McGraw-Hill/Irwin Introduction to Business. © 2007 The McGraw-Hill Companies, Inc., All Rights Reserved. Chapter Thirteen. Human Resource Management. Human Resource Management (HRM) Systems. Human resources – all the people that a business employees Human resource management
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Step 1: Screening applications and résumés
Step 2: Applicant testing and reference checks
Step 3: The interview process
Step 4: Making the final selection
Sample interview questions
Managers can evaluate: