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National culture, leadership and citizenship: Implications for cross-cultural management

National culture, leadership and citizenship: Implications for cross-cultural management. Testa (2009). Internatioal Journal of Hospitality Management, 28 , 78-85. Inleiding. Hospitality industry (vrijetijdssector) eist klanttevredenheid ? goede relaties managers-employees essentieel hiervoor

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Objectieven en hs - PowerPoint PPT Presentation

National culture, leadership and citizenship: Implications for cross-cultural management