The Most Impressive CEOs Powering the Future of Logistics 2025

4. COVER STORY 08 Bill Drummer

5. C O N T E N T S ARTICLES 18 20 24 28 Behind the Routes Driven by the Chain The Heart Behind the Supply Chain The Unseen Architects of Tomorrow’s Logistics

7. Editorial Note The CEOs Driving the Future of Logistics T he logistics industry is at a defining moment in history. As global trade expands, customer expectations accelerate, and technology reshapes the way goods move across continents, the need for visionary leadership has never been greater. At the heart of this transformation are the CEOs who not only navigate the complexities of supply chains but also redefine what it means to lead in a rapidly evolving industry. CIO Business World is proud to present The Most Impressive CEOs Powering the Future of Logistics – 2025, a curated showcase celebrating the individuals whose vision, resilience, and innovation are shaping the logistics landscape. These leaders are distinguished not only by operational excellence but by their ability to inspire teams, harness technology, and anticipate market shifts before they occur. They are the driving force behind smarter, faster, and more sustainable supply chains that connect businesses and communities across the globe. What makes these CEOs particularly impressive is their holistic approach to leadership. In an industry often measured by metrics and timelines, they have demonstrated that human insight, adaptability, and a commitment to sustainable practices are equally critical. They recognize that logistics is more than moving goods; it is about creating seamless experiences, optimizing complex networks, and empowering the people who make operations possible. From adopting cutting-edge technologies like AI, IoT, and blockchain to implementing eco-conscious initiatives that reduce carbon footprints, these leaders are setting new benchmarks for operational and social responsibility. Equally noteworthy is their ability to show vision beyond immediate business goals. These CEOs are architects of long-term strategies, cultivating cultures of innovation, resilience, and collaboration within their organizations. Their leadership style demonstrates that success in logistics is not only about efficiency but about building a legacy that inspires confidence among partners, employees, and stakeholders alike. Through their foresight and decisiveness, they are turning challenges into opportunities, and disruption into growth. As we highlight their achievements in this special edition, it becomes clear that the future of logistics is inseparable from the leadership that drives it. These CEOs exemplify the qualities that will define the industry in the years to come: strategic thinking, technological fluency, and an unwavering commitment to excellence. They remind us that at the intersection of logistics and leadership lies the power to transform businesses, economies, and lives. CIO Business World celebrates these remarkable individuals for their courage, ingenuity, and relentless pursuit of progress. Their stories are a testament to the evolving role of logistics leadership, one that blends operational mastery with visionary thinking. It is our privilege to shine a spotlight on their accomplishments and to inspire the next generation of leaders to follow in their path. Through this feature, we invite readers to appreciate the dedication, innovation, and insight that define the CEOs powering the future of logistics in 2025 and beyond. They are not just leading companies; they are shaping the very future of how the world moves.

8. COVER STORY Bill Drummer Optimizing Supply Chain Workflows Seamlessly 8 Oct. 2025

9. CEO 9 Oct. 2025

10. reliability aren't just metrics they're the lifeblood of reputation. Shipping 9,998 orders on time means little if the two that go wrong are the ones that tarnish a client's brand. That's why he insists on a culture of excellence, sustainability, and continuous improvement. To Bill, logistics is more than a profession it's a promise. And in a world where broken promises are the terrible thing, he has dedicated his life to making sure his company never becomes part of that story. From Storeroom to Global Stage Bill's journey into logistics began during his college years, when he worked as an assistant to the manager of his campus office supply storeroom. Serving all the administrative offices, that role sparked his passion for ensuring the right product was always in the right place at exactly the right time a daily puzzle he loved solving. I Logistics Group, built his career on ensuring that promises are kept every shipment, every order, every client relationship. That passion carried him into a supervisor position at a New Jersey 3PL, where he cut his teeth in the real world of logistics. Over the years, he took on progressively more responsibility until, in 1994, he partnered with his former manager to open his own 3PL in a 24,000-square-foot warehouse. n this world, there is one terrible thing: promises broken. Whether in life or in business, trust once lost is hard to regain. Bill Drummer, CEO of GPA His journey began on the warehouse floor of a New Jersey 3PL, where he first tasted the gritty reality of logistics. He still recalls receiving his first two containers, staring at 24,000 square feet of empty warehouse space, and asking himself how in the world it would ever be filled. That was the beginning of a career defined not just by moving goods, but by moving with purpose. Bill vividly recalls receiving the first two containers, storing them, and staring at the empty space, wondering how they would ever fill it. Just three years later, the company had grown to 300,000 square feet proof that they were building something special. What distinguishes GPA Logistics Group today is its unique DNA as part of GPA Global, a multinational luxury packaging powerhouse serving leading international Under his leadership, GPA Logistics has grown into a trusted partner that integrates services so clients don't have to juggle multiple vendors. For Bill, accuracy and brands. This heritage provides capabilities far beyond those of traditional 3PLs. Under Bill's leadership, the company has become more than a logistics provider it is a brand guardian. From designing and assembling luxury cosmetics displays to managing large-scale fulfilment for Costco, Sam's Club, and Home Depot, GPA Logistics delivers end-to-end solutions. But excellence in logistics comes with new challenges. As Bill Drummer explains, “We've entered an era where good enough simply doesn't exist.” Today, consumers and retailers expect near-instant fulfilment and virtually perfect accuracy. GPA Logistics can ship 9,998 orders out of 10,000 on time, but in a digital world, the two errors that slip through can dominate social media, threatening both the company's reputation and the brands it serves. This integrated approach means clients work with a single trusted partner instead of juggling multiple vendors. Whether acting as a sophisticated co-packer for luxury brands or a high-volume fulfilment centre for direct-to- consumer operations, GPA Logistics combines versatility with a global network to serve clients ranging from startup entrepreneurs to Fortune 500 companies. This demand for speed and precision has compressed timelines and elevated expectations, requiring operations that function at the speed of instant gratification. To meet this challenge, GPA Logistics has reimagined its approach around zero-defect thinking leveraging quality-driven processes, cutting-edge technology, and empowered teams. In this high-pressure environment, every decision, every system, and every individual must perform at peak efficiency, every single time. Mastering Complexity, Delivering Perfection GPA Logistics Group has built its reputation as a true omnichannel specialist, with a particular strength in apparel logistics. Managing more than 150,000 active SKUs for direct-to-consumer clients has given the company unparalleled expertise in complexity management skills that translate seamlessly across industries. Whether working with fitness equipment, health and beauty, home textiles, or other consumer goods, GPA Logistics applies principles mastered in apparel such as size matrices, seasonal surges, style transitions, and rapid SKU proliferation to tackle virtually any challenge. The Great Democratization of Logistics Technology Bill believes the logistics industry is in the midst of a profound shift the great democratization of logistics technology. For decades, only the industry's largest players could afford to invest millions in advanced software and automation, leaving mid-sized firms like GPA Logistics at a disadvantage. But with the rise of AI and Software-as-a-Service models, the playing field has been levelled. The company's core services span the entire supply chain spectrum: intelligent warehousing, sophisticated co-packing and assembly, B2B distribution, direct-to-consumer fulfilment, and comprehensive returns management. What truly differentiates GPA Logistics, however, is the way these services are integrated. Instead of siloed operations, the firm creates seamless supply chain ecosystems, where packaging, fulfilment, and distribution work in perfect harmony. Today, GPA Logistics has access to the same sophisticated tools as its biggest competitors, while retaining the agility and personalized service of a focused, mid-sized company. Robotics is reaching a tipping point where returns on investment are undeniable, and Hardware-as- a-Service models are making advanced automation attainable without massive upfront costs. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. Sustainability, Leadership, and the Human Side of Logistics For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing This mindset translates into practical, everyday standards, and shipping protocols. RetailerHub ingests all this information and, through a simple chatbot interface, provides instant, step-by-step guidance for the warehouse team. It's the equivalent of having a logistics expert available around the clock, ensuring compliance and precision with every shipment. This combination allows GPA Logistics not only to keep pace with the giants but, in many cases, to move faster implementing and iterating without the bureaucratic drag that slows down larger organizations. For Drummer, technology isn't just transforming what logistics providers can do; it's redefining how quickly and precisely they can execute, pushing the boundaries of what's possible in modern supply chains. Technology should amplify human capability, not replace it. Our AI tools give the team perfect information so they can make perfect decisions, fast. In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. Another game-changer is Returns Desk, which has transformed reverse logistics from a costly burden into a streamlined process. Previously, returns required judgment calls and manual steps that slowed operations and drained profitability. Now, the software guides associate through client- specific standard operating procedures while simultaneously generating accurate invoices. What once was error-prone and inefficient is now fast, consistent, and profitable. How Smart Tools Are Transforming Logistics at GPA For Bill and GPA Logistics Group, the promise of logistics technology isn't theoretical it's already reshaping daily operations in tangible, measurable ways. One breakthrough is RetailerHub, an AI-powered system that has revolutionized the complexity of shipping to multiple retailers. Each major retailer whether Amazon, Target, or a specialty chain has its own intricate routing guides, labeling 10 Oct. 2025 Finally, there's Lully, a tool for pick-path optimization. By analysing SKU profiles and warehouse layouts, Lully creates optimized pick routes that minimize travel time and maximize transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

