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What can you learn from our experiences?. Muthu Arumugham Vice President, Technology E-Z Data, Inc. Great ideas are contagious Discussion Forum Format and not a monologue…. Agenda. Platform support for SmartOffice 6.0 Hosting Services Update Conversion Services Group

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What can you learn from our experiences

What can you learn from our experiences?

Muthu Arumugham

Vice President, Technology

E-Z Data, Inc


Great ideas are contagious discussion forum format and not a monologue

Great ideas are contagious Discussion Forum Format and not a monologue…


Agenda
Agenda

  • Platform support for SmartOffice 6.0

  • Hosting Services Update

  • Conversion Services Group

  • Security Advisory Council

  • Integrations


Smartoffice 6 0 technical specification
SmartOffice 6.0 Technical Specification

  • J2EE 1.4 based application and J2EE 1.4 requires

    • Servlet 2.4 and above

    • EJB 2.1 and above

    • JSP 2.0 and above

    • JDK 1.5 and above

  • Client side requirement

    • HTML 4.0

    • CSS 1.0

    • JavaScript 5.5

    • XML Process 3.0

  • Client side platform support

    • Window 2000 and above

    • IE 6.0 and above


Smartoffice 6 0 platform support
SmartOffice 6.0 Platform Support

  • App Servers

    • Websphere 6.1 and above

    • Weblogic 9.1 and above

    • Tomcat 5.5 and above

  • Oracle

    • 10gR2 and above

    • Dropping support for 9i and 8i

  • DB2

    • 8.3 and above

    • Dropping support for 7.x


Hosting services update after four years
Hosting Services Update After four years ….

  • First retail customer in Mar 2003

  • After four years…

    • 4,000+ retail users

    • 1,000+ small businesses

    • 99.8% uptime for the last 24 months

    • Proactive monitoring with SmartMonitor

  • Corporate Customers (partial list)

    • Ameriprise Financials (four different systems)

    • Wachovia Insurance Services

    • HSBC Insurance Services

    • NFP (a.k.a Partners Financial)

    • CPS – a BGA


Hosting services
Hosting Services

  • What can you learn from our experience

    • Best practices of monitoring

    • Best practices of DR/BCP

    • Best practices of maintenance

  • Team of 35+ people dedicated for hosting operations

    • System Administrators

    • Database Administrators

    • Network Administrators

    • Security Administrators

    • J2EE/Tomcat Administrators

    • 24x7 NOC analysts


Hosting services1
Hosting Services

  • How can you take advantage of our hosting services?


Conversion services group csg
Conversion Services Group (CSG)

  • A new service group within E-Z Data to perform end to end data conversions

    • CDS

    • Act

    • Goldmine

  • Based on best practices of converting 4,000+ SOO users and corporate implementations

  • How can you take advantage of CSG’s services?

    • E-Z Data resources (e.g. Raju) are available here to help you


Security roadmap
Security Roadmap

  • Proactive and Periodic Auditing

    • Policies, Procedures and Processes audits

    • Ethical Hacking

    • Vulnerability Threat Assessment (VTA)

    • Penetration Testing


Security advisory council sac
Security Advisory Council (SAC)

  • 1 year term

  • Membership

    • 4 from corporate clients

    • 2 practitioners from the security industry

  • Let us learn from each other’s experience

  • Great opportunity for networking of like minded people

  • One meeting per quarter

  • No more than 2 hours of commitment every month


Integration options
Integration Options

  • SmartIntegrator

    • Launching third-party and homegrown web/windows applications

    • Event-based data push from SmartOffice

    • On-demand update of SmartOffice data

    • Pulling/pushing data from integration middleware (e.g. MQ Series)

  • DataXchange Enterprise

    • Synchronizing large volumes of legacy or third-party data on a daily/weekly basis

    • Leads distribution

    • Synchronizing user/hierarchy data between LDAP and SmartOffice

  • DataXchange Online

    • Timely updates of pending cases, appointments, contracts, licenses

    • Distribution of inforce policy values


Smartintegrator
SmartIntegrator

  • A very mature and proven integration strategy

    • Pre-packaged integrations with 3rd party applications

    • Custom integrations

  • Empower your developers with

    • SmartIntegrator Training

    • SmartIntegrator JumpStart Package


Web services and soa
Web Services and SOA

  • SmartIntegrator is a data access layer

    • Objects and Properties

    • CRUD methods

  • WSDL for Data Services and Business Services

  • Reshuffling the code to expose reusable components as “services”. Examples,

    • Send Form letter as email

    • Check activity conflict

    • Get Duplicate Contacts


Quick reference right tool for the right job
Quick ReferenceRight Tool for the Right Job


Quick reference right tool for the right job1
Quick ReferenceRight Tool for the Right Job


What can you learn from our experiences1

What can you learn from our experiences?

Muthu Arumugham

Vice President, Technology

E-Z Data, Inc