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Extended Learning IT Transformation: Future Strategies and Innovations

Explore the evolution of Extended Learning's Information Technologies, Media & Direction overview, projects past and future, MTS reimagined, and integration initiatives. Dive into the current state, classroom technologies, and ongoing developments. Discover the iPad Music Pilot project and its impact on instructional support. Gain insights into digital signage, innovative mobile solutions, and the future of ITV. Engage with faculty testimonials and digital signage standards. Stay informed about the dynamic landscape of Extended Learning IT.

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Extended Learning IT Transformation: Future Strategies and Innovations

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  1. Elisha Allen, Extended Learning David Sanchez, Information Technologies Media Direction

  2. Overview • Current/Recent Projects • Future Projects • Discussion • Unit Overviews • MTS Reimagined • Extended Learning/Continuing Education Merger • Information Technologies/ATS Integration

  3. MTS Reimagined • Extended University • Old structure • MTS included ITV, Academic Technologies, Production • New Structure • EL/CE/ITV Merger • IT/ATS Integration

  4. Extended Learning in Transition

  5. Extended Learning IT • Online • LMS • Web Conferencing • Media • ITV • Academic Video Conferencing • Lecture Capture for ITV • Programming and development • Help Desk • Television Production Studio • MOOCs

  6. Extended Learning IT • Workstation Management / Infrastructure • Staff support • Main Campus • CE • Field Center • Early Childhood Service Center • Labs • CE • Center for Teaching Excellence

  7. IT Classroom Technologies Current State • Areas of Responsibility • Units • Academic Technology • Student Computing • Evaluation Testing and Surveys • Multimedia Development • Staffing • 10 Staff • 80 Student Consultants • Equipment • Classroom and Computer Lab Support • 150 Classrooms • 14 Computer Labs • Digital Media (digital signage, student printing, video recording)

  8. Current/Recent Projects • The Future of ITV • MOOC Design and Support • Music iPad/Apple TV Project • Digital Signage • iTunes

  9. The Future of ITV: New Directions

  10. Current ITV Infrastructure • 9 ITV Classrooms on Main Campus • $490,000 in main campus classroom equipment • Two to four rooms at each receive site • Fixed endpoints • Evening courses near capacity • Requests to connect other polycom units • Requests to teach from remote sites

  11. History Merge with CE MPEG1 uplink Video- conferencing Mediasite 1984 1996 2012 2007 2008 2013 → 1991 2006 ITV utilizing ITFS First online course Merge with MTS Adobe Connect

  12. IP Video Conferencing

  13. Infrastructure - Polycom • 36 Polycom endpoints (purchased with the bridge) • 10 Polycom high def endpoints in main shop (plan was to replace 3-4 per year with high def)

  14. Infrastructure - Classrooms

  15. Infrastructure - Classrooms

  16. Infrastructure - Polycom

  17. Is ITV going away? • Delivery description may go away • Lecture capture and video collaboration stay

  18. A rose by any other name...

  19. Disruptive Innovation

  20. Mobile Devices

  21. The Future • Online courses: tools in the toolbox • ITV classrooms • Proctoring / Field Centers • Lecture capture • Video collaboration • Video production • LMS

  22. MOOCs Media Production and Studio Support

  23. Production Studio

  24. MOOC Support • Project Management • Instructional support • Media production • Platform

  25. iPad Music Pilot

  26. iPad Music Pilot • Pilot program conducted for Robin Giebelhausen’s music courses in Fall 2013 and Spring 2014. • Checked out about 15 iPads to students for the semester with preloaded apps. Students would have the iPad checked out the entire semester. • iPads would be checked in at the end of the semester to wipe and clean for the following course/semester.

  27. iPad Music Pilot • iPads were setup using Apple Configurator. • Used to restore the device, install a profile to restrict some user actions, and install apps purchased through the Volume Purchase Program. • Apps installed: • Students could AirPlay their iPads to an AppleTV installed in the classroom, with restricted access through Aruba ClearPass. • YouTube • WordPress • SoundCloud • ShowMe Interactive Whiteboard • Schoology • Podcasts • iTunes U • iBooks • EducreationsIncreative Whiteboard • Edmodo • GarageBand • Find My iPhone • Google Drive • Dropbox • Google Chrome • Promethean ActivEngage2 • Microsoft OneNote • Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Dubstep SX • Flipps HD • Pages • forScore • iMovie • SMART Notebook • GoodReader for iPad

  28. iPad Music Pilot • Drawbacks of using Apple Configuratorare the process is very static. Device has to be in the hands of the administrator to make changes. • Future semesters will include a much different rollout – through OS X Server’s Profile Manager rather than Apple Configurator. • Mobile Device Management (MDM) solution. • Allows iPads to be controlled remotely. • Device can be locked or wiped should it be lost. Passcode can be cleared if forgotten. • Restrictions can be added/removed if change is needed. • Apps can be tied to a user’s AppleID, allowing them to update apps and conduct in-app purchases.