11. brands. This heritage provides capabilities far beyond those of traditional 3PLs. Under Bill's leadership, the company has become more than a logistics provider it is a brand guardian. From designing and assembling luxury cosmetics displays to managing large-scale fulfilment for Costco, Sam's Club, and Home Depot, GPA Logistics delivers end-to-end solutions. But excellence in logistics comes with new challenges. As Bill Drummer explains, “We've entered an era where good enough simply doesn't exist.” Today, consumers and retailers expect near-instant fulfilment and virtually perfect accuracy. GPA Logistics can ship 9,998 orders out of 10,000 on time, but in a digital world, the two errors that slip through can dominate social media, threatening both the company's reputation and the brands it serves. This integrated approach means clients work with a single trusted partner instead of juggling multiple vendors. Whether acting as a sophisticated co-packer for luxury brands or a high-volume fulfilment centre for direct-to- consumer operations, GPA Logistics combines versatility with a global network to serve clients ranging from startup entrepreneurs to Fortune 500 companies. This demand for speed and precision has compressed timelines and elevated expectations, requiring operations that function at the speed of instant gratification. To meet this challenge, GPA Logistics has reimagined its approach around zero-defect thinking leveraging quality-driven processes, cutting-edge technology, and empowered teams. In this high-pressure environment, every decision, every system, and every individual must perform at peak efficiency, every single time. Mastering Complexity, Delivering Perfection GPA Logistics Group has built its reputation as a true omnichannel specialist, with a particular strength in apparel logistics. Managing more than 150,000 active SKUs for direct-to-consumer clients has given the company unparalleled expertise in complexity management skills that translate seamlessly across industries. Whether working with fitness equipment, health and beauty, home textiles, or other consumer goods, GPA Logistics applies principles mastered in apparel such as size matrices, seasonal surges, style transitions, and rapid SKU proliferation to tackle virtually any challenge. The Great Democratization of Logistics Technology Bill believes the logistics industry is in the midst of a profound shift the great democratization of logistics technology. For decades, only the industry's largest players could afford to invest millions in advanced software and automation, leaving mid-sized firms like GPA Logistics at a disadvantage. But with the rise of AI and Software-as-a-Service models, the playing field has been levelled. The company's core services span the entire supply chain spectrum: intelligent warehousing, sophisticated co-packing and assembly, B2B distribution, direct-to-consumer fulfilment, and comprehensive returns management. What truly differentiates GPA Logistics, however, is the way these services are integrated. Instead of siloed operations, the firm creates seamless supply chain ecosystems, where packaging, fulfilment, and distribution work in perfect harmony. Today, GPA Logistics has access to the same sophisticated tools as its biggest competitors, while retaining the agility and personalized service of a focused, mid-sized company. Robotics is reaching a tipping point where returns on investment are undeniable, and Hardware-as- a-Service models are making advanced automation attainable without massive upfront costs. reliability aren't just metrics they're the lifeblood of reputation. Shipping 9,998 orders on time means little if the two that go wrong are the ones that tarnish a client's brand. That's why he insists on a culture of excellence, sustainability, and continuous improvement. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. To Bill, logistics is more than a profession it's a promise. And in a world where broken promises are the terrible thing, he has dedicated his life to making sure his company never becomes part of that story. Sustainability, Leadership, and the Human Side of Logistics From Storeroom to Global Stage For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. Bill's journey into logistics began during his college years, when he worked as an assistant to the manager of his campus office supply storeroom. Serving all the administrative offices, that role sparked his passion for ensuring the right product was always in the right place at exactly the right time a daily puzzle he loved solving. What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing This mindset translates into practical, everyday I Logistics Group, built his career on ensuring that promises are kept every shipment, every order, every client relationship. That passion carried him into a supervisor position at a New Jersey 3PL, where he cut his teeth in the real world of logistics. Over the years, he took on progressively more responsibility until, in 1994, he partnered with his former manager to open his own 3PL in a 24,000-square-foot warehouse. n this world, there is one terrible thing: promises broken. Whether in life or in business, trust once lost is hard to regain. Bill Drummer, CEO of GPA standards, and shipping protocols. RetailerHub ingests all this information and, through a simple chatbot interface, provides instant, step-by-step guidance for the warehouse team. It's the equivalent of having a logistics expert available around the clock, ensuring compliance and precision with every shipment. This combination allows GPA Logistics not only to keep pace with the giants but, in many cases, to move faster implementing and iterating without the bureaucratic drag that slows down larger organizations. For Drummer, technology isn't just transforming what logistics providers can do; it's redefining how quickly and precisely they can execute, pushing the boundaries of what's possible in modern supply chains. In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. His journey began on the warehouse floor of a New Jersey 3PL, where he first tasted the gritty reality of logistics. He still recalls receiving his first two containers, staring at 24,000 square feet of empty warehouse space, and asking himself how in the world it would ever be filled. That was the beginning of a career defined not just by moving goods, but by moving with purpose. Bill vividly recalls receiving the first two containers, storing them, and staring at the empty space, wondering how they would ever fill it. Just three years later, the company had grown to 300,000 square feet proof that they were building something special. Another game-changer is Returns Desk, which has transformed reverse logistics from a costly burden into a streamlined process. Previously, returns required judgment calls and manual steps that slowed operations and drained profitability. Now, the software guides associate through client- specific standard operating procedures while simultaneously generating accurate invoices. What once was error-prone and inefficient is now fast, consistent, and profitable. How Smart Tools Are Transforming Logistics at GPA For Bill and GPA Logistics Group, the promise of logistics technology isn't theoretical it's already reshaping daily operations in tangible, measurable ways. What distinguishes GPA Logistics Group today is its unique DNA as part of GPA Global, a multinational luxury packaging powerhouse serving leading international Under his leadership, GPA Logistics has grown into a trusted partner that integrates services so clients don't have to juggle multiple vendors. For Bill, accuracy and One breakthrough is RetailerHub, an AI-powered system that has revolutionized the complexity of shipping to multiple retailers. Each major retailer whether Amazon, Target, or a specialty chain has its own intricate routing guides, labeling 11 Oct. 2025 Finally, there's Lully, a tool for pick-path optimization. By analysing SKU profiles and warehouse layouts, Lully creates optimized pick routes that minimize travel time and maximize transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

