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Dealing With Complaints and Difficult People

Deer Oaks EAP Services- A resource you can trust. Dealing With Complaints and Difficult People. Why Do People Complain?. Because they are not satisfied with the service(s) they received. Because there are differences (or, more likely, deficits) between their expectations and your delivery.

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Lakewood Resource & Referral Center 212 Second Street, Suite 204 Lakewood, New Jersey 08701

Employee Assistance Program. Lakewood Resource & Referral Center 212 Second Street, Suite 204 Lakewood, New Jersey 08701. Topics to be Covered:. Qualities of Difficult People Common Responses to Difficult People

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614 views • 35 slides

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Listen calmly - PowerPoint PPT Presentation

Dealing With Complaints and Difficult People

Lakewood Resource &amp; Referral Center 212 Second Street, Suite 204 Lakewood, New Jersey 08701

Lakewood Resource & Referral Center 212 Second Street, Suite 204 Lakewood, New Jersey 08701