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  1. Update on Government Smart CardsAdditional Charts (Not used in presentation) 7th Information Security Workshop Smart Cards: Technology, Applications and Security Centre for Applied Cryptographic Research Sheraton Reston - Reston VA - April 25, 2001 Presentation by John G Moore GSA Office of Electronic Government 18th & F St NW Washington DC 20405 202.208.7651 johng.moore@gsa.gov John Moore - GSA

  2. Moore’s eGov Projects for FY2001 • Mobile Technologies • Voice and Language Technologies • PDA and PIM Contact and Calendar • Human side of eGov - Knowledge Management and Distance Learning • Smart Cards and E-Forms to meet GPEA Requirements • Outreach Requirements Expanded - such as Professional Associations and Conferences • Interoperability, Standards and Architecture • Business Case and Demographic Statistics John Moore - GSA

  3. What’s Smart Card Do For You? • Major building block in transforming your business to eBusiness / eGovernment / eCommerce / eMoney • Interoperability between Federal Agencies • Any chip, any card, any token device, any reader, any host, any browser, any application John Moore - GSA

  4. Smart CardWhat Does It Do For You? • Transforms Your Business to E-Business • Digital Signature / Hosts Biometrics • Simplifies Access to Buildings, Meetings, Computers, Phones, Email, Internet • Eliminates need to write your name and address repeatedly • Secure, Private Access and Payments for Internet Services and Purchases • Automates accounting • Significant productivity gain • Secure E-Mail • Internet Payments John Moore - GSA

  5. The Smart E-Gov Technology Drivers The “ities” and the “ations” • Miniaturization • Scalability • Granularity • Capacity • Speed • Interactivity - a Major Trend • Mobility • Freedom • Telework / Flex-Place • Office-in-a-box • Travel-in-a-box • Help-desk-in-a-box • Distance Learning • Knowledge Management • Over-the-air • Packaging all this infrastructure into Seat Management • Interoperability • Not a standard, but an accepted national implementation convention or practice John Moore - GSA

  6. What Are Smart EGov Technologies? • Technologies based on computers, phones and networks • Extension of computer network technology through the miniaturization and portability of computer chips, wireless, voice, information and knowledge management technologies • Major “chunks” of Smart EGov Technologies • Smart Card / E-Cert / E-Forms / Knowledge Management - Distance Learning / Voice and Speech Technologies / Wireless John Moore - GSA

  7. Service Challenges: Social Security Administration • Receive 240 million earnings items from 6.5 million employers • Send out 125 million Social Security statements • Issue 16 million Social Security Cards • Give benefits to 50 Million People • Answer 60 million 800-number calls • …with a downsized workforce. John Moore - GSA

  8. Government Online Recruitment/Employment Section Kids' Education Area Government Forms Online Government Records Online File Taxes Online Update Information Online Online Bidding for Government Contracts Online Application for Grants Online Voter Registration Online Voting Source: n=81 John Moore - GSA

  9. Advantages of XML • Data Reusability • Single Source - Multiple output • Transition of eForms to eTransactions • Targeted Retrieval • Flexibility • Accessibility • Portability Federal XML Working Group www.XML.gov John Moore - GSA

  10. Smart Card Policy Handbook What is it: A document which provides guidance on how to develop smart card systems in the Federal government. For more information: www.smartcard.gov Bill Holcombe 202 208-7656 John Moore - GSA

  11. Smart Card Policy Handbook Smart Card Policy Handbook John Moore - GSA

  12. Federal Government Took an Early Interest in Smart Cards . . From President’s FY 98 Budget: "The Administration wants to adopt ‘smart card’ technology so that, ultimately, every [Federal] employee will be able to use one card for a wide range of purposes, including travel, small purchases, and building access." John Moore - GSA

  13. Infrastructure - The Hidden Back Office Stuff • Policy • Regs • Operations • Business Case • Benefits • Costs • Risks • Training and Help Desk Function • Card Management and Policy Oversight Agents • Life Cycle Card Management • Staffing • Platform • Interoperability • Impacts & Implications John Moore - GSA

  14. Forces Driving Us Toward Smart Cards? • Legislative mandates, super-scarcity of Federal budgets, downsizing in industry • Increased security concerns - Terrorism, Fraud Loss • Infrastructure changeover required to electronic delivery with interoperability and authentication • Smart cards focus these needs • Smart card increases the need for coordination and partnerships among: • CFO / CIO Communities • Federal agencies • Domestic and international • Government and industry • Federal and State Governments John Moore - GSA

  15. Readiness of Smart Card InfrastructureRests on the tip of the iceberg Smart Card Culture / Business Case Technology Laws & Rules Infrastructure John Moore - GSA

  16. Smart Card InfrastructureThe Tip of the Iceberg Smart card depends on infrastructure of: • Customer Service • Deployment of Readers • Host systems • Connectivity (off-line and on-line) • Digital Signature or Electronic Certification • Links to legacy and new systems John Moore - GSA

