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Enghouse Interactive

Enghouse Interactive. Northern Europe. What we are here for. Enghouse Interactive , N orthern E urope. Approx. 110 employees Turnover of + 30 MUSD ( approx. 200 MSEK) > 3 000 end customers > 30 partners Extended geographical coverage Market leading in the region Benefits :

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Enghouse Interactive

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  1. Enghouse Interactive Northern Europe

  2. What we are here for

  3. Enghouse Interactive, NorthernEurope • Approx. 110 employees • Turnover of + 30 MUSD ( approx. 200 MSEK) • > 3 000 end customers • > 30 partners • Extended geographical coverage • Market leading in the region Benefits: • Financial strengths • Global reach with strong local appearance • Extended product portfolio • Access to global expertise

  4. Enghouse Systems Ltd • Listed on the Toronto Stock exchange • Founded in 1984 • $160 M turnover • > 880 employees • Geographical coverage in all part of the world • Three divisions: • Enghouse Interactive • Engouse Telecom • Enghouse Transportation • Main brands in the family: Syntellect ( Envox / Apropos ) Arc, Datapuls, Cosmocom, Zeacom, Trio and Visionutveckling

  5. Mission To drive a new wave of personalised customer experience, by empowering organisations with innovative solutions that enable interaction Anytime - Anywhere - Anyhow

  6. A Global Footprint • More than 1 000 of the worlds leading partners • Who support over 10 000 customers globally • Who run more than 1 million seats • Handling >1 billion customer interactions daily

  7. Product portfolio • Multi channel contact centers with integrated attendant clients • Rich presence management • Self-service • Visit management • Statistics

  8. Brands • Two brands with market leading solutions for customer interaction! • Access to the global product portfolio

  9. Delivery via skilled partners • In the cloud • On premises • Hybrid environment

  10. Allowing the customers to be: be Served - be Social - be Unique

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