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Lessons Learned from the implementation of the UKeU Business Model

Lessons Learned from the implementation of the UKeU Business Model. Pauline Wilcox Hilary Dexter Jim Petch. Why look at risk management?. Types of business model. Joint ventures Consortia University-corporate partnerships Outsourcing Broker models Others?.

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Lessons Learned from the implementation of the UKeU Business Model

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  1. Lessons Learned from the implementation of the UKeU Business Model Pauline Wilcox Hilary Dexter Jim Petch The e-Learning Research Centre

  2. Why look at risk management? The e-Learning Research Centre

  3. Types of business model • Joint ventures • Consortia • University-corporate partnerships • Outsourcing • Broker models • Others? Source: The e-University Compendium (Vol.One), The Higher Education Academy 2004 The e-Learning Research Centre

  4. UKeU Broker Model HEIs • Design tools • Invest to help develop content • Resource bank of services content for other HEI to use • Award qualifications • Content • Support services customer UKeU Private Sector HEFCE Investor, supplier of content, technology platforms Setup investment/grant Learning delivery Fees Learners Source: Higher Education Funding Council for England The e-Learning Research Centre

  5. Risk Management A proactive strategy and integrated processes … • Identification of risks and likelihood of their arising • Strategy for handling risk • A proactive and integrated processes The e-Learning Research Centre

  6. During autumn of 2002: UKeU undertook company-wide review and analysis to develop a coordinated risk management strategy. Process undertaken in accordance with the internal control requirements of the Combined Code on Corporate Governance (the ‘Turnbull Report’). October 2002: Risk Register was approved by the Board of UKeU on 24 October 2002, subject to quarterly updates by management. Jan 2003: First update completed Monthly review planned with reports to Board UKeU Risk Management Strategy The e-Learning Research Centre

  7. Number of risks The e-Learning Research Centre Source: UKeU Risk Register, Jan 2003

  8. Probability Risk Impact The e-Learning Research Centre Source: UKeU Risk Register, Jan 2003

  9. The source of 79 risks could be considered internal in nature… HEIs Internal resourcing, data management, communication … UKeU Private Sector HEFCE Learners The e-Learning Research Centre

  10. The source of 97 risks can be considered to be in the interface between the UKeU and groups for whom it was a broker … HEIs Contracts, content … Withdrawal of funding UKeU Private Sector HEFCE Recruitment, retention … Platform, funding … Learners The e-Learning Research Centre

  11. A further 13 risks could be considered of a more external nature… HEIs Economic Political Changes in policy (UK or overseas) Exchange rate fluctuations UKeU Private Sector HEFCE Language implications Platform becomes obsolete Learners Technological Social The e-Learning Research Centre

  12. Which risks were realised? A combination of problems … HEIs Economic Economic Political Political UKeU Private Sector HEFCE Learners Technological Technological Social Social The e-Learning Research Centre

  13. Interfacing and aligning processes HEIs Private Sector HEFCE UKeU Learner The e-Learning Research Centre

  14. E-Learning Lifecycle Model An end-to-end view of e-learning An understanding of how processes interconnect at all stages of the lifecycle Development of case studies UKeU eChina others eLRC Research Roadmap The e-Learning Research Centre

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