12. brands. This heritage provides capabilities far beyond those of traditional 3PLs. Under Bill's leadership, the company has become more than a logistics provider it is a brand guardian. From designing and assembling luxury cosmetics displays to managing large-scale fulfilment for Costco, Sam's Club, and Home Depot, GPA Logistics delivers end-to-end solutions. But excellence in logistics comes with new challenges. As Bill Drummer explains, “We've entered an era where good enough simply doesn't exist.” Today, consumers and retailers expect near-instant fulfilment and virtually perfect accuracy. GPA Logistics can ship 9,998 orders out of 10,000 on time, but in a digital world, the two errors that slip through can dominate social media, threatening both the company's reputation and the brands it serves. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. This integrated approach means clients work with a single trusted partner instead of juggling multiple vendors. Whether acting as a sophisticated co-packer for luxury brands or a high-volume fulfilment centre for direct-to- consumer operations, GPA Logistics combines versatility with a global network to serve clients ranging from startup entrepreneurs to Fortune 500 companies. This demand for speed and precision has compressed timelines and elevated expectations, requiring operations that function at the speed of instant gratification. Sustainability, Leadership, and the Human Side of Logistics To meet this challenge, GPA Logistics has reimagined its approach around zero-defect thinking leveraging quality-driven processes, cutting-edge technology, and empowered teams. In this high-pressure environment, every decision, every system, and every individual must perform at peak efficiency, every single time. For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. Mastering Complexity, Delivering Perfection What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing GPA Logistics Group has built its reputation as a true omnichannel specialist, with a particular strength in apparel logistics. Managing more than 150,000 active SKUs for direct-to-consumer clients has given the company unparalleled expertise in complexity management skills that translate seamlessly across industries. Whether working with fitness equipment, health and beauty, home textiles, or other consumer goods, GPA Logistics applies principles mastered in apparel such as size matrices, seasonal surges, style transitions, and rapid SKU proliferation to tackle virtually any challenge. The Great Democratization of Logistics Technology This mindset translates into practical, everyday Bill believes the logistics industry is in the midst of a profound shift the great democratization of logistics technology. For decades, only the industry's largest players could afford to invest millions in advanced software and automation, leaving mid-sized firms like GPA Logistics at a disadvantage. But with the rise of AI and Software-as-a-Service models, the playing field has been levelled. standards, and shipping protocols. RetailerHub ingests all this information and, through a simple chatbot interface, provides instant, step-by-step guidance for the warehouse team. It's the equivalent of having a logistics expert available around the clock, ensuring compliance and precision with every shipment. This combination allows GPA Logistics not only to keep pace with the giants but, in many cases, to move faster implementing and iterating without the bureaucratic drag that slows down larger organizations. For Drummer, technology isn't just transforming what logistics providers can do; it's redefining how quickly and precisely they can execute, pushing the boundaries of what's possible in modern supply chains. In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. The company's core services span the entire supply chain spectrum: intelligent warehousing, sophisticated co-packing and assembly, B2B distribution, direct-to-consumer fulfilment, and comprehensive returns management. What truly differentiates GPA Logistics, however, is the way these services are integrated. Instead of siloed operations, the firm creates seamless supply chain ecosystems, where packaging, fulfilment, and distribution work in perfect harmony. Another game-changer is Returns Desk, which has transformed reverse logistics from a costly burden into a streamlined process. Previously, returns required judgment calls and manual steps that slowed operations and drained profitability. Now, the software guides associate through client- specific standard operating procedures while simultaneously generating accurate invoices. What once was error-prone and inefficient is now fast, consistent, and profitable. Today, GPA Logistics has access to the same sophisticated tools as its biggest competitors, while retaining the agility and personalized service of a focused, mid-sized company. Robotics is reaching a tipping point where returns on investment are undeniable, and Hardware-as- a-Service models are making advanced automation attainable without massive upfront costs. How Smart Tools Are Transforming Logistics at GPA For Bill and GPA Logistics Group, the promise of logistics technology isn't theoretical it's already reshaping daily operations in tangible, measurable ways. One breakthrough is RetailerHub, an AI-powered system that has revolutionized the complexity of shipping to multiple retailers. Each major retailer whether Amazon, Target, or a specialty chain has its own intricate routing guides, labeling 12 Oct. 2025 Finally, there's Lully, a tool for pick-path optimization. By analysing SKU profiles and warehouse layouts, Lully creates optimized pick routes that minimize travel time and maximize transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

13. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. Sustainability, Leadership, and the Human Side of Logistics For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing This mindset translates into practical, everyday standards, and shipping protocols. RetailerHub ingests all this information and, through a simple chatbot interface, provides instant, step-by-step guidance for the warehouse team. It's the equivalent of having a logistics expert available around the clock, ensuring compliance and precision with every shipment. This combination allows GPA Logistics not only to keep pace with the giants but, in many cases, to move faster implementing and iterating without the bureaucratic drag that slows down larger organizations. For Drummer, technology isn't just transforming what logistics providers can do; it's redefining how quickly and precisely they can execute, pushing the boundaries of what's possible in modern supply chains. In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. Another game-changer is Returns Desk, which has transformed reverse logistics from a costly burden into a streamlined process. Previously, returns required judgment calls and manual steps that slowed operations and drained profitability. Now, the software guides associate through client- specific standard operating procedures while simultaneously generating accurate invoices. What once was error-prone and inefficient is now fast, consistent, and profitable. How Smart Tools Are Transforming Logistics at GPA For Bill and GPA Logistics Group, the promise of logistics technology isn't theoretical it's already reshaping daily operations in tangible, measurable ways. One breakthrough is RetailerHub, an AI-powered system that has revolutionized the complexity of shipping to multiple retailers. Each major retailer whether Amazon, Target, or a specialty chain has its own intricate routing guides, labeling 13 Oct. 2025 Finally, there's Lully, a tool for pick-path optimization. By analysing SKU profiles and warehouse layouts, Lully creates optimized pick routes that minimize travel time and maximize transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

14. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. Sustainability, Leadership, and the Human Side of Logistics For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing standards, and shipping protocols. RetailerHub ingests all this information and, through a simple chatbot interface, provides instant, step-by-step guidance for the warehouse team. It's the equivalent of having a logistics expert available around the clock, ensuring compliance and precision with every shipment. This combination allows GPA Logistics not only to keep pace with the giants but, in many cases, to move faster implementing and iterating without the bureaucratic drag that slows down larger organizations. For Drummer, technology isn't just transforming what logistics providers can do; it's redefining how quickly and precisely they can execute, pushing the boundaries of what's possible in modern supply chains. This mindset translates into practical, everyday Another game-changer is Returns Desk, which has transformed reverse logistics from a costly burden into a streamlined process. Previously, returns required judgment calls and manual steps that slowed operations and drained profitability. Now, the software guides associate through client- specific standard operating procedures while simultaneously generating accurate invoices. What once was error-prone and inefficient is now fast, consistent, and profitable. In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. How Smart Tools Are Transforming Logistics at GPA For Bill and GPA Logistics Group, the promise of logistics technology isn't theoretical it's already reshaping daily operations in tangible, measurable ways. One breakthrough is RetailerHub, an AI-powered system that has revolutionized the complexity of shipping to multiple retailers. Each major retailer whether Amazon, Target, or a specialty chain has its own intricate routing guides, labeling Finally, there's Lully, a tool for pick-path optimization. By analysing SKU profiles and warehouse layouts, Lully creates optimized pick routes that minimize travel time and maximize 14 Oct. 2025 transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

15. efficiency. The result is the equivalent of a GPS designed specifically for the warehouse floor. These technologies aren't just innovations for their own sake they're productivity multipliers. By deploying tools like RetailerHub, Returns Desk, and Lully, GPA Logistics has positioned itself to compete not only with mid-sized players but with the largest names in the industry. questions: How can sustainable packaging materials be used without inflating costs? How can automation not only boost productivity but also reduce waste streams? How can transportation be optimized to cut carbon emissions while improving delivery times? As part of GPA Global, a leader in luxury packaging, the logistics team has unique insights into sustainable materials and processes. In many cases, they're not just adopting eco-friendly practices they're pioneering them for clients who want to align their brands with environmental responsibility. Sustainability, Leadership, and the Human Side of Logistics For Bill and GPA Logistics Group, sustainability is not a marketing buzzword it's an operational philosophy. From the beginning, the company has treated sustainability as an iterative, continuous improvement process guided by a simple truth: what's good for the environment is often good for business efficiency. What makes Drummer most proud is that these efforts consistently deliver both environmental and business value. Reducing waste leads to efficiency gains. Using sustainable packaging often lowers material costs. Optimizing This mindset translates into practical, everyday In 3PL, simplicity and consistency are key—well- designed processes empower our team to perform flawlessly, even in high-pressure situations. 15 Oct. 2025 transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier,

