The 10 Most Experts Security Leaders Creating Global Impact, 2024

1. Issue: 29 | 2024 IN FOCUS Leading the Charge IN FOCUS The 10 Most Navigating the Evolving Landscape Experts Security Leaders Creating Global Impact, 2024 Dwayne Natwick Pioneering the Future of Cybersecurity with Captain Hyperscaler, LLC www.ciobusinessworld.com

5. Editor in chief Robert Patrick Contents Managing Editor : Smith Collins Design Visualizer : Jack Thomas Arts & Design Director : Adam Jones Associate Designer : Erick Williams Sales Senior Sales Manager : Scott M Marketing Manager : Andrew T Sales Executive : Mark Davis Technical Victor Anderson SME- SMO Research Analyst : Henry Martinez SEO Executive : Daniel Lee Circulation Manager Alexander Nelson Follow us : www.ciobusinessworld.com

6. Editorial Note The Architects of Trust I n the digital Wild West, where data flows freely and threats lurk in the shadows, security leaders face a unique challenge: building fortresses against unseen enemies. They are the architects of trust, crafting something extraordinary – impenetrable defenses – from seemingly nothing. These leaders aren't content with simply reacting to breaches. They understand the power of a proactive approach. They weave security into the very fabric of a company, embedding it from the design phase of every product and process. Gone are the days of reactive patching; these visionaries are building a culture of security awareness, empowering employees to become active participants in defense strategies.

7. Cybersecurity threats transcend borders. These leaders recognize this, fostering a global network of information sharing. Imagine a world where nations and organizations work together as a united front against cyberattacks. These architects of trust are breaking down silos, fostering collaboration between financial institutions, healthcare providers, and tech giants. They understand that the strength of the defense lies in the unity of its defenders. Cybercriminals are constantly evolving their tactics, but these leaders are always a step ahead. Their teams of cyber threat intelligence specialists meticulously analyze attack patterns, anticipating the next move. They are constantly on the lookout for new threats, investing in cutting-edge technologies like AI-powered threat detection. By predicting the future, these leaders can neutralize threats before they even have a chance to cause damage. The cybersecurity workforce is facing a critical skills gap, but these leaders are looking towards the future. They recognize the importance of fostering the next generation of defenders. They champion educational initiatives, encouraging women and minorities to enter the field and bridge the cybersecurity skills gap. These leaders understand that a diverse workforce brings diverse perspectives, strengthening the overall defense posture. These leaders are more than just security professionals; they are shaping the future of information security. They champion groundbreaking research in areas like intrusion detection and vulnerability assessments, constantly pushing the boundaries of defense. They actively collaborate with universities and research institutions, fostering a culture of continuous improvement within the cybersecurity landscape. Building something extraordinary from thin air requires not just technical expertise, but also vision, foresight, and a spirit of collaboration. These leaders are the architects of trust, weaving a future where businesses can operate with confidence, patients' data remains safe, and critical infrastructure is protected. They are not simply defenders, but trailblazers, crafting a digital world where innovation and security go hand in hand. Through their unwavering dedication, these leaders are building a future where trust thrives in the digital age.

10. CONTENTS COVER STORY 12 Dwayne Natwick ARTICLE 20 Leading the Charge 38 Navigating the Evolving Landscape

11. CXO 26 AI How engaging with schools is key to the future talent pipeline 34 Articial Intelligence or Human Intelligence? 46 Top Digital Technologies Shaping Retail in 2024 Business Profile 30 Bernard Wanyama 22 42 Josean Siqueira Santos Alexandre Horvath

12. C O V E R S T O R Y Dwayne Natwick Pioneering the Future of Cybersecurity with Captain Hyperscaler, LLC 12

13. 13 www.ciobusinessworld.com

14. Captain Hyperscaler, LLC™: Mission, Vision, and Values A Commitment to High-Quality Training college breaks. This period was instrumental in shaping his work ethic and technical skills. Transition to Management and Leadership Roles Captain Hyperscaler was established with a clear mission: to deliver a white-glove, high-touch training experience. Dwayne's extensive experience in the training industry has shown him that many courses are overly focused on certification content, neglecting the practical, transitive value that benefits organizations. Captain Hyperscaler seeks to fill this gap by providing training that prepares students for certification exams while also equipping them with practical skills that enhance their organizational contributions. After earning an undergraduate degree in Business Management, Dwayne worked full-time for his father, installing computer and telephone cabling. His career took a significant turn in 1995 when he entered the management training program for a network and telecom distribution company. This role relocated him from Maryland to Michigan, where he was tasked with opening a new location. Starting as the Assistant Manager, Dwayne quickly rose to the position of Manager, overseeing the hiring and development of staff. Building a Risk-Aware Culture Despite his evident leadership abilities, Dwayne found himself often playing the role of a de facto supervisor without the official title. This pattern continued for years as he held various roles within different teams. Although recognized as a senior member and mentor, formal leadership positions seemed elusive. One of the core objectives of Captain Hyperscaler is to foster a risk-aware culture within organizations. Dwayne believes that cybersecurity training should not only focus on technical skills but also on building awareness and understanding of security risks across all levels of an organization. This holistic approach aims to create a culture where security is a shared responsibility. Breaking Through to Leadership Inclusivity and Ownership The turning point came when Dwayne joined a Microsoft training provider. Here, he worked closely with the CEO as the Training Architect Lead, managing a team of technical trainers and customer support managers. Under his guidance, the team delivered high-quality training to clients, showcasing his leadership and strategic capabilities. This role solidified his path towards leadership in the technology and cybersecurity training sectors. Captain Hyperscaler's values are deeply rooted in inclusivity and a sense of ownership. Dwayne emphasizes that everyone within the organization, from trainers to client directors to students, should feel a sense of belonging and ownership in the company's success. This inclusive culture is designed to motivate and inspire, ensuring that every team member is committed to the company's mission and vision. Dwayne's next significant role was with a global systems integrator's managed security service provider team, where he served as the Global Cloud Security Lead. His expertise and strategic vision were critical in shaping the company's cloud security initiatives. The Importance of Attitude and Passion Dwayne's approach to building and managing teams is centered on attitude and passion. He believes that technical skills can be taught, but the right attitude and a genuine belief in the company's mission are crucial. By focusing on these characteristics, he ensures that his team members are not only skilled but also deeply committed to their roles. Founding Captain Hyperscaler, LLC™ In August 2023, Dwayne made a bold move by founding his own company, Captain Hyperscaler, LLC™. This venture was born from his passion for sharing knowledge and his desire to mentor the next generation of technology professionals. Captain Hyperscaler aims to provide high- quality technical and professional training that goes beyond mere certification. The company's mission is to offer courses that not only prepare students for exams but also impart valuable knowledge that can be applied to their organizational needs. Training and Development As a leader in the training industry, Dwayne places a strong emphasis on continuous learning and development. He ensures that his team has access to the resources and training they need to stay ahead of industry trends and 04 www.ciobusinessworld.com developments. This commitment to professional growth is a cornerstone of Captain Hyperscaler's success. recently his youngest son's basketball team. This involvement not only strengthens his family bonds but also provides him with a fulfilling break from professional responsibilities. Creating a Motivating Culture Impact on the Security Industry Educating and Empowering Teams A clear mission and a motivating culture are vital for organizational success. Dwayne has witnessed companies falter due to a lack of direction and an uninspiring culture. At Captain Hyperscaler, he strives to create an environment where employees are motivated by the company's mission and feel valued for their contributions. This culture of motivation and respect is a key driver of the company's achievements. Before founding Captain Hyperscaler, Dwayne made significant contributions to the security industry as the Global Cloud Security Lead for a managed security services division. His role involved educating and empowering global teams to effectively address cloud security needs. By sharing his knowledge and expertise, he enhanced the capabilities of teams worldwide, helping them better serve their clients. D and strategic vision. As the CEO of Captain Hyperscaler, LLC™, Dwayne has built a company that not only focuses on high-quality technical and professional training but also embodies his deep- rooted values of mentorship and innovation. This profile delves into Dwayne's remarkable career, his vision for Captain Hyperscaler, and his thoughts on the future of cybersecurity. wayne Natwick's journey to the pinnacle of the technology and cybersecurity world is a compelling narrative of dedication, passion, Vision for the Future Long-Term Goals for Captain Hyperscaler Thought Leadership and Community Engagement Over the past five years, Dwayne has focused on building his personal brand, which has now evolved into Captain Hyperscaler. His long-term vision for the company includes expanding its services to deliver comprehensive training that encompasses both technical skills and cybersecurity awareness. By fostering a risk-aware culture within organizations, Captain Hyperscaler aims to become a leading provider of holistic cybersecurity training. Dwayne is an active thought leader in the cybersecurity community. He has spoken at major conferences such as AWS re:Inforce and GrrCon, sharing insights on topics like managed security and building a risk-aware culture. His presence on podcasts, user groups, and other platforms further amplifies his impact, making cybersecurity knowledge more accessible to a broader audience. Early Beginnings and First Steps into Technology Expanding Impact and Awareness Contributions to Literature and Media Dwayne envisions Captain Hyperscaler as a catalyst for change in the cybersecurity industry. He aims to work with other cybersecurity leaders to build awareness about cybersecurity threats and ethical use of information. This includes addressing issues like cyberbullying and educating users of all ages about security risks. By doing so, he hopes to create a more secure and informed digital landscape. Dwayne Natwick's foray into the world of technology began almost 40 years ago, at the tender age of 13. His father managed a company that installed phone cables for notable clients such as the US Postal Service in Washington, DC, and NASA on Wallups Island, VA. During school breaks and summers, Dwayne would assist in these installations, gaining hands-on experience that would lay the foundation for his future career. This early exposure to the technical aspects of the industry sparked a passion that would drive him forward. Dwayne has also contributed to the field through on- demand courses and published books on cybersecurity. His status as a Microsoft MVP and AWS Community Builder enables him to leverage social media and his podcast to disseminate valuable information and engage with the community. These contributions have positioned him as a respected voice in the cybersecurity space. Balancing Professional and Personal Life Lessons from Experience Values and Work Culture at Captain Hyperscaler Inclusivity and Ownership Balancing professional commitments with personal life is a challenge that Dwayne has mastered over his 26-year marriage and the raising of three children. He emphasizes the importance of making time for family and ensuring that professional responsibilities do not overshadow personal commitments. This balance is crucial for long-term success and personal well-being. Captain Hyperscaler's values are centered on inclusivity and a sense of ownership. Dwayne believes that every member of the organization should feel valued and invested in the company's success. This inclusive culture fosters collaboration and innovation, driving the company forward. In 1989, Dwayne's father ventured out to start his own company. Dwayne continued to work with him, learning the ropes of the business during high school and Commitment to Quality and Integrity Coaching and Family Time The company's commitment to quality and integrity is reflected in its training programs. By ensuring that courses provide transitive value to organizations, Captain Hyperscaler upholds high standards of excellence. This Dwayne's commitment to family is evident in his involvement in his children's activities. He has coached sports teams for his children over the past 15 years, most 05 06 www.ciobusinessworld.com www.ciobusinessworld.com commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. 14 Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 07 08 www.ciobusinessworld.com www.ciobusinessworld.com