  17. Smart Card Infrastructure Improved Interface BetweenPeople - Access Points - Categories of Use People Access Points Categories of Use Computers Applications Databases Networks Microcomputers Laptops Pockets PCs Kiosks Point of Sale Cash Registers Transaction Phones Cellular Phones Electronic Commerce Electronic Money Payments Access/ID Taxes/Customs Immigration Retirement Welfare Transportation Universities Defense Telephone-based Many Others Smart Card John Moore - GSA

  18. GPEA E-Gov Forms • Phase 1: Information Dissemination • (E-Government GPEA Initiative provides information) • Phase 2: Forms only • (Initiative provides forms only) • Phase 3: End-to-End Electronic Transactions • (Initiative is transaction based, e.g.: IRS ePay of Taxes) • Phase 4: Transforming Government • (Initiative shifts the focus and structure of government to provide seamless service. Citizens do not need to know the organization of government to obtain services) John Moore - GSA

  19. Status of GPEA E-Gov Forms 58% 35% 4% 4% 41 % of the initiatives in the inventory serve citizens 23 % serve governments (other federal agencies, other levels of government) 26 % serve government employees 23 % serve business John Dyer Report John Moore - GSA

  20. Smart Card Policy Handbook What is it: A document which provides guidance on how to develop smart card systems in the Federal government. For more information: www.smartcard.gov Bill Holcombe 202 208-7656 John Moore - GSA

  21. Smart Card Policy Handbook John Moore - GSA

  22. What Must Smart Cards Be for US Government • Multi-Technology • (such as magnetic stripe and barcode) • Multi-Application • Multi-Agency • Electronic Signature • Consolidates multiple cards Bottom Line Interoperability John Moore - GSA

  23. What is Interoperability? LONG TERM • Any chip, any card, any token device, any reader, any host, any browser, any application • NEAR TERM Steps along the way are: • Card actually works for electronic signature • Card actually simplifies life for merchant or business user • ID for one Federal Agency or Bureau can be read by another • Card actually simplifies life for the end user • can get her money back • reduces the number of cards needed (Multi-applications) • Average distance between user and reader < 1/2 block • Comes standard on PCs John Moore - GSA

  24. FirstGov.Gov • Keyword Search • Featured Subjects • Interesting Topics • U.S. Government • State & Local • FirstGov Partners • Your Feedback John Moore - GSA

  25. Federal Smart Milestones - Historic 1972 - Smart card invented ??? 1985 - 1st Federal Smart Card = Department of Agriculture Peanut SC 1987 - FMS Electronic Certification System Smart Card 1987 - Federal Smart Card User Group 1989 - Department of Agriculture Food Stamp Smart Card Pilots – PA 1990 - Smart Card Applications and Technology (SCAT) Conference 1991 - CardTech / SecurTech (CTST) Conference 1993 - EBT Task Force recommends Smart Cards for So Atlantic States 1993 - Smart Card Forum (SCF) Founded 1994 - State of Ohio Statewide Food Stamp Smart Card 1995 - Smart Pay Smart Card - Travel - Purchase Cards 1996 - Department of Treasury FMS pilots E-Cash - E-Check - E-Payments 1996 - Health Passport Smart Card – WGA – WY / ND / NV -- Navy 1997 - Federal Smart Card Project Managers 2000 - House passes EBT Interoperability Legislation John Moore - GSA

  26. Progression of US Smart Card 1987 - FMS Electronic Cert SC Pilot 1989 - Ag Food Stamp SC Pilots 1991 - CardTech / SecurTech (CTST) Conf 1993 - EBT Task Force SC for So Atl States 1993 - Smart Card Forum (SCF) Founded 1994 - Ohio Statewide Food Stamp SC Ltd Rollout 1995 - Smart Pay Smart Card - Travel - Purchase Cards 1996 - Treasury FMS pilots E-Cash - E-Check - E-Payments Pilots 1996 - HPP Smart Card – WGA – WY / ND / NV -- Navy Ltd Rollouts 1997 - Federal Smart Card Project Managers 1999 - GSA Willow Wood Pilot Big Pilot 2000 - House passes EBT Interoperability Legislation 2000 - GSA Government Access ID SC Acquisition 2000 - Defense Rollout Big Rollout 2002 - Defense Rollout + others Big Rollout Federal and State Synchronization remains John Moore - GSA

  27. Modern History of Government Smart Cards • 93: DOD with industry input drafted SC interoperability spec • 96: 2 yr MARC multi-app pilot completed • 7/96: OMB assigns govwide leadership on EC to GSA to work closely with DOD and Treasury • 98: Smart Pay contract re-awarded & allows smart card services • 97: President’s 98 budget sets goal of one card for Fed employees • 6/97: GSA began process to establish interop guidelines John Moore - GSA

