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Professional Self Presentation 2. Body Language and Interviews C. West 12.03. Aims. to develop the skills and qualities of effective communicators to develop a professional approach to interpersonal communications. Objectives. To develop: interpersonal skills

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professional self presentation 2

Professional Self Presentation 2

Body Language and Interviews

C. West 12.03

  • to develop the skills and qualities of effective communicators
  • to develop a professional approach to interpersonal communications

To develop:

  • interpersonal skills
  • some awareness of body language
  • an enhanced understanding of intrapersonal skills
  • an awareness of self presentation

(to see ourselves as others see us!)

  • Communication theory:
    • Non-verbal – 55%
    • Paralinguistic – 38%
    • Verbal communication 7%

(Mehrabian, 1971, cited in Wainwright 1990)

effective communication
Effective Communication
  • If the verbal, that is, what we are saying, is important, then it is essential to know how to get the message across.
  • This dynamic process develops from …
    • Intrapersonal understanding
    • Appreciation of what affects Interpersonal communication
    • Practice of skills in body language and vocal clarity, tone and projection
    • Consideration of ‘status’ and respect for intercultural factors

Now let’s consider these aspects in more detail …

interpersonal communication skills
Interpersonal Communication Skills
  • This means we need to understand and develop …
    • the skills involved in social interactions
    • our understanding of our own and others’ social behaviour
    • our ability to appreciate why people behave or react as they do
  • We all have a professional responsibility for continuing reading, research and personal study in this area.
awareness of body language
Awareness of Body Language

Body language is a fundamental part

of the communication process.

It includes …

  • Posture and gesture
  • Eye contact
  • Facial expression
  • Vocal quality – pitch, volume
  • Pace (speed) and tone of voice
  • Non-verbal sounds; eg. a sigh
intrapersonal communication skills involve
Intrapersonal Communication Skills involve …
  • How we see and value ourselves and understand our own personalities
  • Understanding the needs and motivations that drive our personal interactions
  • Understanding the dynamic cognitive processes by which we make sense of our experiences
  • Awareness of others’ reactions and the ability to modify our speech and actions based on this feedback.
self presentation
Self Presentation …
  • Is affected by …
    • Courtesy and respect for all
      • This may require us to find out about others’ beliefs, customs and cultures
    • Status
      • How do we present ourselves?
        • On a scale of 1 – 10?!
      • What does our ‘body language’ convey … about our belief in ourselves, our attitudes to others about us?
references and bibliography
References and Bibliography
  • Argyle, M. (1990), The Psychology of Interpersonal Behaviour, London,Penguin
  • Burton, G. & Dimbleby, R. (1993), Between Ourselves: an Introduction to Interpersonal Communication, London, Edward Arnold
  • Gahagan, J. (1975), Interpersonal and Group Behaviour, London, Methuen
  • Honey, P. (1986), If Looks Could Kill, London, Video Arts
  • Pease, A. (1997), Body Language: How to read others’ thoughts by their gestures, London, Sheldon
  • Ribbens, G. & Thompson, R. (2000), Understanding Body Language, Abingdon, Hodder and Stoughton
  • Wainwright, G.R. (1990), Body Language, Sevenoaks, Hodder and Stoughton Educational