15. developments. This commitment to professional growth is a cornerstone of Captain Hyperscaler's success. recently his youngest son's basketball team. This involvement not only strengthens his family bonds but also provides him with a fulfilling break from professional responsibilities. Creating a Motivating Culture Impact on the Security Industry Educating and Empowering Teams A clear mission and a motivating culture are vital for organizational success. Dwayne has witnessed companies falter due to a lack of direction and an uninspiring culture. At Captain Hyperscaler, he strives to create an environment where employees are motivated by the company's mission and feel valued for their contributions. This culture of motivation and respect is a key driver of the company's achievements. Before founding Captain Hyperscaler, Dwayne made significant contributions to the security industry as the Global Cloud Security Lead for a managed security services division. His role involved educating and empowering global teams to effectively address cloud security needs. By sharing his knowledge and expertise, he enhanced the capabilities of teams worldwide, helping them better serve their clients. Captain Hyperscaler, LLC™: Mission, Vision, and Values A Commitment to High-Quality Training college breaks. This period was instrumental in shaping his work ethic and technical skills. Vision for the Future Long-Term Goals for Captain Hyperscaler Transition to Management and Leadership Roles Thought Leadership and Community Engagement Over the past five years, Dwayne has focused on building his personal brand, which has now evolved into Captain Hyperscaler. His long-term vision for the company includes expanding its services to deliver comprehensive training that encompasses both technical skills and cybersecurity awareness. By fostering a risk-aware culture within organizations, Captain Hyperscaler aims to become a leading provider of holistic cybersecurity training. Captain Hyperscaler was established with a clear mission: to deliver a white-glove, high-touch training experience. Dwayne's extensive experience in the training industry has shown him that many courses are overly focused on certification content, neglecting the practical, transitive value that benefits organizations. Captain Hyperscaler seeks to fill this gap by providing training that prepares students for certification exams while also equipping them with practical skills that enhance their organizational contributions. After earning an undergraduate degree in Business Management, Dwayne worked full-time for his father, installing computer and telephone cabling. His career took a significant turn in 1995 when he entered the management training program for a network and telecom distribution company. This role relocated him from Maryland to Michigan, where he was tasked with opening a new location. Starting as the Assistant Manager, Dwayne quickly rose to the position of Manager, overseeing the hiring and development of staff. Dwayne is an active thought leader in the cybersecurity community. He has spoken at major conferences such as AWS re:Inforce and GrrCon, sharing insights on topics like managed security and building a risk-aware culture. His presence on podcasts, user groups, and other platforms further amplifies his impact, making cybersecurity knowledge more accessible to a broader audience. Expanding Impact and Awareness Contributions to Literature and Media Dwayne envisions Captain Hyperscaler as a catalyst for change in the cybersecurity industry. He aims to work with other cybersecurity leaders to build awareness about cybersecurity threats and ethical use of information. This includes addressing issues like cyberbullying and educating users of all ages about security risks. By doing so, he hopes to create a more secure and informed digital landscape. Building a Risk-Aware Culture Dwayne has also contributed to the field through on- demand courses and published books on cybersecurity. His status as a Microsoft MVP and AWS Community Builder enables him to leverage social media and his podcast to disseminate valuable information and engage with the community. These contributions have positioned him as a respected voice in the cybersecurity space. Despite his evident leadership abilities, Dwayne found himself often playing the role of a de facto supervisor without the official title. This pattern continued for years as he held various roles within different teams. Although recognized as a senior member and mentor, formal leadership positions seemed elusive. One of the core objectives of Captain Hyperscaler is to foster a risk-aware culture within organizations. Dwayne believes that cybersecurity training should not only focus on technical skills but also on building awareness and understanding of security risks across all levels of an organization. This holistic approach aims to create a culture where security is a shared responsibility. Balancing Professional and Personal Life Lessons from Experience Breaking Through to Leadership Values and Work Culture at Captain Hyperscaler Inclusivity and Ownership Inclusivity and Ownership The turning point came when Dwayne joined a Microsoft training provider. Here, he worked closely with the CEO as the Training Architect Lead, managing a team of technical trainers and customer support managers. Under his guidance, the team delivered high-quality training to clients, showcasing his leadership and strategic capabilities. This role solidified his path towards leadership in the technology and cybersecurity training sectors. Balancing professional commitments with personal life is a challenge that Dwayne has mastered over his 26-year marriage and the raising of three children. He emphasizes the importance of making time for family and ensuring that professional responsibilities do not overshadow personal commitments. This balance is crucial for long-term success and personal well-being. Captain Hyperscaler's values are centered on inclusivity and a sense of ownership. Dwayne believes that every member of the organization should feel valued and invested in the company's success. This inclusive culture fosters collaboration and innovation, driving the company forward. Captain Hyperscaler's values are deeply rooted in inclusivity and a sense of ownership. Dwayne emphasizes that everyone within the organization, from trainers to client directors to students, should feel a sense of belonging and ownership in the company's success. This inclusive culture is designed to motivate and inspire, ensuring that every team member is committed to the company's mission and vision. Commitment to Quality and Integrity Coaching and Family Time Dwayne's next significant role was with a global systems integrator's managed security service provider team, where he served as the Global Cloud Security Lead. His expertise and strategic vision were critical in shaping the company's cloud security initiatives. The company's commitment to quality and integrity is reflected in its training programs. By ensuring that courses provide transitive value to organizations, Captain Hyperscaler upholds high standards of excellence. This Dwayne's commitment to family is evident in his involvement in his children's activities. He has coached sports teams for his children over the past 15 years, most The Importance of Attitude and Passion Dwayne's approach to building and managing teams is centered on attitude and passion. He believes that technical skills can be taught, but the right attitude and a genuine belief in the company's mission are crucial. By focusing on these characteristics, he ensures that his team members are not only skilled but also deeply committed to their roles. 05 06 Founding Captain Hyperscaler, LLC™ www.ciobusinessworld.com www.ciobusinessworld.com In August 2023, Dwayne made a bold move by founding his own company, Captain Hyperscaler, LLC™. This venture was born from his passion for sharing knowledge and his desire to mentor the next generation of technology professionals. Captain Hyperscaler aims to provide high- quality technical and professional training that goes beyond mere certification. The company's mission is to offer courses that not only prepare students for exams but also impart valuable knowledge that can be applied to their organizational needs. Training and Development As a leader in the training industry, Dwayne places a strong emphasis on continuous learning and development. He ensures that his team has access to the resources and training they need to stay ahead of industry trends and commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. 15 www.ciobusinessworld.com Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 07 08 www.ciobusinessworld.com www.ciobusinessworld.com

16. developments. This commitment to professional growth is a cornerstone of Captain Hyperscaler's success. recently his youngest son's basketball team. This involvement not only strengthens his family bonds but also provides him with a fulfilling break from professional responsibilities. Creating a Motivating Culture Impact on the Security Industry Educating and Empowering Teams A clear mission and a motivating culture are vital for organizational success. Dwayne has witnessed companies falter due to a lack of direction and an uninspiring culture. At Captain Hyperscaler, he strives to create an environment where employees are motivated by the company's mission and feel valued for their contributions. This culture of motivation and respect is a key driver of the company's achievements. Before founding Captain Hyperscaler, Dwayne made significant contributions to the security industry as the Global Cloud Security Lead for a managed security services division. His role involved educating and empowering global teams to effectively address cloud security needs. By sharing his knowledge and expertise, he enhanced the capabilities of teams worldwide, helping them better serve their clients. Vision for the Future Long-Term Goals for Captain Hyperscaler Thought Leadership and Community Engagement Over the past five years, Dwayne has focused on building his personal brand, which has now evolved into Captain Hyperscaler. His long-term vision for the company includes expanding its services to deliver comprehensive training that encompasses both technical skills and cybersecurity awareness. By fostering a risk-aware culture within organizations, Captain Hyperscaler aims to become a leading provider of holistic cybersecurity training. Dwayne is an active thought leader in the cybersecurity community. He has spoken at major conferences such as AWS re:Inforce and GrrCon, sharing insights on topics like managed security and building a risk-aware culture. His presence on podcasts, user groups, and other platforms further amplifies his impact, making cybersecurity knowledge more accessible to a broader audience. Expanding Impact and Awareness Contributions to Literature and Media Dwayne envisions Captain Hyperscaler as a catalyst for change in the cybersecurity industry. He aims to work with other cybersecurity leaders to build awareness about cybersecurity threats and ethical use of information. This includes addressing issues like cyberbullying and educating users of all ages about security risks. By doing so, he hopes to create a more secure and informed digital landscape. Dwayne has also contributed to the field through on- demand courses and published books on cybersecurity. His status as a Microsoft MVP and AWS Community Builder enables him to leverage social media and his podcast to disseminate valuable information and engage with the community. These contributions have positioned him as a respected voice in the cybersecurity space. Balancing Professional and Personal Life Lessons from Experience Values and Work Culture at Captain Hyperscaler Inclusivity and Ownership Balancing professional commitments with personal life is a challenge that Dwayne has mastered over his 26-year marriage and the raising of three children. He emphasizes the importance of making time for family and ensuring that professional responsibilities do not overshadow personal commitments. This balance is crucial for long-term success and personal well-being. 06 Captain Hyperscaler's values are centered on inclusivity and a sense of ownership. Dwayne believes that every member of the organization should feel valued and invested in the company's success. This inclusive culture fosters collaboration and innovation, driving the company forward. www.ciobusinessworld.com www.ciobusinessworld.com Commitment to Quality and Integrity Coaching and Family Time The company's commitment to quality and integrity is reflected in its training programs. By ensuring that courses provide transitive value to organizations, Captain Hyperscaler upholds high standards of excellence. This Dwayne's commitment to family is evident in his involvement in his children's activities. He has coached sports teams for his children over the past 15 years, most commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. 16 Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 07 08 www.ciobusinessworld.com www.ciobusinessworld.com

17. commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. 17 www.ciobusinessworld.com www.ciobusinessworld.com Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 07 08 www.ciobusinessworld.com www.ciobusinessworld.com

18. commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. 18 Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 08 www.ciobusinessworld.com www.ciobusinessworld.com

19. commitment extends to all aspects of the business, from customer interactions to internal operations. Success in security, AI, cloud, or any other field requires a deep commitment and genuine interest. Entrepreneurs should identify areas of need within their chosen industry and develop a clear mission and value proposition. Advocating for Change in the Security Industry Prioritizing Risk Awareness Building a Motivating Culture Dwayne is a strong advocate for building a risk-aware culture within organizations. He believes that many companies still do not prioritize security adequately, often acting without a thorough understanding of risks. By encouraging organizations to take a step back and reevaluate their security strategies, he hopes to promote more effective and proactive security practices. Creating a motivating and inclusive culture is crucial for long-term success. Dwayne emphasizes the importance of building a culture that others respect and are inspired by. This involves clear communication of the company's mission, fostering a sense of ownership among team members, and ensuring that everyone feels valued and included. Ethical Use of Artificial Intelligence In Summary: The rise of artificial intelligence presents both opportunities and challenges for the security industry. Dwayne emphasizes the need for ethical use of AI and proper training to understand its implications. Captain Hyperscaler is preparing to be at the forefront of this change by incorporating AI-related security training into its programs, ensuring that organizations can navigate the evolving technological landscape responsibly. Dwayne Natwick's journey from a young technician helping his father to the CEO of Captain Hyperscaler, LLC™ is a testament to his dedication, expertise, and visionary leadership. His commitment to high-quality training, building a risk-aware culture, and promoting inclusivity has positioned Captain Hyperscaler as a leader in the cybersecurity training industry. As he continues to mentor others and advocate for better security practices, Dwayne's impact on the industry will undoubtedly grow, shaping the future of cybersecurity for years to come. Preparing for the Future of Security The Impact of Artificial Intelligence Dwayne views the ongoing advancements in artificial intelligence as a technological revolution akin to the industrial revolution of the early 1900s. As companies continue to integrate AI into their operations, the need for robust security measures and ethical guidelines becomes increasingly critical. Captain Hyperscaler is committed to providing the necessary training to help organizations understand and manage these challenges. The expanded growth of artificial intelligence and machine learning has created a need for a new level of understanding around ethical use of information that I have been trying to build additional awareness Building a Risk-Aware Culture A risk-aware culture is essential for navigating the complexities of modern technology. By promoting security awareness from top executives to everyday users, Captain Hyperscaler aims to create an environment where everyone understands and values security. This approach not only mitigates risks but also enhances overall organizational resilience. Advice for Aspiring Entrepreneurs Pursuing Passion Over Trends Dwayne's advice to budding entrepreneurs is to pursue areas they are passionate about rather than following trends. 19 www.ciobusinessworld.com www.ciobusinessworld.com