16. transportation cuts emissions while improving delivery speed. For GPA Logistics, sustainability isn't a cost centre it's a competitive advantage that strengthens operations while helping clients meet their environmental goals. enhancing human capability rather than replacing human judgment. AI tools provide team members with precise information, enabling them to make informed decisions quickly. With well-designed processes reducing complexity, intuitive technology eliminating guesswork, and empowered people focusing on problem-solving and client service, the team operates efficiently without being hindered by confusing systems. When it comes to leadership, Drummer compares running a logistics company to conducting an orchestra with every musician playing a different instrument, often in different time zones, and an audience expecting flawless performance every time. He views leadership as the art of being a people alchemist: understanding each team member's strengths, weaknesses, aspirations, and circumstances, then creating an environment where they can thrive while serving clients with excellence. Bill describes the profession as both challenging and rewarding. The satisfaction comes when everything works seamlessly when teams execute flawlessly, clients see tangible growth because of the services provided, and complex supply chain puzzles are solved. However, he notes that this is not a typical 9-to-5 industry. Supply chains operate continuously, unaffected by weekends, holidays, or personal convenience, and professionals must navigate global shipping disruptions, last-minute client emergencies, and technology failures at the most inconvenient times. For those who thrive on variety and complexity, the 3PL business offers constant challenges across data analysis, people management, technology implementation, physical operations, and client relationships. Looking to the future, he believes logistics leaders must be comfortable with ambiguity and rapid change. Technology is evolving constantly, customer expectations are shifting continuously, and global events can disrupt supply chains overnight. The ability to make sound decisions with incomplete information while maintaining team confidence is essential. Above all, Drummer emphasizes intellectual curiosity. Logistics, he says, is one of the most fascinating industries in the world because it touches everything from global economics to human psychology to cutting-edge technology. Leaders who stay curious, stay ahead. Rewards of Navigating Complex Supply Chains In a 3PL environment, Bill emphasizes that processes should be as uniform and simple as possible. Recognizing the reality of staff turnover, he ensures that new warehouse associates can quickly step in and become productive without compromising quality. Processes are designed to be intuitive and repeatable; if a workflow requires extensive training or frequent judgment calls, it is redesigned. The objective is to create systems that are easy to master but difficult to execute incorrectly. Technology acts as a force multiplier, 16 Oct. 2025

18. Behind the Routes I business becomes a reflection of themselves, their values, their vision, and the way they choose to show up in the world. Every decision, every strategy, and every innovation is an extension of who they are as leaders and as people. A logistics CEO wakes before sunrise, scanning global dashboards and mapping the day ahead. But beyond operational planning, what drives them is far more personal: a desire to leave a mark, to express their approach to problem-solving, resilience, and leadership through tangible outcomes. In a world dominated by numbers and processes, these CEOs show themselves through creativity, adaptability, and care. role is about empowering others. By investing in people, fostering innovation, and nurturing culture, they express the part of themselves that values growth beyond the self. Their supply chain becomes a stage where leadership, collaboration, and personal values intersect. into a canvas where leadership and personality intersect. They remind us that leadership is not only about results; it's about the courage to show who you are, the wisdom to empower others, and the creativity to turn complex challenges into expressions of character. Interestingly, the way these leaders show themselves also shapes the industry. Other executives, employees, and even competitors observe, adapt, and learn from their approach. A CEO who emphasizes sustainability, human-centered innovation, or cutting-edge technology inspires peers to reconsider what leadership in logistics can look like. In this sense, their identity becomes a template for the future of the field itself. These CEOs demonstrate that in an industry defined by precision, deadlines, and efficiency, the most enduring impact comes not just from operational excellence but from authenticity. The way they show themselves through decisions, innovation, culture, and empathy drives the future of logistics and inspires the people who power it. By showing themselves fully, they reveal the secret ingredient n the intricate world of logistics, success isn't just measured by timely deliveries or efficient supply chains. For CEOs leading these operations, the Innovation is another way these leaders show themselves. Investing in AI-driven route optimization, predictive analytics, or warehouse automation is not just a strategic choice; it reflects curiosity, courage, and a willingness to challenge the status quo. Every innovation carries a piece of the CEO's personality: their optimism, their appetite for risk, and their belief in progress. By making bold decisions, they allow the organization to see who they are and what they value. In the end, the supply chain is more than a mechanism for moving goods; it is a reflection of its leaders. CEOs who are intentional about showing themselves, revealing their values and vision through their work, transform logistics Yet, showing themselves isn't only about bold moves. It's also about consistency, integrity, and the subtle actions that reveal character. Checking in with a frontline worker, celebrating team achievements, or personally resolving a client issue demonstrates dedication, humility, and accountability. Through these small gestures, CEOs communicate who they are without needing to say a word. The supply chain becomes a mirror for their leadership style, a network reflecting their priorities, their patience, and their humanity. Every successful logistics operation tells a story of its leader. When a supply chain runs seamlessly across continents, it's not just technology at work it's the CEO's foresight, planning, and trust in their team. They show themselves in the way they handle disruption: a delayed shipment becomes an opportunity to test innovation, a misrouted package becomes a lesson in adaptability. Through these challenges, they reveal their priorities, their patience, and their approach to risk. The personal dimension of leadership also comes into play during crises. When global disruptions occur, natural disasters, geopolitical tensions, or sudden market shifts, how CEOs respond shows their resilience, problem-solving, and ability to maintain composure under pressure. These moments reveal more than professional skill; they reveal character. Teams watch, learn, and align themselves not only to the company's goals but also to the ethos of the leader. In logistics, where every delay can have far-reaching consequences, the CEO's response embodies a philosophy, demonstrating that the human element is just as crucial as the technical one. Their public persona and how they present themselves to partners, investors, and employees is only one side of the story. Behind closed doors, these leaders show their true selves through mentorship, decision-making, and culture- building. A CEO who encourages open communication and values employee input demonstrates empathy and humility. One who champions sustainability and ethical practices reflects a personal commitment to a larger purpose. In logistics, where efficiency often overshadows individuality, showing oneself authentically can inspire teams and build trust across the organization. Moreover, showing themselves includes balancing personal ambition with collective vision. A CEO may be driven by metrics and milestones, but they also recognize that their 18 Oct. 2025

19. role is about empowering others. By investing in people, fostering innovation, and nurturing culture, they express the part of themselves that values growth beyond the self. Their supply chain becomes a stage where leadership, collaboration, and personal values intersect. into a canvas where leadership and personality intersect. They remind us that leadership is not only about results; it's about the courage to show who you are, the wisdom to empower others, and the creativity to turn complex challenges into expressions of character. Interestingly, the way these leaders show themselves also shapes the industry. Other executives, employees, and even competitors observe, adapt, and learn from their approach. A CEO who emphasizes sustainability, human-centered innovation, or cutting-edge technology inspires peers to reconsider what leadership in logistics can look like. In this sense, their identity becomes a template for the future of the field itself. These CEOs demonstrate that in an industry defined by precision, deadlines, and efficiency, the most enduring impact comes not just from operational excellence but from authenticity. The way they show themselves through decisions, innovation, culture, and empathy drives the future of logistics and inspires the people who power it. By showing themselves fully, they reveal the secret ingredient In the end, the supply chain is more than a mechanism for moving goods; it is a reflection of its leaders. CEOs who are intentional about showing themselves, revealing their values and vision through their work, transform logistics 19 Oct. 2025

