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This VAS management platform offers robust features for managing customer services and content administration. It includes tools for customer feedback profiling, monitoring registration rates, and user loyalty metrics. The system facilitates competition design, interactive chat rooms, and advertising campaigns, all supported in multiple languages (Persian, English, Arabic, Turkish, Azeri, Hungarian). It also provides detailed reporting on income, user activity, and cost-benefit analysis for each service, ensuring effective management and optimization of value-added services.
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VASUN Software Features • Services & content administration • Customer’s feedback & profiling system • CP Administration • Advertising • Competitions, Chat rooms &Special Services • Monitoring • Administration reports • Customer management • Multilanguage
Content &Services Administration MT & MO Defining feature Supporting multi keyword to activate/deactivate a service Managing the content of each service Managing the wrong Message Monitoring registration rate after sending bulk message Customer retention rate for each service Compare the benefit and cost of each service
User feedback/Profiling Rating customers interest to each service, based on city/province of residence User loyalty and retention to each service Number of activated service by customer Report full history of user’s activation/deactivation on each service Customer's Earning statistics
CP Management Defining CP Defining CP’s Services CP’s connection via Web service/Portal CP’s contents approval by VAS admin Checking CP’s IP for security reason Report based on CP’s income
Competitions, Chat rooms &Special Services Designing advance interactive competition Competition Alerts with Monthly Prizes Football chat rooms Lifestyle chat room SMS chat Services TXT Ball Services
Advertising Cross Marketing Warning message, encouraging customers to continue competition Advertising & Profiling system(TV show Subtitle, Advertising on stadium, etc.) Cost/Benefit of each advertisement Advertisements attached to SMS
Monitoring System Intelligent control on incoming/outgoing SMS Warning definite start on Pardis Monitor and control traffic manually Intelligent routing traffic Monitor Internet and E1 infrastructure definite start
Customer Management • Defining Access Lever for different user • Responsibility for user-defined services • Usefulness of user’s activity • Profit &loss of each user
Administration Report • Report of income base on operator approval • Comparing cost/benefits of each service • Customers detailed report • Customers loyalty, separated by province • Customers interest and loyalty to each service
Supporting Multi- Languages Persian English Arabic Turkish Azeri Hungarian