20. A R T I C L E Leading the Charge C and are taking security awareness to new heights. Here's how these leaders are elevating security awareness within their organizations, propelling them towards a safer digital future: ybersecurity threats are no longer lurking shadows; they're a constant force to be reckoned with. Forward-thinking leaders understand this reality teams, and security professionals. This psychological safety ensures concerns are voiced promptly, leading to faster detection and mitigation of threats. Promoting Accountability for a Secure Future Leaders who champion security hold everyone accountable for it. This doesn't mean punishment; it fosters a culture where everyone embraces their role in protecting company data and assets. Regular security awareness assessments become the launchpad for continuous improvement. Leaders use these insights to refine training programs, update policies, and adapt to the ever-evolving threat landscape. Setting the Course for Security Leaders at the helm don't just talk the talk, they walk the walk. They demonstrate their unwavering commitment to security awareness through their actions. This translates into using robust passwords, steering clear of dubious email links, and reporting any potential security breaches they encounter. By setting a strong example, these leaders empower a culture of vigilance and proactive security across the organization. The Rewards of a Security-Conscious Workforce Leaders who prioritize security awareness unlock a treasure trove of benefits for their organizations: Weaving Security into the Fabric of the Company Security awareness can't be a one-shot training session. Leaders who champion security are weaving its principles into the very fabric of the company culture. This might involve integrating security best practices into onboarding programs, employee handbooks, and codes of conduct. Regular security awareness campaigns, designed to keep employees informed and engaged, become a natural part of the company's rhythm. Reduced Risk of Cyberattacks: A vigilant workforce can identify and report suspicious activity before it escalates into a costly cyberattack. Enhanced Data Protection: Employees who understand the importance of data security handle sensitive information with utmost care. Compliance at New Heights: Strong security awareness programs help organizations soar through industry regulations and data privacy requirements. Increased Employee Trust: Fostering a culture of security awareness demonstrates a commitment to protecting employee data, building trust and loyalty. • • • • Investing in Training that Soars Effective leaders recognize that their employees are the first line of defense in the fight against cyberattacks. To equip them for this crucial role, these leaders invest in impactful and engaging security awareness training. Gone are the days of dry technical jargon. Modern training programs take flight with real-life scenarios and interactive simulations, making learning relevant and memorable. Conclusion Cybersecurity is a dynamic and ever-evolving battleground. However, by prioritizing security awareness and leading by example, organizations can significantly reduce their cyber risk. Effective leaders who set the course for security, invest in impactful training, and foster a culture of accountability create a robust defense mechanism, propelling their organizations towards a secure and prosperous digital future. The journey to security awareness may be ongoing, but with the right leadership, organizations can continue to innovate and grow with confidence, leaving the fear of cyberattacks firmly on the ground. Fostering Communication That Takes Off Leaders understand the importance of creating an environment where employees feel empowered to report suspicious activity or security breaches. Fear of reprisal has no place here. Leaders establish clear reporting channels and foster open communication between employees, IT 20

21. 21 www.ciobusinessworld.com

22. Alexandre Horvath Pioneering Tech Innovation B U S I N E S S P R O F I L E n data protection officer (dpo) that turns visionary ideas into reality. othing is more obsolete than the yesterday's vision of the future. at the forefront of venture building, alexandre horvath is setting the same vision for cryptix ag. he envisions a future where the ventures are not just leaders in their respective domains but also contribute to a global ecosystem of innovation. above all, alexandre is the chief information security officer (ciso) & when everyone understands the bigger picture, the impact of their contributions creates a shared sense of purpose. let's see the way he sees the future at the business. navigating the nexus of business and it in the tapestry of business and it, alexandre's journey emerges as a testament to resilience and mastery. his early years were defined by an unyielding dedication to understanding the ever-shifting landscape of technology, paving the way for a career marked by continuous innovation. the challenges he encountered, rather than deterring him, became the chisel shaping a leader adept at navigating the intricate intersection of business and it. as alexandre ascended into leadership roles, his capacity to harmonize technological advancement with strategic business imperatives became evident. leading teams through transformative initiatives, he demonstrated a remarkable ability to steer the ship through the dynamic waters of the it industry. his current roles as ciso and dpo at cryptix ag underscore not just technical acumen but a profound commitment to fortifying digital landscapes, safeguarding data, and ensuring compliance—a testament to a leader who not only embraces change but defines its course. vision for transformative venture building in the realm of transformative innovation, cryptix ag stands as a beacon, dedicated to cultivating a dynamic ecosystem of ventures poised to reshape industries and define the future of business through innovative technologies like blockchain and the cloud. their mission is succinct—igniting innovation one venture at a time. cryptix ag is committed to identifying, nurturing, and scaling ventures with the potential to revolutionize diverse sectors, offering the necessary resources, expertise, and strategic guidance for these ventures to flourish and drive positive change in the business landscape. from a visionary standpoint, cryptix ag envisions itself as a pioneer at the forefront of venture insights and guidance from alexandre collaboration, when actively promoted and recognized, becomes a driving force. acknowledging both individual and collective achievements reinforces positive behavior and instills pride in the team's accomplishments. providing opportunities for growth, through training and mentorship, ensures team members see a path for advancement, enhancing motivation. empowering individuals with autonomy within their expertise fosters a sense of ownership and accountability. qualities, acknowledging that challenges are opportunities for growth. in this dynamic realm of technology, it navigates change with agility, turning obstacles into pathways for success. for cryptix, these values and work culture are not mere words; they are the guiding principles shaping every project, partnership, and innovation. 22 for the aspiring tech trailblazer, venturing into the dynamic world of technology is a thrilling yet challenging journey. alexandre horvath offers valuable guidance to those dreaming of making a mark in the tech realm. revolution of positive ai changes in cybersecurity passion and purpose are the foundational elements of this journey. identifying a tech niche that aligns with a genuine mission beyond profit sets the stage for success. continuous learning is emphasized as a crucial mindset in the fast- paced tech industry, ensuring that aspiring entrepreneurs stay at the forefront of innovation. predictive threat intelligence emerges as a powerful tool, leveraging ai algorithms to analyze extensive datasets in real-time, predicting potential threats before they manifest. this predictive intelligence not only expedites response times but proactively shields against emerging cyber risks. dynamic threat detection and response, another facet of positive ai changes, introduces mechanisms that adapt in real-time to evolving attack vectors, outpacing the sophistication of cyber threats. this dynamic approach neutralizes potential risks before they can inflict harm, overcoming the limitations of traditional cybersecurity measures. prioritizing work-life balance is not just a perk; it is a necessity for long-term motivation and focus. leading by example, exhibiting the work ethic and attitude expected from the team, is foundational. addressing conflicts promptly and constructively, along with creating a positive workplace culture that celebrates diversity, contributes significantly to overall motivation and team effectiveness. in this ongoing process, leaders must regularly reassess and adjust strategies based on feedback and evolving dynamics, investing in the well-being and growth of their team for sustained success. building a strong network is highlighted as a strategic move. surrounded by mentors, advisors, and fellow entrepreneurs, individuals can tap into valuable insights and foster collaboration. validating the tech idea early on is advised to save time and resources, emphasizing the importance of seeking feedback and conducting thorough market research. unveiling the ethos of cryptix ag ai-driven global threat landscape mapping allows cybersecurity professionals to comprehend, anticipate, and mitigate threats on a global scale. this interconnected approach fosters collective defense strategies, fortifying the cybersecurity community as a united front against cyber adversaries. the significance of user experience is underscored in the tech world, with the advice to design products or services with the end user in mind. an agile development and iteration approach is recommended, promoting flexibility and adaptability in response to user feedback and market trends. at cryptix ag, a pioneering force in the digital landscape, every stride is guided by a set of principles deeply ingrained in the organization's ethos. innovation stands as a beacon, steering the company beyond conventional boundaries. the culture at the company celebrates creativity, urging each team member to contribute groundbreaking ideas, fostering an environment where the pursuit of what's possible is relentless. building, aspiring to set the standard for excellence in creating and growing successful businesses. their future unfolds in a landscape where ventures not only lead in their domains but also contribute to a global ecosystem of innovation, addressing challenges, fostering sustainability, and making a positive societal impact. automated incident response, facilitated by ai, enhances the swiftness and efficiency of threat mitigation. by automating routine tasks, cybersecurity teams can focus on strategic aspects, reducing response times and minimizing the risk of human error. prioritizing cybersecurity from the start is positioned as a trust-building measure that goes beyond legal requirements. building a diverse team is encouraged, recognizing the value of diverse perspectives and skill sets in fostering creativity and resilience. the core values that underpin cryptix ag—collaboration, innovation, and empowerment—serve as the bedrock for their endeavors. through a commitment to collaboration that fuels creativity, an unwavering dedication to innovation, and an empowering ethos, it charts a course where ventures and their teams are supported to turn visionary ideas into tangible reality. collaboration is not merely a strategy but a defining aspect of cryptix ag's identity. the organization thrives on the synergy of diverse minds, emphasizing open communication, mutual respect, and collective problem- solving. trust forms the foundation of internal and external relationships, built on transparency, integrity, and reliability. operating on a global stage, cryptix ag understands the significance of local impact, valuing diversity and unique perspectives. the commitment to excellence is unwavering, setting high standards for the delivery of solutions and services that consistently surpass expectations. the company's work culture emphasizes continuous improvement, viewing each success as a stepping stone to the next milestone. behavioral biometrics for identity verification introduces an additional layer of security through ai analysis of user behavior patterns. this innovative method goes beyond traditional authentication, ensuring only authorized access. continuous learning and adaptation form a cornerstone of positive ai changes in cybersecurity. ai systems, endowed with the ability to learn and adapt, refine defenses against evolving threats, ensuring the effectiveness of cybersecurity measures. understanding the business side is deemed equally crucial, ensuring familiarity with business models, revenue streams, and market strategies for long-term sustainability. persistence through challenges is emphasized, recognizing entrepreneurship as a journey of highs and lows. as alexandre horvath guides aspiring tech entrepreneurs, the message is clear: embrace innovation, stay resilient in the face of challenges, and let passion be the driving force. the world eagerly awaits the tech solutions that individuals like alexandre horvath can bring to life. strategies for building and leading a motivated team crafting a high-performing team requires a strategic approach that goes beyond mere task delegation. successful leaders understand the importance of nurturing a positive and dynamic team culture. one crucial strategy involves inspiring a shared vision—clearly communicating overarching goals and illustrating the impact of individual contributions. this creates a unified sense of purpose. open communication is equally pivotal; fostering an environment where team members feel comfortable expressing ideas promotes trust and collaboration. ethical ai implementation is integral to embracing positive changes in cybersecurity. upholding transparency, fairness, and accountability in ai algorithms builds trust and maintains the highest ethical standards in digital defense. prioritizing balance and well-being, cryptix ag recognizes the fundamental role of a healthy work-life equilibrium in sustained success. adaptability and resilience are cherished

