100+ Complaining understand PowerPoint (PPT) Presentations, Complaining understand PPTs

Complaining understand - PowerPoint PPT Presentation

Customer Dialog

Customer Dialog . Layne Cran. Types of Customers and Their Guidelines . Argumentative - Asking simple questions with options keeps most situations under smooth control . Impatient - Agreeing first on common points goes a long way in handling situations with difficult customers .

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275 views • 11 slides

Customer dialog

Customer dialog . By Kendall Isaacson. The types of difficult customers and guidelines. Argumentative- ask simple and polite questions Impatient- agree on common points Leave-me-alone- be patient Irritable/moody- do your job and stay positive Insulting- stay neutral

★ ★ ★ ★ ★

236 views • 6 slides

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Complaining understand - PowerPoint PPT Presentation

Customer Dialog

Customer dialog