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The Civil Registry Agency of Georgia, under the Ministry of Justice, facilitates essential civil acts registration including birth, death, citizenship, and migration. With 4 Public Service Halls and 78 territorial offices, the agency ensures a smooth registration process utilizing advanced databases and software. Citizens can access services online, receive notifications, and manage applications through various payment options. The agency emphasizes efficiency and transparency, providing regular updates via SMS and email throughout the workflow. Explore a range of remote services designed for convenience and accessibility.
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Civil Registry Agency (Legal Entity of Public Law– Ministry of Justice of Georgia) Civil Acts Registration Passport and Population Registration Citizenship and Migration Appostille and Legalization
4 Public Service Halls and 78 territorial offices are in Georgia Registration process: MIA Service Agency CRA database Civil Registry Agency Border police Information on a person Criminal record NATIONAL PUBLIC REGUSTRY Border crossing Apartment ownership Social status MINISTRY OF Labor, HELATH AND SOCIAL AFFAIRS
Registration through medical notifications: Registration of birth/death facts 1 Civil registry software The notification is sent automatically 2 CRA database 4 • Issuance of certificate • Registration in CRA programme 3 • Act • Applicant
Process of CRA data utilization: MIA service agency Notary chamber Automated online check of data Civil registry software CRA database NATIONAL PUBLIC REGISTRY MINISTRY OF LABOT, HEALTH ANN SOCIAL AFFAIRS COMERCIAL ORGANIZATIONS
Remote services The citizen fills in an application Selects the product delivery form Selects service fee paying facility Online service scheme Through authorized person or Post service or Electronic paying form By cash through bank On-line service operator The sms is sent to citizen at every stage of workflow on status of his/her application Internet SMS E-mail Through direct electronic communication connects to operator
Public Service Hall National Bureau of Enforcement National Archive of Georgia National Public Registry Agency Civil Registry Agency Notary Chamber of Georgia
Service providing concept of the Public Service Hall Back office Management Long services Prompt services Waiting room Management of customers’ flows Self-service space Entry
Thank you for • attention