23. Alexandre Horvath Pioneering Tech Innovation n data protection officer (dpo) that turns visionary ideas into reality. othing is more obsolete than the yesterday's vision of the future. at the forefront of venture building, alexandre horvath is setting the same vision for cryptix ag. he envisions a future where the ventures are not just leaders in their respective domains but also contribute to a global ecosystem of innovation. above all, alexandre is the chief information security officer (ciso) & when everyone understands the bigger picture, the impact of their contributions creates a shared sense of purpose. let's see the way he sees the future at the business. navigating the nexus of business and it in the tapestry of business and it, alexandre's journey emerges as a testament to resilience and mastery. his early years were defined by an unyielding dedication to understanding the ever-shifting landscape of technology, paving the way for a career marked by continuous innovation. the challenges he encountered, rather than deterring him, became the chisel shaping a leader adept at navigating the intricate intersection of business and it. as alexandre ascended into leadership roles, his capacity to harmonize technological advancement with strategic business imperatives became evident. leading teams through transformative initiatives, he demonstrated a remarkable ability to steer the ship through the dynamic waters of the it industry. his current roles as ciso and dpo at cryptix ag underscore not just technical acumen but a profound commitment to fortifying digital landscapes, safeguarding data, and ensuring compliance—a testament to a leader who not only embraces change but defines its course. vision for transformative venture building in the realm of transformative innovation, cryptix ag stands as a beacon, dedicated to cultivating a dynamic ecosystem of ventures poised to reshape industries and define the future of business through innovative technologies like blockchain and the cloud. their mission is succinct—igniting innovation one venture at a time. cryptix ag is committed to identifying, nurturing, and scaling ventures with the potential to revolutionize diverse sectors, offering the necessary resources, expertise, and strategic guidance for these ventures to flourish and drive positive change in the business landscape. from a visionary standpoint, cryptix ag envisions itself as a pioneer at the forefront of venture insights and guidance from alexandre collaboration, when actively promoted and recognized, becomes a driving force. acknowledging both individual and collective achievements reinforces positive behavior and instills pride in the team's accomplishments. providing opportunities for growth, through training and mentorship, ensures team members see a path for advancement, enhancing motivation. empowering individuals with autonomy within their expertise fosters a sense of ownership and accountability. qualities, acknowledging that challenges are opportunities for growth. in this dynamic realm of technology, it navigates change with agility, turning obstacles into pathways for success. for cryptix, these values and work culture are not mere words; they are the guiding principles shaping every project, partnership, and innovation. 23 www.ciobusinessworld.com for the aspiring tech trailblazer, venturing into the dynamic world of technology is a thrilling yet challenging journey. alexandre horvath offers valuable guidance to those dreaming of making a mark in the tech realm. revolution of positive ai changes in cybersecurity passion and purpose are the foundational elements of this journey. identifying a tech niche that aligns with a genuine mission beyond profit sets the stage for success. continuous learning is emphasized as a crucial mindset in the fast- paced tech industry, ensuring that aspiring entrepreneurs stay at the forefront of innovation. predictive threat intelligence emerges as a powerful tool, leveraging ai algorithms to analyze extensive datasets in real-time, predicting potential threats before they manifest. this predictive intelligence not only expedites response times but proactively shields against emerging cyber risks. dynamic threat detection and response, another facet of positive ai changes, introduces mechanisms that adapt in real-time to evolving attack vectors, outpacing the sophistication of cyber threats. this dynamic approach neutralizes potential risks before they can inflict harm, overcoming the limitations of traditional cybersecurity measures. prioritizing work-life balance is not just a perk; it is a necessity for long-term motivation and focus. leading by example, exhibiting the work ethic and attitude expected from the team, is foundational. addressing conflicts promptly and constructively, along with creating a positive workplace culture that celebrates diversity, contributes significantly to overall motivation and team effectiveness. in this ongoing process, leaders must regularly reassess and adjust strategies based on feedback and evolving dynamics, investing in the well-being and growth of their team for sustained success. building a strong network is highlighted as a strategic move. surrounded by mentors, advisors, and fellow entrepreneurs, individuals can tap into valuable insights and foster collaboration. validating the tech idea early on is advised to save time and resources, emphasizing the importance of seeking feedback and conducting thorough market research. unveiling the ethos of cryptix ag ai-driven global threat landscape mapping allows cybersecurity professionals to comprehend, anticipate, and mitigate threats on a global scale. this interconnected approach fosters collective defense strategies, fortifying the cybersecurity community as a united front against cyber adversaries. the significance of user experience is underscored in the tech world, with the advice to design products or services with the end user in mind. an agile development and iteration approach is recommended, promoting flexibility and adaptability in response to user feedback and market trends. at cryptix ag, a pioneering force in the digital landscape, every stride is guided by a set of principles deeply ingrained in the organization's ethos. innovation stands as a beacon, steering the company beyond conventional boundaries. the culture at the company celebrates creativity, urging each team member to contribute groundbreaking ideas, fostering an environment where the pursuit of what's possible is relentless. building, aspiring to set the standard for excellence in creating and growing successful businesses. their future unfolds in a landscape where ventures not only lead in their domains but also contribute to a global ecosystem of innovation, addressing challenges, fostering sustainability, and making a positive societal impact. automated incident response, facilitated by ai, enhances the swiftness and efficiency of threat mitigation. by automating routine tasks, cybersecurity teams can focus on strategic aspects, reducing response times and minimizing the risk of human error. prioritizing cybersecurity from the start is positioned as a trust-building measure that goes beyond legal requirements. building a diverse team is encouraged, recognizing the value of diverse perspectives and skill sets in fostering creativity and resilience. the core values that underpin cryptix ag—collaboration, innovation, and empowerment—serve as the bedrock for their endeavors. through a commitment to collaboration that fuels creativity, an unwavering dedication to innovation, and an empowering ethos, it charts a course where ventures and their teams are supported to turn visionary ideas into tangible reality. collaboration is not merely a strategy but a defining aspect of cryptix ag's identity. the organization thrives on the synergy of diverse minds, emphasizing open communication, mutual respect, and collective problem- solving. trust forms the foundation of internal and external relationships, built on transparency, integrity, and reliability. operating on a global stage, cryptix ag understands the significance of local impact, valuing diversity and unique perspectives. the commitment to excellence is unwavering, setting high standards for the delivery of solutions and services that consistently surpass expectations. the company's work culture emphasizes continuous improvement, viewing each success as a stepping stone to the next milestone. behavioral biometrics for identity verification introduces an additional layer of security through ai analysis of user behavior patterns. this innovative method goes beyond traditional authentication, ensuring only authorized access. continuous learning and adaptation form a cornerstone of positive ai changes in cybersecurity. ai systems, endowed with the ability to learn and adapt, refine defenses against evolving threats, ensuring the effectiveness of cybersecurity measures. understanding the business side is deemed equally crucial, ensuring familiarity with business models, revenue streams, and market strategies for long-term sustainability. persistence through challenges is emphasized, recognizing entrepreneurship as a journey of highs and lows. as alexandre horvath guides aspiring tech entrepreneurs, the message is clear: embrace innovation, stay resilient in the face of challenges, and let passion be the driving force. the world eagerly awaits the tech solutions that individuals like alexandre horvath can bring to life. strategies for building and leading a motivated team crafting a high-performing team requires a strategic approach that goes beyond mere task delegation. successful leaders understand the importance of nurturing a positive and dynamic team culture. one crucial strategy involves inspiring a shared vision—clearly communicating overarching goals and illustrating the impact of individual contributions. this creates a unified sense of purpose. open communication is equally pivotal; fostering an environment where team members feel comfortable expressing ideas promotes trust and collaboration. ethical ai implementation is integral to embracing positive changes in cybersecurity. upholding transparency, fairness, and accountability in ai algorithms builds trust and maintains the highest ethical standards in digital defense. prioritizing balance and well-being, cryptix ag recognizes the fundamental role of a healthy work-life equilibrium in sustained success. adaptability and resilience are cherished

24. collaboration, when actively promoted and recognized, becomes a driving force. acknowledging both individual and collective achievements reinforces positive behavior and instills pride in the team's accomplishments. providing opportunities for growth, through training and mentorship, ensures team members see a path for advancement, enhancing motivation. empowering individuals with autonomy within their expertise fosters a sense of ownership and accountability. prioritizing work-life balance is not just a perk; it is a necessity for long-term motivation and focus. leading by example, exhibiting the work ethic and attitude expected from the team, is foundational. addressing conflicts promptly and constructively, along with creating a positive workplace culture that celebrates diversity, contributes significantly to overall motivation and team effectiveness. in this ongoing process, leaders must regularly reassess and adjust strategies based on feedback and evolving dynamics, investing in the well-being and growth of their team for sustained success. unveiling the ethos of cryptix ag at cryptix ag, a pioneering force in the digital landscape, every stride is guided by a set of principles deeply ingrained in the organization's ethos. innovation stands as a beacon, steering the company beyond conventional boundaries. the culture at the company celebrates creativity, urging each team member to contribute groundbreaking ideas, fostering an environment where the pursuit of what's possible is relentless. building, aspiring to set the standard for excellence in creating and growing successful businesses. their future unfolds in a landscape where ventures not only lead in their domains but also contribute to a global ecosystem of innovation, addressing challenges, fostering sustainability, and making a positive societal impact. the core values that underpin cryptix ag—collaboration, innovation, and empowerment—serve as the bedrock for their endeavors. through a commitment to collaboration that fuels creativity, an unwavering dedication to innovation, and an empowering ethos, it charts a course where ventures and their teams are supported to turn visionary ideas into tangible reality. collaboration is not merely a strategy but a defining aspect of cryptix ag's identity. the organization thrives on the synergy of diverse minds, emphasizing open communication, mutual respect, and collective problem- solving. trust forms the foundation of internal and external relationships, built on transparency, integrity, and reliability. operating on a global stage, cryptix ag understands the significance of local impact, valuing diversity and unique perspectives. the commitment to excellence is unwavering, setting high standards for the delivery of solutions and services that consistently surpass expectations. the company's work culture emphasizes continuous improvement, viewing each success as a stepping stone to the next milestone. strategies for building and leading a motivated team crafting a high-performing team requires a strategic approach that goes beyond mere task delegation. successful leaders understand the importance of nurturing a positive and dynamic team culture. one crucial strategy involves inspiring a shared vision—clearly communicating overarching goals and illustrating the impact of individual contributions. this creates a unified sense of purpose. open communication is equally pivotal; fostering an environment where team members feel comfortable expressing ideas promotes trust and collaboration. prioritizing balance and well-being, cryptix ag recognizes the fundamental role of a healthy work-life equilibrium in sustained success. adaptability and resilience are cherished insights and guidance from alexandre qualities, acknowledging that challenges are opportunities for growth. in this dynamic realm of technology, it navigates change with agility, turning obstacles into pathways for success. for cryptix, these values and work culture are not mere words; they are the guiding principles shaping every project, partnership, and innovation. 24 for the aspiring tech trailblazer, venturing into the dynamic world of technology is a thrilling yet challenging journey. alexandre horvath offers valuable guidance to those dreaming of making a mark in the tech realm. revolution of positive ai changes in cybersecurity passion and purpose are the foundational elements of this journey. identifying a tech niche that aligns with a genuine mission beyond profit sets the stage for success. continuous learning is emphasized as a crucial mindset in the fast- paced tech industry, ensuring that aspiring entrepreneurs stay at the forefront of innovation. predictive threat intelligence emerges as a powerful tool, leveraging ai algorithms to analyze extensive datasets in real-time, predicting potential threats before they manifest. this predictive intelligence not only expedites response times but proactively shields against emerging cyber risks. dynamic threat detection and response, another facet of positive ai changes, introduces mechanisms that adapt in real-time to evolving attack vectors, outpacing the sophistication of cyber threats. this dynamic approach neutralizes potential risks before they can inflict harm, overcoming the limitations of traditional cybersecurity measures. building a strong network is highlighted as a strategic move. surrounded by mentors, advisors, and fellow entrepreneurs, individuals can tap into valuable insights and foster collaboration. validating the tech idea early on is advised to save time and resources, emphasizing the importance of seeking feedback and conducting thorough market research. ai-driven global threat landscape mapping allows cybersecurity professionals to comprehend, anticipate, and mitigate threats on a global scale. this interconnected approach fosters collective defense strategies, fortifying the cybersecurity community as a united front against cyber adversaries. the significance of user experience is underscored in the tech world, with the advice to design products or services with the end user in mind. an agile development and iteration approach is recommended, promoting flexibility and adaptability in response to user feedback and market trends. automated incident response, facilitated by ai, enhances the swiftness and efficiency of threat mitigation. by automating routine tasks, cybersecurity teams can focus on strategic aspects, reducing response times and minimizing the risk of human error. prioritizing cybersecurity from the start is positioned as a trust-building measure that goes beyond legal requirements. building a diverse team is encouraged, recognizing the value of diverse perspectives and skill sets in fostering creativity and resilience. behavioral biometrics for identity verification introduces an additional layer of security through ai analysis of user behavior patterns. this innovative method goes beyond traditional authentication, ensuring only authorized access. continuous learning and adaptation form a cornerstone of positive ai changes in cybersecurity. ai systems, endowed with the ability to learn and adapt, refine defenses against evolving threats, ensuring the effectiveness of cybersecurity measures. understanding the business side is deemed equally crucial, ensuring familiarity with business models, revenue streams, and market strategies for long-term sustainability. persistence through challenges is emphasized, recognizing entrepreneurship as a journey of highs and lows. as alexandre horvath guides aspiring tech entrepreneurs, the message is clear: embrace innovation, stay resilient in the face of challenges, and let passion be the driving force. the world eagerly awaits the tech solutions that individuals like alexandre horvath can bring to life. ethical ai implementation is integral to embracing positive changes in cybersecurity. upholding transparency, fairness, and accountability in ai algorithms builds trust and maintains the highest ethical standards in digital defense.