20. Driven by the Chain I more than a business function; it's a passion, a challenge, and a canvas for innovation. These leaders are not just managing processes; they are orchestrating intricate networks of people, technology, and resources, driven by an almost personal devotion to efficiency and excellence. movement, the precision of timing, and the satisfaction of seeing complex systems operate seamlessly. The supply chain becomes a living, breathing entity they care for, nurture, and constantly improve. love for the supply chain drives innovation, inspires teams, and ensures that goods move across the globe with increasing efficiency, reliability, and purpose. For these CEOs, the supply chain is not just a career, it's a calling, a passion, and a testament to the power of dedication, curiosity, and strategic vision. In boardrooms and warehouses alike, this love manifests in action: investment in cutting-edge tools, mentoring future logistics leaders, and championing a culture of collaboration and innovation. CEOs demonstrate that leadership is not only about commanding operations but about being intimately connected to the very processes that define their business. n the fast-paced world of logistics, the heartbeat of every organization is its supply chain. For CEOs steering these complex operations, the supply chain is challenging routes, warehouse teams managing thousands of packages, and planners coordinating millions of data points all inspire these leaders. Their love for the supply chain extends to nurturing and empowering their workforce, understanding that a well-supported team is as vital as any software or hardware. Leadership, in their eyes, is as much about cultivating talent and trust as it is about managing cargo flows. Through this deep connection, logistics becomes more than business; it becomes a story of commitment, ingenuity, and the quiet but profound joy of mastering one of the most complex networks in the modern world. These CEOs show that loving what you do, understanding its intricacies, and constantly striving for excellence is the true engine powering the future of logistics. Ultimately, the future of logistics is being shaped by leaders who see beyond shipments and deliveries. Their Imagine a CEO waking up before sunrise, scanning global dashboards and shipment data while sipping coffee. For many, this would be stressful, even overwhelming. But for these leaders, it's exhilarating. Each delayed container, each disrupted route, each inventory bottleneck presents an opportunity to innovate, streamline, and improve. Their love for the supply chain stems from a deep appreciation for its complexity and its central role in keeping the world connected. Sustainability has become another dimension of this passion. Modern supply chain leaders are acutely aware of the environmental and social impact of their decisions. They invest in green logistics, from electric delivery vehicles to eco-friendly packaging and optimized transportation networks that reduce carbon footprints. Their dedication is rooted in the belief that a supply chain can be both efficient and responsible. Loving the supply chain means caring for the communities it touches and the planet it relies on. This passion manifests in every decision they make. They see logistics not as a series of mundane tasks, but as a living system where every node and link matters. From raw material procurement in distant corners of the globe to final-mile delivery in local neighborhoods, these CEOs understand that supply chains are lifelines for businesses and communities alike. They take pride in solving problems that most people wouldn't even notice optimizing warehouse layouts, reducing fuel consumption, or implementing predictive analytics to anticipate disruptions before they occur. The love for logistics also fuels a culture of continuous improvement. CEOs in this space embrace challenges as opportunities to refine processes and explore innovative strategies. Whether it's implementing real-time tracking systems, designing smarter warehouses, or collaborating with global partners for seamless operations, these leaders thrive on making their supply chains more resilient, agile, and responsive. Their passion transforms obstacles into milestones, setbacks into lessons, and complexity into elegance. Technology plays a key role in this love affair. CEOs in logistics are at the forefront of adopting innovations like AI-powered route optimization, IoT-enabled tracking, and blockchain for transparency. They delight in seeing data transform into actionable insights that make operations faster, smarter, and more reliable. For them, technology is not just a tool; it's a partner in their pursuit of excellence. Watching shipments move seamlessly across continents, guided by intelligent systems, brings a satisfaction akin to a craftsman admiring a perfectly finished work. Moreover, this affection for the supply chain is inherently visionary. These CEOs anticipate trends, foresee disruptions, and prepare their organizations for the future. They understand that supply chains are not static; they evolve with technology, customer demands, and market dynamics. By approaching logistics with love and curiosity, they can transform what might appear as logistical headaches into strategic advantages, positioning their companies at the forefront of the industry. Interestingly, this deep engagement fosters a sense of fulfillment that goes beyond business metrics. While profits, efficiency, and market share are important, these leaders derive joy from the artistry of logistics, the harmony of Yet, it's not only technology or efficiency that drives them. These CEOs have a genuine respect for the people who make the supply chain function. Drivers navigating 20 Oct. 2025

21. movement, the precision of timing, and the satisfaction of seeing complex systems operate seamlessly. The supply chain becomes a living, breathing entity they care for, nurture, and constantly improve. love for the supply chain drives innovation, inspires teams, and ensures that goods move across the globe with increasing efficiency, reliability, and purpose. For these CEOs, the supply chain is not just a career, it's a calling, a passion, and a testament to the power of dedication, curiosity, and strategic vision. In boardrooms and warehouses alike, this love manifests in action: investment in cutting-edge tools, mentoring future logistics leaders, and championing a culture of collaboration and innovation. CEOs demonstrate that leadership is not only about commanding operations but about being intimately connected to the very processes that define their business. Through this deep connection, logistics becomes more than business; it becomes a story of commitment, ingenuity, and the quiet but profound joy of mastering one of the most complex networks in the modern world. These CEOs show that loving what you do, understanding its intricacies, and constantly striving for excellence is the true engine powering the future of logistics. Ultimately, the future of logistics is being shaped by leaders who see beyond shipments and deliveries. Their 21 Oct. 2025

