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Cambridge and Calgary modal - PowerPoint PPT Presentation


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Cambridge and Calgary modal. A brief insight. summary. Initiating the session Gathering information Physical examination Explanation and planning Closing the session. Adjunct points. Providing structure Overt organisation Attending to flow Building the relationship

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Presentation Transcript
summary
summary
  • Initiating the session
  • Gathering information
  • Physical examination
  • Explanation and planning
  • Closing the session
adjunct points
Adjunct points
  • Providing structure
    • Overt organisation
    • Attending to flow
  • Building the relationship
    • Using appropriate non verbal behaviour
    • Developing rapport
    • Involving the patient
selected points of interest
Selected points of interest
  • Explanation-why
    • Comes up in at least 50 % of csa cases
    • Essential in establishing a patient cantered management plan
    • Often not done with C-C guidelines
essential components
Essential components
  • The starting point
  • The explanation
  • The understanding
the starting point
The starting point
  • Would they like to know
  • What do they already know
  • How much they would like to know
    • 80% like to know a lot, 20% minimal
the explanation
The explanation
  • Recognised techniques to aid recall
  • Organisation- divided into sections and presents in a logical order
  • Explicit sign posting and categorisation
  • Repetition and summarization
  • Use of language-concise/jargon
  • Chunks and checks
the explanation 2
The explanation (2)
  • Uses visual aids/ different modalities to convey the information
  • Checks understanding-restatement and clarification
back to the basic principle
Back to the basic principle
  • Improve the explanation with adding structure
  • An information network that has proven better patient recall
  • The moderns GP's tool to patient satisfaction and decreased complaint frequency
thank you
Thank you
  • Any questions