  29. iPad Music Pilot Faculty Testimonial (http://www.youtube.com/watch?v=kape1KqPtFk)

  30. Digital Signage Standard and Vendor Demonstrations

  31. Digital Signage • Uses • Education, Communication, Location, Notification, Promotion • Standard being developed • Goal to identify solution that can be the enterprise tool for campus. • Vendor demonstrations will be scheduled in end of June/July timeframe

  32. Digital Signage • Multiple Solutions on Campus: • HSLIC • College of Pharmacy • ASM • UNMH • Student Affairs (SUB, Res-Life) • Athletics • School of Engineering • C&J • Student Services • School of Law • Cancer Research & Treatment Ctr. • Popejoy Hall • Ethnic Centers • University Libraries.

  33. iTunes U provides access to more than 200,000 educational audio and video lectures, language lessons, audiobooks, and podcasts – all available free from the iTunes Store. • UNM on iTunes U launched September 17, 2012

  34. UNM on iTunes U • UNM on iTunes U currently hosts450+ pieces of content fromvarious departments and groupsat UNM ( Anderson, Athletics,HSC, etc.) and courses fromContinuing Education(13 courses). • Available on Windows, Mac,and iOS devices.

  35. UNM on iTunes U Statistics(September 2012 – May 2014) • Downloads: 14,743 • Streams: 4,505 • Visitors: 3,863 • Subscriptions: 4,07427,185 (Total Impressions) • Top Countries • USA 60.7% • UK 4.40% • Canada 3.55% • China 3.35%

  36. Future Projects • Usability Studies Pilot • Lecture Capture • Media Repository • Kaltura and Collaborate Expansion • Student Support Annex (DSH)

  37. Usability Studies • Definition: • Atechnique used in user-centered interaction designed to evaluate a product by testing it on users. Provides direct input on how real users use the system. • Project will focus on websites, apps and computer interfaces.

  38. Usability Studies • MEELS (from Usability.gov) • Memorability -If a user has used the system before, can he or she remember enough to use it effectively the next time or does the user have to start over again learning everything? • Efficiency -Once an experienced user has learned to use the system, how fast can he or she accomplish tasks? • Errors - How often do users make errors while using the system, how serious are these errors, and how do users recover from these errors? • Learnability - How fast can a user who has never seen the user interface before learn it sufficiently well to accomplish basic tasks? • Satisfaction - How much does the user like using the system?

  39. Usability Studies • Collaboration with the English Department • Pilot in Johnson Center Computer Lab • LUCID – Lab for Usability, Communication and Information Design (proposed) • Equipment • Computing, cameras, recording • Software • Morae • Eye tracking • Keystroke analysis • Video capture

  40. Lecture Capture • Integration of Mediasite with UNM Learn • Joint project with IT looking at expansion

  41. Media Repository • The purpose of the project is to ensure that: • Content is shared complaint with current policy • Content can be reused and repurposed • Content is easy to create, find, reference and consume • Content can be read by UNM’s various enterprise systems by potentially using an array of platforms including: Learn LMS, MediaSite, iTunes U, YouTube, etc. • Content is stored as effectively and efficiently by maintaining a central single copy which is generally referenced rather than copied over and over and/or stored in an array of different locations as we do today.

  42. Media Repository

  43. The Future • Web conferencing and media for all • Video collaboration to the Desktop • Explore cloud hosting of bridge • Zoom

  44. Student Support Annex • Dane Smith Hall Annex Remodel Room 121 • Spring 2015 • Device Troubleshooting and Set Up assistance • Support 1 to 1 Computing Expectation • Pilot Student Equipment Support and Checkouts • Laptops, Tablets, Cameras, etc.

  45. Student Support Annex

  46. Student Support Annex

  47. Questions?

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