25. insights and guidance from alexandre qualities, acknowledging that challenges are opportunities for growth. in this dynamic realm of technology, it navigates change with agility, turning obstacles into pathways for success. for cryptix, these values and work culture are not mere words; they are the guiding principles shaping every project, partnership, and innovation. for the aspiring tech trailblazer, venturing into the dynamic world of technology is a thrilling yet challenging journey. alexandre horvath offers valuable guidance to those dreaming of making a mark in the tech realm. revolution of positive ai changes in cybersecurity passion and purpose are the foundational elements of this journey. identifying a tech niche that aligns with a genuine mission beyond profit sets the stage for success. continuous learning is emphasized as a crucial mindset in the fast- paced tech industry, ensuring that aspiring entrepreneurs stay at the forefront of innovation. predictive threat intelligence emerges as a powerful tool, leveraging ai algorithms to analyze extensive datasets in real-time, predicting potential threats before they manifest. this predictive intelligence not only expedites response times but proactively shields against emerging cyber risks. dynamic threat detection and response, another facet of positive ai changes, introduces mechanisms that adapt in real-time to evolving attack vectors, outpacing the sophistication of cyber threats. this dynamic approach neutralizes potential risks before they can inflict harm, overcoming the limitations of traditional cybersecurity measures. building a strong network is highlighted as a strategic move. surrounded by mentors, advisors, and fellow entrepreneurs, individuals can tap into valuable insights and foster collaboration. validating the tech idea early on is advised to save time and resources, emphasizing the importance of seeking feedback and conducting thorough market research. ai-driven global threat landscape mapping allows cybersecurity professionals to comprehend, anticipate, and mitigate threats on a global scale. this interconnected approach fosters collective defense strategies, fortifying the cybersecurity community as a united front against cyber adversaries. the significance of user experience is underscored in the tech world, with the advice to design products or services with the end user in mind. an agile development and iteration approach is recommended, promoting flexibility and adaptability in response to user feedback and market trends. automated incident response, facilitated by ai, enhances the swiftness and efficiency of threat mitigation. by automating routine tasks, cybersecurity teams can focus on strategic aspects, reducing response times and minimizing the risk of human error. prioritizing cybersecurity from the start is positioned as a trust-building measure that goes beyond legal requirements. building a diverse team is encouraged, recognizing the value of diverse perspectives and skill sets in fostering creativity and resilience. behavioral biometrics for identity verification introduces an additional layer of security through ai analysis of user behavior patterns. this innovative method goes beyond traditional authentication, ensuring only authorized access. continuous learning and adaptation form a cornerstone of positive ai changes in cybersecurity. ai systems, endowed with the ability to learn and adapt, refine defenses against evolving threats, ensuring the effectiveness of cybersecurity measures. understanding the business side is deemed equally crucial, ensuring familiarity with business models, revenue streams, and market strategies for long-term sustainability. persistence through challenges is emphasized, recognizing entrepreneurship as a journey of highs and lows. as alexandre horvath guides aspiring tech entrepreneurs, the message is clear: embrace innovation, stay resilient in the face of challenges, and let passion be the driving force. the world eagerly awaits the tech solutions that individuals like alexandre horvath can bring to life. ethical ai implementation is integral to embracing positive changes in cybersecurity. upholding transparency, fairness, and accountability in ai algorithms builds trust and maintains the highest ethical standards in digital defense. 25 www.ciobusinessworld.com

26. C X O If more than 25 of your employees register and log at least one activity every 12 months, STEM Learning can create a data sharing agreement which will give you access to a consolidated social impact report for all the volunteering work reported by your employees on the platform. It really is that simple to generate social value impact, build a diverse future talent pipeline, help your early career employees develop key business skills - and ultimately increase both employee retention and productivity. T will be needed in the future, and how do we prepare our businesses for that future? Starting young he letters on all our minds are of course AI and what it means for our businesses and our technology teams. What skills Did you know that children can make career level type decisions as young as five years old? Also, between leaving primary and secondary school children's views on which careers are 'for them' continue to narrow as they are influenced by their families, communities, teachers, and peers. They then narrow again when they pick GCSEs, usually to try and match a very small number of career options. To better represent the world we live in, we need to continue to challenge and diversify the industry. This starts in schools. Join us! employers@stem.org.uk While AI might be busy revolutionising how we work, how we interact, and how we run our lives, there is one critical thing it's not going to change unless we act quickly. Right now, we are experiencing a crisis around skills gaps in digital, tech and tech adjacent roles. All research companies, recruiters, and management consultants tell us that the technology skills gap is only going to widen. Simply, more people need better digital skills and the ability to work confidently with AI as it augments and enhances their roles. Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology. How to make schools engagement part of your talent management programme A crucial but often under-developed component of strategic talent management programmes is the implementation of a volunteering scheme that works with schools to inspire new generations to join the tech workforce in the future. Not only can this create a bigger pool to recruit from, but a well-designed scheme focusing on young people from disadvantaged or under-represented groups can also create a large and diverse pipeline of previously untapped talent. It can also create a double-digit social value return on investment, not to mention engaged, confident and motivated employees. talent pipeline, as well as deliver measurable social value at national and local levels in terms of addressing systemic issues such as social mobility. Your employees can: Ÿ Free access to a digital community of other volunteers supporting each other There's also a compelling need for technology and data teams to be far more diverse than they currently are. The most productive and performant businesses need to have teams that match the demographic of their customers and citizens - not just to be competitive, but also to avoid unintended negative consequences in the AI driven services being created. Despite more than 20 years of targeted interventions by progressive businesses to recruit inclusively, to create supportive environments, encourage early careers, continuous learning and 'squiggly' careers, diversity levels haven't really changed. Ÿ Quickly register and undertake the required 45 minutes of training which includes safeguarding training Ÿ Free access to templated, tried and tested, impactful school activities Sustainable volunteering programmes in schools are easy to implement and manage if an educational partner like STEM Learning is used. You don't need to start from scratch. The free to use STEM Ambassadors platform has a Computing Ambassador scheme which guides and supports individuals and organisations through the volunteering process. Ÿ Get a free DBS check or share their DBS certificate if they already have one Ÿ Free access to a 'marketplace' where teachers ask for volunteers to support them with specific asks (such as careers events or to support a competition), and where volunteers can share their offers to teachers Ÿ Free access to a range of self-paced and remotely delivered training such as planning and delivery an activity, how to talk inclusively, how to engage virtually in an impactful way and many more Partnering with organisations who are trusted advisers to teachers and schools can accelerate impact both on the immediate and long-term Ÿ Free personal social impact score based on the activities logged on the platform 26

27. If more than 25 of your employees register and log at least one activity every 12 months, STEM Learning can create a data sharing agreement which will give you access to a consolidated social impact report for all the volunteering work reported by your employees on the platform. It really is that simple to generate social value impact, build a diverse future talent pipeline, help your early career employees develop key business skills - and ultimately increase both employee retention and productivity. To better represent the world we live in, we need to continue to challenge and diversify the industry. This starts in schools. Join us! employers@stem.org.uk Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology. talent pipeline, as well as deliver measurable social value at national and local levels in terms of addressing systemic issues such as social mobility. Your employees can: Ÿ Free access to a digital community of other volunteers supporting each other Ÿ Quickly register and undertake the required 45 minutes of training which includes safeguarding training Ÿ Free access to templated, tried and tested, impactful school activities Sustainable volunteering programmes in schools are easy to implement and manage if an educational partner like STEM Learning is used. You don't need to start from scratch. The free to use STEM Ambassadors platform has a Computing Ambassador scheme which guides and supports individuals and organisations through the volunteering process. Ÿ Get a free DBS check or share their DBS certificate if they already have one Ÿ Free access to a 'marketplace' where teachers ask for volunteers to support them with specific asks (such as careers events or to support a competition), and where volunteers can share their offers to teachers Ÿ Free access to a range of self-paced and remotely delivered training such as planning and delivery an activity, how to talk inclusively, how to engage virtually in an impactful way and many more Ÿ Free personal social impact score based on the activities logged on the platform 27 www.ciobusinessworld.com

28. If more than 25 of your employees register and log at least one activity every 12 months, STEM Learning can create a data sharing agreement which will give you access to a consolidated social impact report for all the volunteering work reported by your employees on the platform. It really is that simple to generate social value impact, build a diverse future talent pipeline, help your early career employees develop key business skills - and ultimately increase both employee retention and productivity. To better represent the world we live in, we need to continue to challenge and diversify the industry. This starts in schools. Join us! employers@stem.org.uk Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology. talent pipeline, as well as deliver measurable social value at national and local levels in terms of addressing systemic issues such as social mobility. Your employees can: Ÿ Free access to a digital community of other volunteers supporting each other Ÿ Quickly register and undertake the required 45 minutes of training which includes safeguarding training Ÿ Free access to templated, tried and tested, impactful school activities Sustainable volunteering programmes in schools are easy to implement and manage if an educational partner like STEM Learning is used. You don't need to start from scratch. The free to use STEM Ambassadors platform has a Computing Ambassador scheme which guides and supports individuals and organisations through the volunteering process. Ÿ Get a free DBS check or share their DBS certificate if they already have one Ÿ Free access to a 'marketplace' where teachers ask for volunteers to support them with specific asks (such as careers events or to support a competition), and where volunteers can share their offers to teachers Ÿ Free access to a range of self-paced and remotely delivered training such as planning and delivery an activity, how to talk inclusively, how to engage virtually in an impactful way and many more Ÿ Free personal social impact score based on the activities logged on the platform 28

