Key Management Roles and Concepts

1. Key Management Roles and Concepts

2. Management’s 4 major functions • Plan • Organize • Direct • Control

3. Leadership • Provides the organization with its mission, vision, goals and objectives, etc. • The leadership of the organization generally is not concerned with the day to day operations; instead it must find the right people to lead the organization to accomplish the mission. • The leadership is usually entrusted in the hands of a Board of Directors

4. Board of Directors • A board is a group of people who are legally charged to govern an organization (usually a corporation). • The board is responsible for setting strategic direction, establishing broad policies and objectives, and hiring and evaluating the chief executive officer. • The chief executive officer reports to the board and is responsible for carrying out the board's strategic policies.

5. The nature of a board can vary widely in nature. Some boards act like "governing boards", that is, they take a strong policy-making role, and expect the chief executive to operate the organization according to those policies. • Some boards, despite their being legally responsible for the activities of the corporation, follow all of the directions and guidance of the chief executive (in this case, board members arguably are not meeting their responsibilities as a board). • Still, other boards take a strong "working board", or hands-on role, including micro-managing the chief executive and organization.

6. Executives 1. Board Administration and Support Supports operations and administration of Board by advising and informing Board members, interfacing between Board and staff, and supporting Board's evaluation of chief executive 2. Program, Product and Service DeliveryOversees design, marketing, promotion, delivery and quality of programs, products and services 3. Financial, Tax, Risk and Facilities ManagementRecommends yearly budget for Board approval and prudently manages organization's resources within those budget guidelines according to current laws and regulations 4. Human Resource Management Effectively manages the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations

7. Executives (cont’d) 5. Community and Public RelationsAssures the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders 6. Fundraising (nonprofit-specific)Oversees fundraising planning and implementation, including identifying resource requirements, researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records and documentation

8. Managers A classic definition is that “Leaders do the right thing and managers do things right.” A more standard definition is usually something like “managers work toward the organization’s goals using its resources in an effective and efficient manner.”

9. Supervisors • Direct and control production of the final product • Report to Higher level managers • Often times recommend new and improved ways to produce the firm’s product(s)