Project A project example

1. Team Operational Excellence Project A project example Complexity Analysis Our research shows that there are sites that master internal complexity drivers and efficiently implement OPEX practices have better quality, productivity, inventory, and speed performance than other sites. Based on the St.Gallen OPEX questionnaire we conducted a complexity analysis of selected sites of an research driven pharmaceutical company. • Christian Mänder • Research Associate • +41 (0)71 224 72 66 • christian.maender@unisg.ch • NikolausLembke • Research Associate • +41 (0)71 224 72 71 • nikolaus.lembke@unisg.ch • Uli Schneider • Research Associate • +41 (0)71 224 72 72 • uli.schneider@unisg.ch The St.Gallen OPEX Books Comprehensive books on OPEX • Daniel Bellm • Research Associate • +41 (0)71 224 72 69 • daniel.bellm@unisg.ch • Operational Excellence • In the pharmaceutical industry Our latest book “Leading Pharmaceutical Operational Excellence” is Published end of 2013! • University of St.Gallen • Chair of Production Management (ITEM-PM) • Dufourstrasse 40aCH-9000 St.Gallen • Tel:+41 (0)71 224 72 60Internet: www.item.unisg.ch • The latest book presents leading practices for managing OPEX throughout the pharmaceutical industry. The ample theoretical background is complemented by case studies contributed by authors from leading pharmaceutical companies like Pfizer, Novartis, Abbott, Amgen etc.

2. Operational Excellence The St.Gallen approach The OPEx Benchmarking The largest independent pharma benchmarking Further OPEX Activities From research to practice • The St.Gallen OPEX Understanding • Operational Excellence (OPEX) is not only about performance, it is also about the way an organization achieves superior performance and about how it continuously improves itself. • 10 years of experience in pharma OPEX Benchmarking • We conducted the first international pharmaceutical manufacturing benchmarking in 2004. • Our database consists of 272 production sites from over 120 different companies in 2014. • Transfer of academic knowledge into practice • Our projects are a combination of state-of- • the-art research know-how and real-world application. • The St.Gallen Operational Excellence Model • The St.Gallen OPEX Report • Site report shows a company´s performance in the KPIs of each sub-element of the St.Gallen OPEX model and further reveals to the implementation level of defined OPEX enablers. • OPEX Training 35 pages with 50 operational KPIs show the Performance AND OPEX implementation level! • The results of the various trainings can be controlled and monitored on the long run according to the St.Gallen Operational Excellence model. • OPEX Workshop • OPEX Network Benchmarking • The St.Gallen OPEX Network Benchmarking leads to transparency between sites and supports a best-practice exchange and knowledge transfer. • Improve the Operational Excellence understanding. • Introduce the St.Gallen OPEX model and its applicability. • Identify possible applications of the St.Gallen OPEX model or parts of it for a company´s OPEX program. • Mutual exchange of experience about OPEX in general. • The sub-systems in the St.Gallen OPEX model consist of the sub-elements: • Total Productive Maintenance (TPM), • Total Quality Management (TQM), • Just-in-Time (JIT), and • Effective Management System (EMS). • We are independent! • As a university we are independent with a strong focus on research on OPEX.