29. If more than 25 of your employees register and log at least one activity every 12 months, STEM Learning can create a data sharing agreement which will give you access to a consolidated social impact report for all the volunteering work reported by your employees on the platform. It really is that simple to generate social value impact, build a diverse future talent pipeline, help your early career employees develop key business skills - and ultimately increase both employee retention and productivity. To better represent the world we live in, we need to continue to challenge and diversify the industry. This starts in schools. Join us! employers@stem.org.uk Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology. Ÿ Free access to a digital community of other volunteers supporting each other Ÿ Free access to templated, tried and tested, impactful school activities Ÿ Free access to a 'marketplace' where teachers ask for volunteers to support them with specific asks (such as careers events or to support a competition), and where volunteers can share their offers to teachers Ÿ Free personal social impact score based on the activities logged on the platform 29 www.ciobusinessworld.com

30. Bernard Wanyama Navigating the Tech Landscape T technology careers for more people. Bernard Wanyama's journey in the dynamic realm of Information Technology leadership reflects a trajectory marked by experience, resilience, and a commitment to technological innovation. echnology offers the best opportunity for people, young and old, who wants to seek a career. Leaders here can contribute to the opening up of access to At a personal level, it was a transition from technical expert to a business leader, something that came with many hard lessons. Three things still stand out for me: Ÿ there is immeasurable value in staying close to your customers with a relationship-based approach Ÿ partners and suppliers make it possible for any organisation to access resources and opportunities Ÿ people: one has to have an eye for good people and work hard to retain them Here's an interview you don't wanna miss: Brief our audience about your journey as a business leader until your current position at Syntech Associates Limited.What challenges have you had to overcome to reach where you are today? The money aspect has always been the hardest to navigate, access to finance, cost of finance as well as being able to afford talent. I started out as an Information Security Officer at Bank of Africa - Uganda in 2006, before joining Barclays Bank the next year in an IT Infrastructure Management role. At Barclays I spent nearly five years as part of the team driving change in the Sub Saharan Africa region. The transformation was around modernizing network infrastructure, data centers, the core banking platform and moving towards a shared services model. Overall, the journey has been both challenging and rewarding. Tell us something more about Syntech Associates Limited. and its mission and vision. We are an IT systems integration firm, offering expertise in cybersecurity, networks, cloud computing and software development to clients in the East and Central Africa market. After those five years, I moved on and started SYNTECH along with partners who were friends from university. We set out to run SYNTECH as a systems integration firm, focused on networks, server systems and a bit of custom software development. Our clientele was largely financial institutions and government entities in Uganda, as well as the other East African countries. We have been in business since 2010 and we represent major tech vendors such as Fortinet, Palo Alto, Cisco, VMware and many others. B U S I N E S S P R O F I L E and what are your future goals for Syntech Associates Limited? Evolution is a question we all have to deal with, at a personal level, as well as at a business level. In the future, we shall transition into serving the entire African continent. We shall deepen our expertise in areas like cybersecurity, IoT and cloud computing. We also plan to diversify our service offering into new areas like training and R&D. What change would you like to bring to the Tech industry if given a chance? At a personal level, my conviction is that tech offers the best opportunity for people, young and old, seeking a career. I believe I can contribute to opening up access to technology careers for more people. I spend a lot of time volunteering for ISACA and partnering with other organisations to close the skills gap and expand the tech industry in Uganda and the rest of the world. What would be your advice to budding entrepreneurs aspiring to venture into Tech? Tech is the most exciting place to be right now for solving social and economic problems, and it is going to remain that way for a while. The opportunity to make a positive impact is very pronounced, especially in the emerging markets where there is immense demand for solutions in areas like finance, mobility, education and healthcare. In a sea of opportunities, budding entrepreneurs need to carve out a niche for themselves. At SYNTECH, our mission is “To offer practical, cutting- edge solutions with unsurpassed quality of service to meet customer needs and challenges” Our vision is “become the most competent ICT service provider in the East Africa region and beyond with dedication to fulfilling our clients' requirements”. How do you build and manage a motivated and effective team? In my view, it's about taking a conscious decision to lead the team. Early on, what worked well for me was leading from the front and being part of hard work. Later on, I learnt that being able to communicate clearly and set expectations was more important than anything else. Ultimately, people fit in the team for as long as it aligns with their needs, and there comes a time to part ways when that is no longer the case. One must be able to have career growth conversations with team members and enable them to have a stake in their personal development. I am proud of many team members who have moved on to do bigger things in other organisations and other continents. Director SYNTECH ASSOCIATES Limited Where do you envision yourself to be in the long run, 30

31. and what are your future goals for Syntech Associates Limited? Bernard Wanyama Navigating the Tech Landscape Evolution is a question we all have to deal with, at a personal level, as well as at a business level. In the future, we shall transition into serving the entire African continent. We shall deepen our expertise in areas like cybersecurity, IoT and cloud computing. We also plan to diversify our service offering into new areas like training and R&D. What change would you like to bring to the Tech industry if given a chance? At a personal level, my conviction is that tech offers the best opportunity for people, young and old, seeking a career. I believe I can contribute to opening up access to technology careers for more people. I spend a lot of time volunteering for ISACA and partnering with other organisations to close the skills gap and expand the tech industry in Uganda and the rest of the world. T technology careers for more people. Bernard Wanyama's journey in the dynamic realm of Information Technology leadership reflects a trajectory marked by experience, resilience, and a commitment to technological innovation. echnology offers the best opportunity for people, young and old, who wants to seek a career. Leaders here can contribute to the opening up of access to At a personal level, it was a transition from technical expert to a business leader, something that came with many hard lessons. What would be your advice to budding entrepreneurs aspiring to venture into Tech? Three things still stand out for me: Ÿ there is immeasurable value in staying close to your customers with a relationship-based approach Ÿ partners and suppliers make it possible for any organisation to access resources and opportunities Ÿ people: one has to have an eye for good people and work hard to retain them Tech is the most exciting place to be right now for solving social and economic problems, and it is going to remain that way for a while. The opportunity to make a positive impact is very pronounced, especially in the emerging markets where there is immense demand for solutions in areas like finance, mobility, education and healthcare. In a sea of opportunities, budding entrepreneurs need to carve out a niche for themselves. At SYNTECH, our mission is “To offer practical, cutting- edge solutions with unsurpassed quality of service to meet customer needs and challenges” Here's an interview you don't wanna miss: Our vision is “become the most competent ICT service provider in the East Africa region and beyond with dedication to fulfilling our clients' requirements”. Brief our audience about your journey as a business leader until your current position at Syntech Associates Limited.What challenges have you had to overcome to reach where you are today? The money aspect has always been the hardest to navigate, access to finance, cost of finance as well as being able to afford talent. How do you build and manage a motivated and effective team? I started out as an Information Security Officer at Bank of Africa - Uganda in 2006, before joining Barclays Bank the next year in an IT Infrastructure Management role. At Barclays I spent nearly five years as part of the team driving change in the Sub Saharan Africa region. The transformation was around modernizing network infrastructure, data centers, the core banking platform and moving towards a shared services model. In my view, it's about taking a conscious decision to lead the team. Early on, what worked well for me was leading from the front and being part of hard work. Later on, I learnt that being able to communicate clearly and set expectations was more important than anything else. Ultimately, people fit in the team for as long as it aligns with their needs, and there comes a time to part ways when that is no longer the case. One must be able to have career growth conversations with team members and enable them to have a stake in their personal development. I am proud of many team members who have moved on to do bigger things in other organisations and other continents. Overall, the journey has been both challenging and rewarding. Tell us something more about Syntech Associates Limited. and its mission and vision. We are an IT systems integration firm, offering expertise in cybersecurity, networks, cloud computing and software development to clients in the East and Central Africa market. After those five years, I moved on and started SYNTECH along with partners who were friends from university. We set out to run SYNTECH as a systems integration firm, focused on networks, server systems and a bit of custom software development. Our clientele was largely financial institutions and government entities in Uganda, as well as the other East African countries. We have been in business since 2010 and we represent major tech vendors such as Fortinet, Palo Alto, Cisco, VMware and many others. Where do you envision yourself to be in the long run, 31 www.ciobusinessworld.com

32. Where do you envision yourself to be in the long run, and what are your future goals for Syntech Associates Limited? Evolution is a question we all have to deal with, at a personal level, as well as at a business level. In the future, we shall transition into serving the entire African continent. We shall deepen our expertise in areas like cybersecurity, IoT and cloud computing. We also plan to diversify our service offering into new areas like training and R&D. What change would you like to bring to the Tech industry if given a chance? At a personal level, my conviction is that tech offers the best opportunity for people, young and old, seeking a career. I believe I can contribute to opening up access to technology careers for more people. I spend a lot of time volunteering for ISACA and partnering with other organisations to close the skills gap and expand the tech industry in Uganda and the rest of the world. What would be your advice to budding entrepreneurs aspiring to venture into Tech? Tech is the most exciting place to be right now for solving social and economic problems, and it is going to remain that way for a while. The opportunity to make a positive impact is very pronounced, especially in the emerging markets where there is immense demand for solutions in areas like finance, mobility, education and healthcare. In a sea of opportunities, budding entrepreneurs need to carve out a niche for themselves. At SYNTECH, our mission is “To offer practical, cutting- edge solutions with unsurpassed quality of service to meet customer needs and challenges” Our vision is “become the most competent ICT service provider in the East Africa region and beyond with dedication to fulfilling our clients' requirements”. How do you build and manage a motivated and effective team? In my view, it's about taking a conscious decision to lead the team. Early on, what worked well for me was leading from the front and being part of hard work. Later on, I learnt that being able to communicate clearly and set expectations was more important than anything else. Ultimately, people fit in the team for as long as it aligns with their needs, and there comes a time to part ways when that is no longer the case. One must be able to have career growth conversations with team members and enable them to have a stake in their personal development. I am proud of many team members who have moved on to do bigger things in other organisations and other continents. 32

