1 / 8

Department of Commerce Training and Help Resources in FedTraveler

FedTraveler.com Help Resources . Travelers and Alternate Preparers Participants Guide - Lesson 2: Getting Started Support Center

rolf
Download Presentation

Department of Commerce Training and Help Resources in FedTraveler

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

    1. Department of Commerce Training and Help Resources in FedTraveler.com

    2. FedTraveler.com Help Resources Travelers and Alternate Preparers Participants Guide - Lesson 2: Getting Started Support Center – FAQs provide answers to the top 15 questions posed to the FedTraveler.com Help Desk. Printable Job Aids – One-page, step-by-step instructions is provided for FedTraveler.com tasks. Application Help – From the Navigation Bar help is available on every FedTraveler.com page. Page Help – Onscreen help on several FedTraveler.com pages is updated with step-by-step instructions for that particular page. Web-Based Training – Tutorial accessible from the FedTraveler.com Home page

    3. Training Guides Electronic training materials are updated within seven days of major software releases; updates are often made simultaneously. Paper-based training materials are updated within two weeks of new software releases. Training Environments are updated prior to Production environment: Allows easier and more accurate material update Allows simultaneous release and material update

    4. Support Center FAQs

    5. Printable Job Aids

    6. Application Help

    7. Page Help

    8. Web-Based Training Program Tutorial Features background information on FedTraveler.com Provides quick software overview Conceptual ­ no simulations

    9. Summary FedTraveler.com includes Training and Help resources designed with various learning styles in mind. Paper-based learning guides are available for easy reference to FedTraveler.com tasks and processes. Online resources are available on several pages throughout FedTraveler.com. Online resources are tasked-based and provide step-by-step instructions. Online resources have print capability.

More Related