'Experience economy' presentation slideshows

LONG Excellence NOW Tom Peters/17 November 2012/Moscow (slides @ tompeters.com/excellencenow.com)

3.86k views • 362 slides

1.42k views • 133 slides

Philip Spedding H ead of Individual Giving and International IMC 31st March 2011

1.38k views • 125 slides

Turning Customers into Crusaders! Why we all have a role in marketing.

Turning Customers into Crusaders! Why we all have a role in marketing. Evangelical Advance Retreat June 25, 2008. Anthony Cirillo, FACHE, ABC www.4wardfast.com. WOM. Agenda. Marketing Healthcare Those who need you / those who could care less

616 views • 51 slides

Turning Employees into Crusaders!

568 views • 49 slides

Creativity & Innovation

496 views • 38 slides

Media, Sport and the Globalization of Culture

Media, Sport and the Globalization of Culture. Some important unifying observations:. In media societies, the image becomes the product . All of life presents itself as an immense accumulation of spectacles. More and more of what was directly lived has moved away into a representation .

1.29k views • 27 slides

HR IN THE KNOWLEDGE ECONOMY

394 views • 22 slides

KEY RESULTS AN AMBIENCE DESIGN DELPHI STUDY: A FORESIGHT STUDY CONCERNING BRAND BUILDING AND PUBLIC SPACE SOLUTIONS

KEY RESULTS AN AMBIENCE DESIGN DELPHI STUDY: A FORESIGHT STUDY CONCERNING BRAND BUILDING AND PUBLIC SPACE SOLUTIONS. Research Director, Dr Jari Kaivo-oja Future-Oriented Technology Analysis (FTA): Impacts on policy and decision making, 28th- 29th September 2006 , Seville, Spain.

396 views • 22 slides

Making Intergenerational Memories at American Girl Place

298 views • 22 slides

The Birthday Experience

The Birthday Experience. American Economic Timeline. Commodities. Raised, Mined, Harvested Animal, Mineral, Vegetable Raw, Fungible Offerings. The Agricultural Economy. Goods. Tangible offerings manufactured from commodities. The Industrial Economy. Services.

248 views • 16 slides

289 views • 14 slides

3 rd Edition Strategic Management In Tourism

142 views • 14 slides

155 views • 14 slides

Experience Economy

Experience Economy. Adding Value Through Experiences. Linda Carbary 4/18/02. No Hassles Here. Experiences Add Value. B. Joseph Pine II James H. Gilmore The Experience Economy : Work is Theatre & Every Business a Stage. Boston: Harvard Business School Press: 1999.

677 views • 13 slides

Emergence of the Experience Economy

299 views • 12 slides

Observations and Experience Economy

Observations and Experience Economy. RM1. Two dimensions create four realms of experience. Lecture. Television. Acting in a play. Art Gallery. X: Customer participation (Passive-Active) Y: Connection btw customers & event (Immersion-Absorption). (Pine & Gilmore, 1998).

261 views • 10 slides

172 views • 9 slides

Experience Economy

198 views • 6 slides

HARD ROCK CAFE

HARD ROCK CAFE. Strategy of experience economy New experience for the customer through the music Advantage through differentiation Each Cafe is unique, dynamique decor 90% of people recognise the brand. Strategy of new markets New locations in Europe, LatinoAmerica, Asia

343 views • 4 slides