34. Articial Intelligence Human Intelligence? Taaleem, Director of Education or A most promising ventures, seeking answers to questions like: What to invest in? What new approach will increase profitability? What's the next unicorn? s we charge towards an uncertain future, Artificial Intelligence (AI) has become the primary focus of the tech world. Investors are keen to identify the students, and leaders. However, by having AI generate them, we often lose the processes that are essential in developing collaboration skills, research skills, deeper content knowledge, and more. Microsoft UAE General Manager, Naim Yazbeck, recently likened AI to electricity, emphasizing the substantial changes we will encounter in our lives with its advent. If we consider a world pre-AI and post-AI to be similar in terms of transition and change to the world pre-electricity and post-electricity, we realize the magnitude of this shift. Our children will experience a world completely foreign from the one we knew growing up or live in today, in almost every facet. In most industry sectors, the lion's share of investment is being poured into AI. As someone who has worked in education for most of my career, I can't help but ponder: if 80% of R&D funding is being pushed into the development of an artificial entity, what then for the development of human intelligence? Don't get me wrong; I am not a naysayer. I value the progress made with AI and acknowledge that it will be instrumental in our future. However, as we navigate this new road, there are some considerations we need to take. While change is the only constant, and this change is inevitable, it is crucial for every country, ministry, and organization to examine the potential change in detail and consider what they want to hold on to. What aspects of the curriculum should be retained? What learning and skills should remain part of the expectation of human intelligence? I'm not particularly bothered that post the invention of electricity most of us have not retained the knowledge required to make candles successfully, but I believe as we head into this change, we need to consider what skills and knowledge we do not wish to lose. Due to the rapid pace of change and developments in the race for the next new app, product, or breakthrough, organizations are drowning in examining the “what next.” One must ask if time is being appropriately spent to examine what we should look to replace and what we shouldn't. In what instances are we throwing out the baby with the bathwater? Where is the process more important than the product? We know the developments in the pipeline, and in some cases already in place, will increase efficiency and ensure better quality products than those produced by teachers, One significant concern is the potential decline in essential human skills. Critical thinking, creativity, and emotional intelligence are just a few areas where human intelligence C X O currently excels over AI. While AI can process data at unimaginable speeds and offer solutions to complex problems, it lacks the innate ability to understand context, nuance, and human emotion fully. These are skills that have been honed through centuries of human experience and education. Education systems worldwide are already feeling the pressure to adapt to a more AI-centric world. Schools are integrating more technology into the classroom, and curricula are being updated to include coding and data analysis. While these changes are necessary, they should not come at the expense of traditional educational values. Reading, writing, and arithmetic are still foundational skills that every child needs. Additionally, subjects like history, philosophy, and the arts play a crucial role in developing well-rounded individuals who can think critically and appreciate the human experience. If we don't pump the brakes and examine each step of the way, if we land in a world with an overreliance on AI, that could lead to a diminished capacity for problem-solving. When students or leaders rely too heavily on AI to provide answers, we miss out on the critical thinking process involved in arriving at those answers. If we are not mindful, this could result in a generation of individuals who can operate advanced technologies but lack any understanding of the principles behind them. Additionally, ethical considerations must be addressed as AI continues to develop. Issues such as data privacy, algorithmic bias, and the transparency of AI decision- making processes are critical areas that require careful oversight. Ensuring that AI is developed and deployed responsibly will be essential to harnessing its benefits while mitigating its risks. The development of AI is undoubtedly exciting and holds immense potential benefits, however, it is crucial that we do not lose sight of the importance of human intelligence. Balancing the advancement of AI with the nurturing of human skills and knowledge is essential for creating a future where technology enhances rather than diminishes our lives. As we charge towards this uncertain future, let us invest not only in artificial intelligence but also in the limitless potential of human intelligence. -Glen Radojkovich 34

35. currently excels over AI. While AI can process data at unimaginable speeds and offer solutions to complex problems, it lacks the innate ability to understand context, nuance, and human emotion fully. These are skills that have been honed through centuries of human experience and education. Articial Intelligence Human Intelligence? Taaleem, Director of Education or Education systems worldwide are already feeling the pressure to adapt to a more AI-centric world. Schools are integrating more technology into the classroom, and curricula are being updated to include coding and data analysis. While these changes are necessary, they should not come at the expense of traditional educational values. Reading, writing, and arithmetic are still foundational skills that every child needs. Additionally, subjects like history, philosophy, and the arts play a crucial role in developing well-rounded individuals who can think critically and appreciate the human experience. A most promising ventures, seeking answers to questions like: What to invest in? What new approach will increase profitability? What's the next unicorn? If we don't pump the brakes and examine each step of the way, if we land in a world with an overreliance on AI, that could lead to a diminished capacity for problem-solving. When students or leaders rely too heavily on AI to provide answers, we miss out on the critical thinking process involved in arriving at those answers. If we are not mindful, this could result in a generation of individuals who can operate advanced technologies but lack any understanding of the principles behind them. s we charge towards an uncertain future, Artificial Intelligence (AI) has become the primary focus of the tech world. Investors are keen to identify the students, and leaders. However, by having AI generate them, we often lose the processes that are essential in developing collaboration skills, research skills, deeper content knowledge, and more. Microsoft UAE General Manager, Naim Yazbeck, recently likened AI to electricity, emphasizing the substantial changes we will encounter in our lives with its advent. If we consider a world pre-AI and post-AI to be similar in terms of transition and change to the world pre-electricity and post-electricity, we realize the magnitude of this shift. Our children will experience a world completely foreign from the one we knew growing up or live in today, in almost every facet. In most industry sectors, the lion's share of investment is being poured into AI. As someone who has worked in education for most of my career, I can't help but ponder: if 80% of R&D funding is being pushed into the development of an artificial entity, what then for the development of human intelligence? Don't get me wrong; I am not a naysayer. I value the progress made with AI and acknowledge that it will be instrumental in our future. However, as we navigate this new road, there are some considerations we need to take. Additionally, ethical considerations must be addressed as AI continues to develop. Issues such as data privacy, algorithmic bias, and the transparency of AI decision- making processes are critical areas that require careful oversight. Ensuring that AI is developed and deployed responsibly will be essential to harnessing its benefits while mitigating its risks. While change is the only constant, and this change is inevitable, it is crucial for every country, ministry, and organization to examine the potential change in detail and consider what they want to hold on to. What aspects of the curriculum should be retained? What learning and skills should remain part of the expectation of human intelligence? I'm not particularly bothered that post the invention of electricity most of us have not retained the knowledge required to make candles successfully, but I believe as we head into this change, we need to consider what skills and knowledge we do not wish to lose. The development of AI is undoubtedly exciting and holds immense potential benefits, however, it is crucial that we do not lose sight of the importance of human intelligence. Balancing the advancement of AI with the nurturing of human skills and knowledge is essential for creating a future where technology enhances rather than diminishes our lives. As we charge towards this uncertain future, let us invest not only in artificial intelligence but also in the limitless potential of human intelligence. Due to the rapid pace of change and developments in the race for the next new app, product, or breakthrough, organizations are drowning in examining the “what next.” One must ask if time is being appropriately spent to examine what we should look to replace and what we shouldn't. In what instances are we throwing out the baby with the bathwater? Where is the process more important than the product? We know the developments in the pipeline, and in some cases already in place, will increase efficiency and ensure better quality products than those produced by teachers, One significant concern is the potential decline in essential human skills. Critical thinking, creativity, and emotional intelligence are just a few areas where human intelligence -Glen Radojkovich 25 www.ciobusinessworld.com

36. currently excels over AI. While AI can process data at unimaginable speeds and offer solutions to complex problems, it lacks the innate ability to understand context, nuance, and human emotion fully. These are skills that have been honed through centuries of human experience and education. Education systems worldwide are already feeling the pressure to adapt to a more AI-centric world. Schools are integrating more technology into the classroom, and curricula are being updated to include coding and data analysis. While these changes are necessary, they should not come at the expense of traditional educational values. Reading, writing, and arithmetic are still foundational skills that every child needs. Additionally, subjects like history, philosophy, and the arts play a crucial role in developing well-rounded individuals who can think critically and appreciate the human experience. If we don't pump the brakes and examine each step of the way, if we land in a world with an overreliance on AI, that could lead to a diminished capacity for problem-solving. When students or leaders rely too heavily on AI to provide answers, we miss out on the critical thinking process involved in arriving at those answers. If we are not mindful, this could result in a generation of individuals who can operate advanced technologies but lack any understanding of the principles behind them. Additionally, ethical considerations must be addressed as AI continues to develop. Issues such as data privacy, algorithmic bias, and the transparency of AI decision- making processes are critical areas that require careful oversight. Ensuring that AI is developed and deployed responsibly will be essential to harnessing its benefits while mitigating its risks. The development of AI is undoubtedly exciting and holds immense potential benefits, however, it is crucial that we do not lose sight of the importance of human intelligence. Balancing the advancement of AI with the nurturing of human skills and knowledge is essential for creating a future where technology enhances rather than diminishes our lives. As we charge towards this uncertain future, let us invest not only in artificial intelligence but also in the limitless potential of human intelligence. -Glen Radojkovich 36

38. A R T I C L E T The Human Element Despite technological advancements, the human element remains a critical factor in cybersecurity. Social engineering attacks, phishing scams, and malware disguised as legitimate software continue to be major threats. Organizations must invest in ongoing training and awareness programs to educate employees about cybersecurity best practices. This includes fostering a culture of cyber hygiene, where employees are empowered to identify and report suspicious activity. he digital landscape is constantly evolving, and with it, the ever-present threat of cyberattacks. As we rely more heavily on interconnected technologies and store sensitive information online, the need for robust cybersecurity measures becomes paramount. But what does the future hold for this critical field? Let's delve into some of the key trends and advancements shaping the future of cybersecurity: The Rise of Artificial Intelligence (AI) and Machine Learning (ML) AI and ML are revolutionizing cybersecurity by offering advanced threat detection and prevention capabilities. These intelligent systems can analyze vast amounts of data in real- time, identifying patterns and anomalies that might indicate a potential attack. AI-powered firewalls can learn and adapt to new threats, while ML algorithms can predict cyberattacks before they even happen. The Evolving Regulatory Landscape As cyber threats become more sophisticated, governments are enacting stricter data privacy and security regulations. These regulations mandate specific compliance measures for businesses storing and handling sensitive data. Staying abreast of these evolving regulations and implementing necessary safeguards will be essential for businesses to operate in an increasingly data-driven world. However, AI in cybersecurity is a double-edged sword. Malicious actors can also leverage AI to launch more sophisticated and targeted attacks. This necessitates a continuous arms race, where cybersecurity professionals stay ahead of the curve by developing robust AI defenses and ethical frameworks for its use. The Future of Work and the Decentralized Workforce The rise of remote work poses unique challenges for cybersecurity. With employees accessing company resources from various locations and potentially using personal devices, securing the remote work environment becomes crucial. Implementing multi-factor authentication, secure access solutions, and cloud-based data storage can aid in securing a decentralized workforce. Additionally, establishing clear policies and guidelines for remote work can help mitigate potential security risks. The Role of Blockchain in Cybersecurity Blockchain technology offers intriguing possibilities for enhancing cybersecurity. Blockchain's core principles of immutability and transparency can be leveraged to secure data storage and transactions. For example, blockchain- based systems can be used to create tamper-proof audit trails, making it more difficult for attackers to manipulate data. The Expanding Attack Surface with the Internet of Things (IoT) The proliferation of internet-connected devices, known as the Internet of Things (IoT), creates a vast and vulnerable attack surface. From smart homes and connected cars to industrial control systems, the potential entry points for cyberattacks are multiplying rapidly. Securing these diverse devices requires robust authentication protocols, secure communication channels, and ongoing software updates. Additionally, fostering a culture of cybersecurity awareness among users is critical to mitigate risks associated with personal IoT devices. Navigating the Evolving Landscape 38 The Growing Threat of Cloud Security Cloud computing offers numerous advantages, but it also introduces new security challenges. As businesses store and manage sensitive data in the cloud, ensuring its security becomes a shared responsibility between organizations and cloud service providers. Implementing robust access controls, encryption, and data residency policies are crucial for protecting cloud-based information. Moreover, organizations need to be vigilant about potential vulnerabilities in cloud platforms and services they utilize. The Road Ahead The future of cybersecurity is a collaborative effort. Governments, businesses, cybersecurity professionals, and individual users all have a role to play in creating a more secure digital landscape. Continuous innovation, fostering a culture of security awareness, and staying ahead of evolving threats will be critical in this ongoing battle. By leveraging emerging technologies, adapting to changing threat landscapes, and prioritizing user education, we can navigate the ever-evolving world of cybersecurity with greater confidence.

