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FDOR Achieves 9-to-1 ROI with SAP Tax Solution Extension

Learn how FDOR's $90 million investment in SAP technology resulted in $844 million in financial benefits and improved service quality, cost reduction, and tax law compliance. By leveraging the SAP Business Process Expert community, FDOR successfully modeled new tax-related business processes.

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FDOR Achieves 9-to-1 ROI with SAP Tax Solution Extension

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  1. FDOR Achieves 9-to-1 Return on Investment FDOR’s investment of $90 million has resulted in financial benefits of more than $844 million, which is a 9-to-1 return on investment. Seeking to extend its SAP tax and revenue management solution, Florida Department of Revenue tapped into the experts at the SAP Business Process Expert community, who helped the agency model its new business process. “Extending our SAP solution to include unemployment compensation tax  required a very different business process. Through the BPX community, we were able to tap into a network of experts.” Louis PanebiancoProject ManagerFlorida Department of Revenue FDOR improved service, reduced costs, and encouraged more uniform compliance with tax laws. Easily modeled a complex tax-related business process that supports changing agency needs

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