24. can leave even the most successful individuals feeling depleted, doubting their worth beyond professional achievements. workshops, and engage in mentorship programs, not merely to enhance their company's logistics operations but to expand their understanding of themselves. They experiment with journaling, meditation, or even therapy. Each reflective practice reminds them that self-love is dynamic; it requires effort, curiosity, and openness. The Heart Behind the Supply Chain I movement of goods across continents, ensuring packages, raw materials, and critical supplies reach their destinations on time. Yet, despite their immense responsibilities and constant pressure to outperform, many of these leaders struggle with a more personal challenge: loving themselves. This is where the connection between leading logistics and loving oneself becomes surprising yet profound. Just as supply chains require balance, transparency, and resilience, so do our inner lives. CEOs who thrive not only manage external systems but also nurture internal systems for their emotional, mental, and spiritual well-being. They recognize that true leadership begins with self-awareness, acceptance, and care. Interestingly, the qualities that make a successful logistics leader foresight, adaptability, and problem-solving also serve the journey toward self-love. When confronted with setbacks, whether in supply chains or life, these CEOs remind themselves that imperfection is natural. They plan alternative routes, pivot strategies, and recover from failures, treating themselves with the same strategic patience they apply to business challenges. In essence, they learn to extend to themselves the empathy they readily offer others. n a world driven by speed, precision, and efficiency, the logistics sector often appears as a relentless machine. Behind the scenes, CEOs orchestrate the Consider a CEO who begins her day before dawn, checking global shipments and coordinating with teams across multiple time zones. Meetings stack up like cargo containers in a port, and each decision carries weighty consequences. At first glance, her life seems perfectly orchestrated. But beneath the surface, the demands of leadership often erode self-compassion. The long hours, endless expectations, and the constant push for innovation One approach these leaders adopt is mindful reflection. Before diving into the whirlwind of operations, some take a moment to pause, acknowledging their own efforts and limitations. They celebrate small victories: a shipment delivered ahead of schedule, a team member empowered to make decisions, or a process improved through innovation. By recognizing accomplishments, they reinforce a sense of worth that is independent of external validation. In logistics, as in life, even minor optimizations can have massive ripple effects, and acknowledging these moments helps cultivate self-love. Leadership in logistics teaches one invaluable lesson: the external journey mirrors the internal one. Just as a company thrives when processes are aligned and employees supported, individuals flourish when their minds, bodies, and hearts are nurtured. The act of loving oneself does not diminish ambition it enhances it. CEOs discover that when they honor their own needs, they bring energy, creativity, and vision to their teams, driving innovation in ways previously unimaginable. Another powerful practice is setting boundaries, something rare in a culture that glorifies burnout. CEOs who genuinely value themselves understand that saying no is not weakness; it is protection of energy, focus, and sanity. They delegate thoughtfully, trusting their teams, and resist the urge to micromanage every detail. By doing so, they create space for creativity, innovation, and personal rejuvenation. In turn, this strengthens the entire organization, proving that self-care is not indulgent but strategic. In boardrooms, amidst shipment forecasts and strategic projections, these leaders quietly practice self-compassion. They meditate in the early morning, reflect during long flights, or simply pause to breathe before an important call. Each act of self-love strengthens their resilience, allowing them to lead with empathy, clarity, and confidence. Gratitude is another tool in their self-love arsenal. They pause to appreciate the interconnectedness of their world: the truck driver navigating treacherous roads, the warehouse worker ensuring inventory accuracy, the software engineer maintaining real-time visibility. By acknowledging the efforts of others, they often find themselves feeling more grounded and compassionate toward themselves. They understand that mistakes, delays, or missteps are part of a broader system not personal failures and this mindset fosters resilience and self- kindness. Ultimately, the future of logistics is intertwined with the inner journey of those who lead it. CEOs who prioritize their own well-being set a precedent for a more humane, balanced, and effective workplace. They teach that success is not solely measured by profit margins or delivery speeds, but also by the ability to love oneself, to nurture curiosity, and to cultivate a life of meaning beyond the hustle. In the end, the leaders who truly power the future of logistics are those who have learned to navigate not only global supply chains but also the delicate, often overlooked terrain of their own hearts. They show us that self-love is not a luxury; it is the foundation of sustainable leadership, innovation, and a life fully lived. These CEOs also embrace learning not only professional skills but also personal growth. They read widely, attend 24 Oct. 2025

25. can leave even the most successful individuals feeling depleted, doubting their worth beyond professional achievements. workshops, and engage in mentorship programs, not merely to enhance their company's logistics operations but to expand their understanding of themselves. They experiment with journaling, meditation, or even therapy. Each reflective practice reminds them that self-love is dynamic; it requires effort, curiosity, and openness. This is where the connection between leading logistics and loving oneself becomes surprising yet profound. Just as supply chains require balance, transparency, and resilience, so do our inner lives. CEOs who thrive not only manage external systems but also nurture internal systems for their emotional, mental, and spiritual well-being. They recognize that true leadership begins with self-awareness, acceptance, and care. Interestingly, the qualities that make a successful logistics leader foresight, adaptability, and problem-solving also serve the journey toward self-love. When confronted with setbacks, whether in supply chains or life, these CEOs remind themselves that imperfection is natural. They plan alternative routes, pivot strategies, and recover from failures, treating themselves with the same strategic patience they apply to business challenges. In essence, they learn to extend to themselves the empathy they readily offer others. One approach these leaders adopt is mindful reflection. Before diving into the whirlwind of operations, some take a moment to pause, acknowledging their own efforts and limitations. They celebrate small victories: a shipment delivered ahead of schedule, a team member empowered to make decisions, or a process improved through innovation. By recognizing accomplishments, they reinforce a sense of worth that is independent of external validation. In logistics, as in life, even minor optimizations can have massive ripple effects, and acknowledging these moments helps cultivate self-love. Leadership in logistics teaches one invaluable lesson: the external journey mirrors the internal one. Just as a company thrives when processes are aligned and employees supported, individuals flourish when their minds, bodies, and hearts are nurtured. The act of loving oneself does not diminish ambition it enhances it. CEOs discover that when they honor their own needs, they bring energy, creativity, and vision to their teams, driving innovation in ways previously unimaginable. Another powerful practice is setting boundaries, something rare in a culture that glorifies burnout. CEOs who genuinely value themselves understand that saying no is not weakness; it is protection of energy, focus, and sanity. They delegate thoughtfully, trusting their teams, and resist the urge to micromanage every detail. By doing so, they create space for creativity, innovation, and personal rejuvenation. In turn, this strengthens the entire organization, proving that self-care is not indulgent but strategic. In boardrooms, amidst shipment forecasts and strategic projections, these leaders quietly practice self-compassion. They meditate in the early morning, reflect during long flights, or simply pause to breathe before an important call. Each act of self-love strengthens their resilience, allowing them to lead with empathy, clarity, and confidence. Gratitude is another tool in their self-love arsenal. They pause to appreciate the interconnectedness of their world: the truck driver navigating treacherous roads, the warehouse worker ensuring inventory accuracy, the software engineer maintaining real-time visibility. By acknowledging the efforts of others, they often find themselves feeling more grounded and compassionate toward themselves. They understand that mistakes, delays, or missteps are part of a broader system not personal failures and this mindset fosters resilience and self- kindness. Ultimately, the future of logistics is intertwined with the inner journey of those who lead it. CEOs who prioritize their own well-being set a precedent for a more humane, balanced, and effective workplace. They teach that success is not solely measured by profit margins or delivery speeds, but also by the ability to love oneself, to nurture curiosity, and to cultivate a life of meaning beyond the hustle. In the end, the leaders who truly power the future of logistics are those who have learned to navigate not only global supply chains but also the delicate, often overlooked terrain of their own hearts. They show us that self-love is not a luxury; it is the foundation of sustainable leadership, innovation, and a life fully lived. These CEOs also embrace learning not only professional skills but also personal growth. They read widely, attend 25 Oct. 2025