  28. Government Policy Role in Smart Cardsa Short History • 9/97: Smart Card Implementation Plan Issued by EPIC • 9/98: Final Interop guidelines published • 7/99: Final requirements document for common access ID published • 8/99: Common Access RFI released • 9/99: ACES contract awarded for PKI, allows use of smart cards • 10/99: GSA starts smart card business line • 11/99: DOD DepSec mandates common access card • Spring 2000: • Administrative Guidelines issued for agency use • Common Access ID Contract awarded John Moore - GSA

  29. Federal Smart Card Market Maturity Many indicator show market readiness • Number of Chip Cards Increased • Smart Card Membership Increased • Price per Card Decreased • Response Time Reduced • Memory Capacity from 1 to 32 K • Legislation encourages interoperability for EBT • S-1733 and HR 2709 Many of barriers for US implementation have been removed John Moore - GSA

  30. Advantages Sought bySmart EGov Technologies • We all know the management directive “do-more-with-less” • Smart EGov Technologies fill this need • Provides more services to larger population with less staff • Fewer cards in your wallet • More services on a single card (multi-application cards) • Simpler way of coping with mobile, complex life style and work • PKI encryption - security / privacy / reduced hacker, virus & fraud loss • Interactive eForms, eSign, Non-repudiation John Moore - GSA

  31. What Part of IT do “Smart” Technologies Protect? • Secures the last mile or last 50 feet from the device to authenticating the individual • Once valid authentication is established, transaction encryption protects traffic to and from individual inside the system providing: • Privacy • Authentication • Integrity • Non-repudiation • Maybe the Smart Tech map we have been looking for is tying all this tech together for a more global, improved standard of living. John Moore - GSA

  32. Review of Legislative Changes • Debt Collection Improvement Act • Public Law 104-134 enacted April 26, 1996 • Mandates all electronic payments • Implementation July 26, 1996 / January 1, 1999 • Clinger-Cohen Law / Federal Acquisition Reform of 1995 • Information technology Management Reform Act (ITMRA) 65 FCR 61 • Enacted February 10, 1996 • Government Performance Requirement Act • Requires business plan & return on investment for technology initiatives • Telecommunications Reform • Repeal of the Brooks Act • New authority for OMB & Agencies, reduced role for GSA • OMB will direct the formation of Agency CIOs • CIOs will have technological accountability for Agency John Moore - GSA

  33. GSA’s Governmentwide Policy Federal EC/eGov site FirstGov Portal FedBizOpps Contract Opportunities Property & Asset Sales Access America:Students, Seniors President’s E-Commerce WG FedCommons: Grants Interagency Grants Cmte OMB Policy: Grants, Information Procurement, Financial Management Fed Public Key Infrastructure Access Certificates for Electronic Services (ACES) Smartcard Security http://www.policyworks.gov http://ec.fed.gov/ http://firstgov.gov http://www.fedbizopps.gov http://fedsales.gov/ http://students.gov and http://seniors.gov http://www.ecommerce.gov http://www.cfda.gov/federalcommons/ http://financenet.gov http://www.whitehouse.gov/OMB/ http://gits-sec.treas.gov http://gsa.gov/ACES http://smart.gov Some Key Federal eGov Sites John Moore - GSA

  34. Smart EGov TechnologyWebsites • Access America for Seniors http://www.ssa.gov • GSA Electronic Commerce http://www.ec.fed.gov • GSA Smart Card http://www.smart.gov • VA Healthy Vet http://www.health-evet.va.gov • VA Card Site http://www.va.gov/card/ • VA PKI site http://www.va.gov/vapki.htm • WGA Western Governors Association http://www.westgov.org • WGA Health Passport http://www.westgov.org/wga/initiatives/hpp/default.htm • Electronic Benefits Transfer http://ec.fed.gov/ebt.htm • Nat'l Auto'd Clearing House Association http://www.nacha.org/ebt • NACHA EBT Natl Clearing Houses http://www.nacha.org/ebt • Navy Smart Base Project http://www.n4.hq.navy.mil/smartbase/default2.htm • GSA Office of Governmentwide Policy http://policyworks.gov/ • GSA Office of Intergovernmental http://policyworks.gov/org/main/mg/intergov/ • CardTech / SecurTech http://www.ctst.com/ • Smart Card Forum http://www.smartcrd.com/ • Smart Card Industry Association http://www.scia.org • Financial Services Technology Consortium http://www.fstc.org/ • Electronic Funds Transfer Association http://www.efta.org/ • Federal Security Infrastructure PMO http://www.gsa.gov/fsi/ Biometrics Sites • Card Tech Magazine http://www.cardtech.faulknergray.com • International Biometrics Assn http://www.ibia.org/ • Biometrics Consortium http://www.biometrics.org/ • Biometrics Consortium Sites http://wwwbiometrics.org/html/sites.html • Natl Inst of Standards http://www.nist.gov • American Natl Standards Inst. http://www.ansi.org:80/ John Moore - GSA