'Complaints procedures' presentation slideshows

Clinical Governance

699 views • 47 slides

Clinical Governance

695 views • 47 slides

Risk management in general practice

Risk management in general practice. Eric Bater 6 th November 2013. Aim of programme. to apply the principles of risk management to practical situations and relate these to personal experiences

581 views • 37 slides

Aim of programme

Aim of programme. to apply the principles of risk management to practical situations and relate these to personal experiences to improve the quality of care by implementing initiatives to remedy deficiencies in the service provided.

288 views • 22 slides

International Federation of Consulting Engineers

International Federation of Consulting Engineers. Richard Kell Senior Consultant AM FTSE BE(Hons) Hon FIEAust CPEng. FIDIC MDB Harmonised Construction Contract Conference. Management of Environmental and Social Impact Under FIDIC Contracts.

462 views • 19 slides

Comparative child protection: Seeing ourselves as others see us

Comparative child protection: Seeing ourselves as others see us. Patrick Ayre Department of Applied Social Studies University of Luton Park Square, Luton email: pga@patrickayre.co.uk web: http://patrickayre.co.uk. THE LAW: MESSAGES FROM THE CHILDREN ACT 1989.

314 views • 14 slides

Ofsted framework 2012 Feedback from inspections carried out under the new framework and implications for clerks and gov

Ofsted framework 2012 Feedback from inspections carried out under the new framework and implications for clerks and governing bodies. Clerks briefings April 2012. Anecdotal feed back from inspections in the spring term; Best practice for minute writing;

273 views • 12 slides

Promoting Good Practices in Domain Name Registration

Promoting Good Practices in Domain Name Registration. Supported by. The context for a CoP. Third largest TLD registry in the world Dealing with everyone on an equal basis 2,700 members, with an elected Policy Advisory Board 3 million + registrations. Why A Code of Practice?.

178 views • 11 slides

NGO frustrations with FSC

Priorities for strengthening FSC. Presentation for FME, May 2003 Hannah Scrase, Northern Environmental Board Member. NGO frustrations with FSC. Poor performance of some certifiers Controversial large certifications Application of P2/3 and P9 Certification of plantations and HCVFs

153 views • 10 slides

Dealing With Student Complaints Creatively

Dealing With Student Complaints Creatively. Aims of the workshop To consider how we will respond to an increase in complaints from September 2012 To consider the role of key staff To explore the decision making and communicating skills required by key staff

271 views • 6 slides