28. The Unseen Architects of Tomorrow's Logistics T trade. They had gathered to discuss “next-generation supply chain efficiency,” but none of them realized that by the end of the day, they would unknowingly be shaping the future of global movement itself. The Power of Uncertainty in time because someone planned for a backup route days earlier. Ironically, what drove this revolution wasn't perfect knowledge, it was the admission of not knowing. The CEOs driving this new era have learned that their role is not to predict the future but to prepare for it, one decision at a time. These CEOs didn't have all the answers. They didn't know how fast technology would evolve, or how regulation would reshape global trade. They didn't know what new crises might come, pandemics, conflicts, climate shocks. And as global commerce grows more complex, one truth remains constant: the leaders shaping the future of logistics are already doing it even when they don't know they are. The Turning Point he room was quiet, the kind of quiet that comes before change. A handful of logistics CEOs sat around a long table, overlooking a city pulsing with But they did know this: the future of logistics wouldn't be built on control, but on connection. In the months that followed, small but powerful changes began to ripple through their organizations. They began to value transparency over hierarchy, collaboration over secrecy, foresight over reaction. They started to see logistics not as a cost center, but as the backbone of modern civilization, the system that decides whether people, products, and ideas can truly move freely. One leader pushed for smarter coordination between hospitals and air carriers not to speed up delivery, but to protect the payload's condition. Another introduced AI- driven alerts that predicted customs delays before they happened. Someone else proposed a “viability window calculator” that modeled how long sensitive materials could remain stable in transit. The Moment of Realization It began with a simple question. “Do we actually know where our shipments are right now? Silence followed. These were leaders of sprawling global networks, fleets of trucks, air cargo routes, warehouses humming with automation. Their screens glowed with dashboards, graphs, and predictive analytics. Yet the question lingered because, deep down, they knew the truth: for all the data, the system wasn't fully visible. There were still blind spots where time, distance, and uncertainty collided. Leading Without Realizing It Years later, observers would look back and call it a transformation. But to the CEOs living through it, it never felt like a grand revolution. It was a series of practical choices one system update, one partnership, one hard lesson at a time. They didn't call it innovation. They called it a necessity. And yet, through that necessity, they were quietly redefining what logistics leadership looked like. he Invisible Transformation They weren't chasing headlines. They were solving problems that nobody else wanted to touch. They were the quiet architects of a logistics future that balanced speed with ethics, and technology with empathy. Outside their offices, the transformation was already visible autonomous vehicles on tarmacs, temperature-controlled smart containers, and predictive routing platforms connecting manufacturers with clinical sites. But inside the minds of these CEOs, a deeper evolution was happening. And in that moment, a new awareness began to form. Logistics wasn't just about visibility anymore; it was about viability, the ability to move something across the world before it lost value, potency, or purpose. They didn't know they were leading a global shift but they were. From Moving Goods to Moving Meaning They were starting to ask new questions: The New Definition of Success Once, logistics meant the efficient transport of boxes and pallets. Now, it meant ensuring that what's inside vaccines, personalized therapies, and life-saving equipment arrived in usable condition, at the right place, in the right hour. ●What if our logistics data could prevent product loss instead of just reporting it? Today, logistics leadership looks different. Success is not measured only in how fast a package arrives, but in how intelligently the system adapts when something goes wrong. ●What if collaboration replaced competition when the shipment involves human health? The new generation of CEOs was beginning to sense this shift. The conversation turned from miles and margins to mission. If a therapy collected in one city lost its integrity before reaching another, was that really a logistics failure or a human one? It's measured in the carbon footprint reduced, the therapies that reach patients intact, the emergency supplies that arrive ●What if sustainability wasn't an add-on, but a built-in expectation? Each question led to small shifts, new partnerships, shared corridors, digital twins of real-world routes. The system began to anticipate problems before they occurred. Flights were booked with backup options. Couriers coordinated across time zones in real time. A new language emerged, one that spoke less of freight, and more of resilience. The world had become more connected, but also more fragile. The leaders in that room started realizing that they were not simply moving materials. They were moving trust, safety, and sometimes, life itself. 28 Oct. 2025

29. The Power of Uncertainty in time because someone planned for a backup route days earlier. Ironically, what drove this revolution wasn't perfect knowledge, it was the admission of not knowing. The CEOs driving this new era have learned that their role is not to predict the future but to prepare for it, one decision at a time. These CEOs didn't have all the answers. They didn't know how fast technology would evolve, or how regulation would reshape global trade. They didn't know what new crises might come, pandemics, conflicts, climate shocks. And as global commerce grows more complex, one truth remains constant: the leaders shaping the future of logistics are already doing it even when they don't know they are. But they did know this: the future of logistics wouldn't be built on control, but on connection. They began to value transparency over hierarchy, collaboration over secrecy, foresight over reaction. They started to see logistics not as a cost center, but as the backbone of modern civilization, the system that decides whether people, products, and ideas can truly move freely. Leading Without Realizing It Years later, observers would look back and call it a transformation. But to the CEOs living through it, it never felt like a grand revolution. It was a series of practical choices one system update, one partnership, one hard lesson at a time. They weren't chasing headlines. They were solving problems that nobody else wanted to touch. They were the quiet architects of a logistics future that balanced speed with ethics, and technology with empathy. They didn't know they were leading a global shift but they were. The New Definition of Success Today, logistics leadership looks different. Success is not measured only in how fast a package arrives, but in how intelligently the system adapts when something goes wrong. It's measured in the carbon footprint reduced, the therapies that reach patients intact, the emergency supplies that arrive 29 Oct. 2025