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Unique viewers 373 - PowerPoint PPT Presentation

Do Your KB Metrics Tell a Compelling Story?

Do Your KB Metrics Tell a Compelling Story?. Knowledge Management Metrics - From Presenting Data to Telling Stories. Jennifer Dell-Ernstrom IT Knowledge Manager & Process Owner NetApp. Speaker Introduction. Name: Jennifer Dell-Ernstrom Title: IT Knowledge Base Manager Function: OCIO

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Unique viewers 373 - PowerPoint PPT Presentation

Do Your KB Metrics Tell a Compelling Story?