BE6000 9.0 Market Trial

1. BE6000 9.0 Market Trial be6000trialsupport@cisco.com

2. Market Trial Overview • What is the BE6000 Market Trial? • Product Overview • Market Trial Process • Support Community and Process

3. BE60009.0 Market Trial • An opportunity to provide feedback about the new BE6000 9.0 platform • Participants receive • Server with preloaded ‘BE6000 9.0’ software • Access to private market trial support community with pre-released documentation • Feedback sessions with business unit representatives • Opportunities to provide testimonials

4. Cisco Business Edition 6000 Solution Overview • Feature-rich, Enterprise-class • Collaboration Solution • Optimized for midsize business Easy-to-quote & order Cost-effective bundles Simplified provisioning Enterprise-class features • Five Applications on a single server, 1000 users, 100 agents, 50 sites • High-availability with a secondary Cisco UCS or Cisco MCS server • Simplified provisioning using Cisco Unified Provisioning Manager • Attractive low-entry point, license bundles • VMware & Cisco Unified Provisioning Manager included at no additional cost • Optional bundles for Cisco Unified Contact Center Express & Cisco WebEx Meeting Center • 99% Investment protection migrating to Cisco Unified Communications Manager Enterprise Edition • VMWareESXi • Co-resident Applications: • UPM BE • UCM • Unity Connection • IM/Presence • CER • VCS • CCX • UCxAC Cisco Business Edition 6000

5. Cisco BE 6000 9.0 At-a-Glance Simplified Installation • Turn-key Appliance Reduces Install time by up to 4 hours • VMWareESXi is factory installed and licensed • All necessary application installation media is pre-loaded on data store • Cisco Prime Unified Provisioning Manager (UPM) Business Edition 9.0 provides Simplified unified management • Enterprise License Manager (ELM) streamlines license operations by centralizing licensing and improving migration capabilities • CER& VCS can now be co-resident, removing need for additional servers Feature Improvements • Intelligent Voice Mail/Email Notification for improved user experience • Native Call Queuing for basic queuing needs when CCX is too much Commercial Offering • VCS Commercial video bundle for additional value • Ordering enhancements for simplified ordering, ease of migration, and improved lead-time

6. Cisco BE6000 9.0 Reduces Installation Time 1) 15 min - unpack 2) 15 min – hw setup 3a) 15-30 Min – setup bios, firmware, drivers etc 3b) 30-45 min – disk setup + battery cache 4) 15-30 min – Vmware hypervisor setup 5) 15-60 min / app  - load app/install app (4 worst case – 1-4 hours) 30 mins per app Reduce install time by up to 3-4 Hours Cisco UCS C220 Appliance

7. Cisco Prime Unified Provisioning Manager 9.0BE New! Embedded • Streamlined - Single interface for managing subscriber MACS & speeding infrastructure setup & configuration • Unified – One interface, single sign-on for admin and end user • Simplified - Business-process & user-oriented • Rapid - 1 minute or less for service activation • Accurate - Manual & duplicate entry errors reduction • Role-based – Delegated access for customer MACS • Enabling - View simple management demos

8. Market Trial Process • What you’ll receive: • BE6000 9.0 Trial unit for lab use • UCSC-C220-M3S with VMWare installed • Loaded in Data Store: UPM9.0BE, UCM 9.0, Unity Connection 9.0, CUPS/IM/Presence 9.0, VCS, CCX 9.0, CER 9.0. • CUWL Premium Lab Licenses (100) – by email • VCS License • includes 1 traversal and 1 non-traversal license. For additional licenses, requires Option Keys after install. Send email with SN to be6000trialsupport@cisco.com

9. Market Trial Process Cont’d • Overview, Training, and Product Documentation • Documentation and links to documentation are on the PRIVATE BE6000 Market Trial Support Community • UPM9.0BE Quick Start Guide (Link) – Please review before installation • Installation and Configuration Guides (Drafts posted) – Please review before installation • Located here: https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000/be6kmarkettrial • What we would like you to do: • Install/deploy ONLY the following: UPM, UCM, Unity Connection, IM/Presence, VCS (if applicable). • Do not install CCX or CER. If one of these apps is required, shut down VCS virtual machine to install. • Use UPM to configure UCM, Unity Cn, and IM/Presence. VCS, CCX, CER are not supported by UPM. • Refer to Test documents and Survey spreadsheet on support community • Provide Feedback (on the community and in feedback sessions) Tell us about your experience using UPM. Please note common items that require native interface. • Please keep lots of notes. Include info about apps and specific endpoints tested. Verbose is good! • Basic minimum test guidance posted. Simulate a standard deployment. • Note Lab setup, test results, documentation feedback, etc • Questions and comments – please post on PRIVATE community

10. Market Trial Support Overview Market trial PRIVATE support community • https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000/be6kmarkettrial • Market trial support and technical documents • UPM Demo VOD • Discussion board • Comments, questions and feedback Email alias • For non-technical questions or topics you’re not comfortable sharing on the community • be6000trialsupport@cisco.com File Exchange • For software updates (as needed) • https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=BE6000_EFT Please be sure to: • Verify that you have access to the support community • Set up e-mail alerts. We will broadcast updates through the community. • Post discussions, questions