • Incident Commander… “What to do” • CERT leader • Operations… “How to do it” • Manage the teams in the field • Logistics… “How to support it” • Manage resources, supplies and equipment • Planning / Intelligence… “What’s going on” • Make incident plans,Collect and display information • Administration… “What gets recorded” • Collect and compile documentation
ICS – Incident Commander ONE MORE FIREFIGHTER SHOULD DO IT • Sets objectives and priorities, has overall responsibility at the incident or event. • Establishes the command post • Assigns personnel as needed • Initially may be responsible for Operations, Plans, Logistics and Administration duties. As event grows the IC will delegate these. • Ensures coordination of staff actions and activities
Dealing with the Media • Refer media inquiries to CERT Team Leader / IC • Do not let media interfere with CERT goals • Be careful about information released
ICS - Operations OPERATIONS • Develops the operations tactics • Develops the organization structure • Conducts tactical operations to carry out the plan • Directs all resources deployed
ICS - Plans PLANS • Develops the action plan to accomplish the objectives defined for the event • Collects and evaluates information • Maintains resource status on all equipment and personnel during event • Maintains incident documentation
ICS - Logistics LOGISTICS • Provides resources and all other services needed to support an incident: • Personnel • Food • Communications • Facilities • Transportation, etc.
ICS - Administration ADMINISTRATION / FINANCE • Responsible for costs related to incident • Provides accounting, procurement, time recording and cost analyses
CERT Structure • CERT Leader (Incident Commander) • Appointed to direct CERT team activities • In a disaster response, this person is usually the first person to arrive at the pre-designated staging area • Command Post • Location the CERT Leader establishes for command and control of incident • CERT Leader may appoint Operations, Planning, Logistics, etc. as incident expands • A CERT incident may be small or large
CERT Mobilization CERTS: • Take care of themselves, their family, their home and their neighbors • Respond to staging area, gathering facts along the way • First to arrive is in charge of incident and is CERT Leader • CERT organization should have effective communications, a manageable span of control and maintain accountability The greatest good for the greatest number without placing CERT members in harms way
CERT Mobilization CERT Mobilization (When, Where & How) • Depending on CERT protocols, CERT members respond to pre-designated locations ready for response • CERT IC will develop an organization plan • Priorities may change as operation continues; CERT IC needs to stay on top of these shifting priorities • Communications must be organized, efficient and effective • ICS was developed to assist in the management of major incidents - Use it • Goal is always to do the greatest good for the greatest number of people while maintaining CERT safety
CERT Decision Making Review • Heavy damage = No rescue, mark as heavy damage, warn people to stay away • Moderate damage = Minimize rescuers time in building • Light damage = Locate, triage, treat, and prioritize victim removal
Team Functions in Light Damage • Search & Rescue Group • Locate, triage, tag, transport ‘Delayed’ and ‘Immediate’ to medical treatment area, document • Medical Group • Triage again, head-to-toe, treatment, transport “Immediates” to a higher level of medical care, document • Utility Control Group • Shut off utilities as needed, extinguish small fires, document
Team Functions in Moderate Damage • Search & Rescue Group • Locate, stabilize, evacuate, triage in safe area, warn others, document • Other Groups as Necessary such as: Utilities Group • Shut off utilities as needed, extinguish small fires, document • Medical Group • Triage again, head-to-toe in safe area, treatment in safe area, transport “Immediates” to a higher level of medical care, document
Team Functions in Heavy Damage • Search & Rescue Group • Search around the perimeter for victims, gather information, warn others, document • Utility Control Group • Shut off utilities if safe to do so, document
Documentation • Under CERT each level of authority is responsible for documentation (Incident Commander, Operations, Planning, Logistics, Administration / Finance)
Documentation Responsibilities • CERT Teams provide the Command Post with ongoing information and documentation on: • Damage assessment • Team status • Ongoing needs • Command Post documents: • Incident status • Incident locations, Access routes, Identified hazards • Support locations: Staging Area, Treatment/Triage Areas, Morgue
CERT Forms • Damage Assessment • Personnel Resources Sign-In • Incident/Assignment Tracking Log • Briefing Assignment • Victim Treatment Area Record • Communications Log • Equipment Inventory • General Message Forms are in Participant Manual pages 6-20 to 6-28
Exercise • A disaster has happened. • You took care of your family and the people in your neighborhood. • Now you are at the ‘mustering” site, the pre-arranged location where you met the other available CERTs. • Your group was able to establish contact with the EOC and was duly activated. • You are about to receive assignments. The Incident Commander expects your team to report what it has done at the end of the day.
Unit Summary • CERT Organization • CERTs are part of ICS • ICS • Flexible and Scalable • Command Structure • Documentation