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Workplace Management: The Appropriate Way to Handle Work Related Issues/Concerns

Let’s admit it. All workers have faced internal concerns at our work at some point. Explore the ideas to handle work related issues or concerns and how to get organised in advance.

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Workplace Management: The Appropriate Way to Handle Work Related Issues/Concerns

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  1. WORKPLACE MANAGEMENT: THE APPROPRIATE WAY TO HANDLE WORK RELATED ISSUES/CONCERNS

  2. Work Related Internal Concern Let’s admit it. All workers have faced internal concerns at our work at some point. Moreover, if there is anyone who says he/she hasn’t come across any issues throughout their entire work journey, chances are they might be bending the truth a bit or have a form of selective amnesia! Because work places you into regular contact with people and circumstances that might not always be comfortable at times or might place you into regular contact with people who you don’t have much in common with, it often normal to have issues with others at work from time to time.

  3. Working professionals spend almost more than 8 hours in the office dealing with people of differing mindsets and belief systems, values etc each day. So, it is natural for most employers to need to deal with incidents like disputes and conflicts between their employees at some point.

  4. Right Way to Address Internal Issues While its almost inevitable at some point, what’s important is to find the right way to address internal issues and make each employee feel equally valued and protected at work before an issue emerges. Here’s some ideas on how to get organised in advance.

  5. PROVIDE UP-TO-DATE EMPLOYMENT POLICIES AND PROCEDURES An up to date set of employment policies is essential for every organisation as it clearly states company’s expectations for employees on how to communicate or report their work-related concerns. Providing employee with up-to-date information about the company’s policies and guidelines helps prevent misunderstandings amongst the employees about what’s ok and what’s not. This is especially important for all new starters, so that right from the beginning of employment, the expectations and arrangements for all employment issues, including workplace disputation, is clear.

  6. DEVELOP EMPLOYEE FEEDBACK CHANNELS There are times when employees want to raise a concern about issues at work but might not feel comfortable about letting the employer know for fear of repercussions. This causes situations to tend to fester and give mean an escalated response over time to a relatively minor issue because of the built-up tension. Alternatively, employees that feel like they are on the receiving end of a workplace dispute can take things into their own hands and leave to get away from the stress.

  7. This type of response where the employee is a good performer can impact negatively on morale, turnover and overall business productivity. It is essential that the employer and its management team work to identify (though formal and informal feedback channels) how employees are feeling and aim to head off workplace disputes and complaints.

  8. ENSURE AN ACCESSIBLE HR DEPARTMENT The HR department of an organisation plays a strategic role in managing and advising on the most important asset of the business, its employees. Human resource professionals are the people that employees look to for guidance and support when they want to discuss their workplace concerns and issues. Unfortunately, sometimes employees report that their HR department is part of the problem, not the solution in circumstances such as workplace disputes.

  9. Regardless of company size and nature, employees must have a clear communication channel through which they can confidently discuss their issues and have them addressed in a timely fashion. An approachable and functional HR department allows for proper communication and handling of employees’ concerns while creating a safe and productive workplace environment.

  10. WRAPPING UP Where there are diverse workplace environments, and the people that we work with might not always be easy to get along with for a variety of reasons, employers and employees need to be able to see a way through workplace disputes when they arise. The simple suggestions in this article will help to tackle employer and employee issues better. But its hard work. If you would like to find out more about workplace dispute resolution advice and assistance, contact HBA Consulting on 02 62474490 or via our website at www.hbaconsulting.com.au

  11. CONTACT US • Address PO Box 6262, O'CONNOR ACT 2602 • Phone 02 6247 4490, 0419 401 250 (M) • Website http://www.hbaconsulting.com.au/ • Email gary.champion@hbaconsulting.com.au

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