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This document outlines promising practices for approving, monitoring, and evaluating providers of educational supplemental services. It covers strategies used in the approval process, challenges faced, desired improvements, monitoring focus, types of technical assistance, implementation of provider evaluations, and effective evaluation components.
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Supplemental Educational ServicesApproving, Monitoring, Evaluating Chair: Steven M. Ross, Center for Research in Educational Policy; Center on Innovation & Improvement Collaborating Researchers: Jen Harmon, Center on Innovation & Improvement Kenneth Wong, Brown University; Center on Innovation & Improvement
Promising Practice Briefs:Approving, Monitoring, and Evaluating Providers • Commissioned by the Office of Innovation and Improvement • To be developed and released in fall 2008
Promising Practice Briefs Sources of data • State SES Director Survey Completed by All States • National Meetings • Site Visits to States • Interviews with SES Directors • Authors’ Experiences as SES Consultants and Researchers
Recruitment Two-thirds of the states actively (14%) or informally (52%) recruit providers via: • Direct invitations • Web announcements • District publicity • State meetings and other means
Application Requirements Aside from core application information, states include as optional components: • Attendance at informational meetings • Recommendations from former clients • A detailed plan for communicating with teachers, parents, and district coordinators • In-person interview • Demonstration/description of a tutoring lesson • Identification of minimum tutor qualifications
The Most Successful Practices • Application review using independent review teams (f = 19) • Clear scoring rubrics (f = 9) • Technical assistance to applicants (f = 5) • Requesting curriculum and tutoring descriptions (f = 2) • Provider interview (f = 2)
Desired Improvements Multiple states want to improve their process by: • Requiring submission of lesson plans • Adding an interview process • Strengthening scoring rubric • Improving reviewer training
Increased Federal Assistance Increased federal assistance is desired in the areas of: • Specific guidance in practices and policies • Facilitating networking and information sharing between states
Monitoring Focus Nearly all states view the main focus of monitoring to be: • Provider compliance with rules and regulations (93%) • Districts’ implementation of SES (84%)
Applications • Three-fourths (74%) of the states use a “formal” monitoring process • Almost 80% use monitoring results formally (38%) or informally (40%) in evaluating providers
Feedback and Capacity • Feedback • 55% of states produce a written report • 23% have face-to-face meetings • Capacity • 45% monitor all providers each year • 75% monitor at least half yearly
On-Site Monitoring Activities (33%) • Visits may be announced or random • Includes online and in-home providers • Review of tutoring documents, materials, etc. • Uses checklist, rubric, or rating scale • May be one person or a team • Tutors or students may be interviewed • Most often at school or community site
Desk Monitoring • End-of-year fiscal and participation report • Quarterly reports • On-line implementation tracking • Provider self-evaluation • Parent and student satisfaction surveys • Complaints regarding provider compliance • Comparison of provider vs. district enrollment data
District Monitoring • Supplementary for some states • The only monitoring done in other states
Implementation of Provider Evaluations • 30 states “regularly” evaluate • 15 are still in planning stages • Remainder “informally” evaluate
Contact Information • Sam Redding, sredding@centerii.org • Marilyn Murphy, mmurphy@centerii.org • Steven Ross, smross@memphis.edu • Jen Harmon, jharmon@centerii.org • Kenneth Wong, kenneth_wong@brown.edu Visit our web site at www.centerii.org