39. T The Human Element Despite technological advancements, the human element remains a critical factor in cybersecurity. Social engineering attacks, phishing scams, and malware disguised as legitimate software continue to be major threats. Organizations must invest in ongoing training and awareness programs to educate employees about cybersecurity best practices. This includes fostering a culture of cyber hygiene, where employees are empowered to identify and report suspicious activity. he digital landscape is constantly evolving, and with it, the ever-present threat of cyberattacks. As we rely more heavily on interconnected technologies and store sensitive information online, the need for robust cybersecurity measures becomes paramount. But what does the future hold for this critical field? Let's delve into some of the key trends and advancements shaping the future of cybersecurity: The Rise of Artificial Intelligence (AI) and Machine Learning (ML) AI and ML are revolutionizing cybersecurity by offering advanced threat detection and prevention capabilities. These intelligent systems can analyze vast amounts of data in real- time, identifying patterns and anomalies that might indicate a potential attack. AI-powered firewalls can learn and adapt to new threats, while ML algorithms can predict cyberattacks before they even happen. The Evolving Regulatory Landscape As cyber threats become more sophisticated, governments are enacting stricter data privacy and security regulations. These regulations mandate specific compliance measures for businesses storing and handling sensitive data. Staying abreast of these evolving regulations and implementing necessary safeguards will be essential for businesses to operate in an increasingly data-driven world. However, AI in cybersecurity is a double-edged sword. Malicious actors can also leverage AI to launch more sophisticated and targeted attacks. This necessitates a continuous arms race, where cybersecurity professionals stay ahead of the curve by developing robust AI defenses and ethical frameworks for its use. The Future of Work and the Decentralized Workforce The rise of remote work poses unique challenges for cybersecurity. With employees accessing company resources from various locations and potentially using personal devices, securing the remote work environment becomes crucial. Implementing multi-factor authentication, secure access solutions, and cloud-based data storage can aid in securing a decentralized workforce. Additionally, establishing clear policies and guidelines for remote work can help mitigate potential security risks. The Role of Blockchain in Cybersecurity Blockchain technology offers intriguing possibilities for enhancing cybersecurity. Blockchain's core principles of immutability and transparency can be leveraged to secure data storage and transactions. For example, blockchain- based systems can be used to create tamper-proof audit trails, making it more difficult for attackers to manipulate data. The Expanding Attack Surface with the Internet of Things (IoT) The proliferation of internet-connected devices, known as the Internet of Things (IoT), creates a vast and vulnerable attack surface. From smart homes and connected cars to industrial control systems, the potential entry points for cyberattacks are multiplying rapidly. Securing these diverse devices requires robust authentication protocols, secure communication channels, and ongoing software updates. Additionally, fostering a culture of cybersecurity awareness among users is critical to mitigate risks associated with personal IoT devices. The Growing Threat of Cloud Security Cloud computing offers numerous advantages, but it also introduces new security challenges. As businesses store and manage sensitive data in the cloud, ensuring its security becomes a shared responsibility between organizations and cloud service providers. Implementing robust access controls, encryption, and data residency policies are crucial for protecting cloud-based information. Moreover, organizations need to be vigilant about potential vulnerabilities in cloud platforms and services they utilize. The Road Ahead The future of cybersecurity is a collaborative effort. Governments, businesses, cybersecurity professionals, and individual users all have a role to play in creating a more secure digital landscape. Continuous innovation, fostering a culture of security awareness, and staying ahead of evolving threats will be critical in this ongoing battle. By leveraging emerging technologies, adapting to changing threat landscapes, and prioritizing user education, we can navigate the ever-evolving world of cybersecurity with greater confidence. 39 www.ciobusinessworld.com

42. Josean Siqueira Santos Pioneering Cybersecurity Leadership at Sapore SA's C two decades of unwavering dedication in the realm of technology has brought this change. Josean's journey began as a tech enthusiast, then turned educator, teaching IT basics to peers and schoolmates. His career transformed at the age of 16 while he was working in a dairy industry, where he dived deeper into IT and Information Security. Now, with more than a year as the Head of Cyber and IS at Sapore SA, he has transitioned from being a service provider in large companies to a corporate client. hange takes place twice, once on the inside, then on the outside. Josean Siqueira Santos, a seasoned professional with over IT educator and technical support professional to his current role as the Head of Cyber and IS at Sapore SA, Josean's passion for technology has remained unwavering. His transition from a service provider in large companies to a corporate client reflects not only his adaptability but also his commitment to navigating challenges with resilience and determination. In the complex landscape of Sapore SA, Josean's strategic leadership shines through as he addresses challenges in budgeting, culture, processes, governance, and team dynamics. Undeterred by these hurdles, he steers the organization towards continuous improvement, raising the maturity of Cyber and IS. His relentless pursuit of results and his dedication to adding value underscore not just his professional prowess but also his vision for a technologically advanced and secure future. Trailblazing Technologist Josean Siqueira Santos emerges as a seasoned technologist with an illustrious journey spanning more than two decades. From his early days as an B U S I N E S S P R O F I L E Journey from Brazil to Colombia and Beyond environments. The mission revolves around innovating the daily lives of customers and delivering quality food experiences in a healthy, safe, and sustainable manner. Sapore SA, a 100% Brazilian culinary gem, was founded in 1992 by President Daniel Mendez. Renowned for delivering delicious, homestyle meals of exceptional quality in Corporate Restaurants, the company's influence spans Brazil and extends into Colombia. Boasting a remarkable daily production of 1.5 million meals and a dedicated team of 18,000 employees, Sapore has emerged as a formidable force in the industry, with an annual revenue of nearly 2.8 billion. Positioned as a reference in its field, Sapore's relentless commitment to superior service for its 1.5 thousand customers fuels its ambitions for both national and international expansion. Embracing uniqueness is a constant, ensuring a distinctive impact. Aspired leadership and recognition in the food market are pursued with tireless dedication, underpinned by integrity, ethics, and an unyielding quest for service excellence. Sapore values a spectrum of principles, including: Ÿ Quality of products and services Ÿ Team work Ÿ Quality of life Employee Dedication and Technological Prowess Ÿ Delight our customers The synergy between Sapore SA's dedicated employees and the seamless operation of its technology infrastructure reflects a commitment to excellence. Employee satisfaction is evident in their enthusiasm to serve customers, recognizing the profound impact on daily lives. The well-structured Technology area plays a pivotal role, supporting numerous connections nationwide to maintain the operational integrity of ERP and ITSM. Ÿ Human development Ÿ Integrity, ethics and transparency Ÿ Trusting, healthy and lasting relationships Ÿ Creativity, innovation and technological evolution Strategic departmental separation ensures precision and promptness in delivering services and solutions, underpinned by effective task management and well-designed strategies. Unique communication practices enhance cohesion. In the role of Cyber and IS responsibility, consistent praise and feedback amplify the positive impact across all areas of the company, fostering a culture of continuous improvement. Ÿ Sustainability Wisdom for Aspiring Entrepreneurs Josean's advice for the aspiring entrepreneurs is “study, study and study, when you think you already know a lot about a subject, that you have mastered this subject well and feel comfortable within your Company on a daily basis, then study some more. Culinary Excellence and Ethical Innovation Listening to the "older" people is always a great honor to learn not to make mistakes like most people do. Always be humble and close to all sectors of the Company, be friends with all employees, no matter what they do, because this way you become more human”. Head of Cyber/SI Sapore SA At the core of Sapore SA's ethos is an unwavering commitment to generating and capturing value daily, crafting memorable experiences, and enhancing the quality of life within Sapore 42

43. Josean Siqueira Santos Pioneering Cybersecurity Leadership at Sapore SA's Journey from Brazil to Colombia and Beyond environments. The mission revolves around innovating the daily lives of customers and delivering quality food experiences in a healthy, safe, and sustainable manner. Sapore SA, a 100% Brazilian culinary gem, was founded in 1992 by President Daniel Mendez. Renowned for delivering delicious, homestyle meals of exceptional quality in Corporate Restaurants, the company's influence spans Brazil and extends into Colombia. Boasting a remarkable daily production of 1.5 million meals and a dedicated team of 18,000 employees, Sapore has emerged as a formidable force in the industry, with an annual revenue of nearly 2.8 billion. Positioned as a reference in its field, Sapore's relentless commitment to superior service for its 1.5 thousand customers fuels its ambitions for both national and international expansion. Embracing uniqueness is a constant, ensuring a distinctive impact. Aspired leadership and recognition in the food market are pursued with tireless dedication, underpinned by integrity, ethics, and an unyielding quest for service excellence. Sapore values a spectrum of principles, including: Ÿ Quality of products and services Ÿ Team work Ÿ Quality of life Employee Dedication and Technological Prowess Ÿ Delight our customers The synergy between Sapore SA's dedicated employees and the seamless operation of its technology infrastructure reflects a commitment to excellence. Employee satisfaction is evident in their enthusiasm to serve customers, recognizing the profound impact on daily lives. The well-structured Technology area plays a pivotal role, supporting numerous connections nationwide to maintain the operational integrity of ERP and ITSM. Ÿ Human development Ÿ Integrity, ethics and transparency C two decades of unwavering dedication in the realm of technology has brought this change. Josean's journey began as a tech enthusiast, then turned educator, teaching IT basics to peers and schoolmates. His career transformed at the age of 16 while he was working in a dairy industry, where he dived deeper into IT and Information Security. Now, with more than a year as the Head of Cyber and IS at Sapore SA, he has transitioned from being a service provider in large companies to a corporate client. hange takes place twice, once on the inside, then on the outside. Josean Siqueira Santos, a seasoned professional with over IT educator and technical support professional to his current role as the Head of Cyber and IS at Sapore SA, Josean's passion for technology has remained unwavering. His transition from a service provider in large companies to a corporate client reflects not only his adaptability but also his commitment to navigating challenges with resilience and determination. Ÿ Trusting, healthy and lasting relationships Ÿ Creativity, innovation and technological evolution Strategic departmental separation ensures precision and promptness in delivering services and solutions, underpinned by effective task management and well-designed strategies. Unique communication practices enhance cohesion. In the role of Cyber and IS responsibility, consistent praise and feedback amplify the positive impact across all areas of the company, fostering a culture of continuous improvement. Ÿ Sustainability Wisdom for Aspiring Entrepreneurs In the complex landscape of Sapore SA, Josean's strategic leadership shines through as he addresses challenges in budgeting, culture, processes, governance, and team dynamics. Undeterred by these hurdles, he steers the organization towards continuous improvement, raising the maturity of Cyber and IS. His relentless pursuit of results and his dedication to adding value underscore not just his professional prowess but also his vision for a technologically advanced and secure future. Josean's advice for the aspiring entrepreneurs is “study, study and study, when you think you already know a lot about a subject, that you have mastered this subject well and feel comfortable within your Company on a daily basis, then study some more. Trailblazing Technologist Culinary Excellence and Ethical Innovation Listening to the "older" people is always a great honor to learn not to make mistakes like most people do. Always be humble and close to all sectors of the Company, be friends with all employees, no matter what they do, because this way you become more human”. Josean Siqueira Santos emerges as a seasoned technologist with an illustrious journey spanning more than two decades. From his early days as an At the core of Sapore SA's ethos is an unwavering commitment to generating and capturing value daily, crafting memorable experiences, and enhancing the quality of life within Sapore 43 www.ciobusinessworld.com

44. Journey from Brazil to Colombia and Beyond environments. The mission revolves around innovating the daily lives of customers and delivering quality food experiences in a healthy, safe, and sustainable manner. Sapore SA, a 100% Brazilian culinary gem, was founded in 1992 by President Daniel Mendez. Renowned for delivering delicious, homestyle meals of exceptional quality in Corporate Restaurants, the company's influence spans Brazil and extends into Colombia. Boasting a remarkable daily production of 1.5 million meals and a dedicated team of 18,000 employees, Sapore has emerged as a formidable force in the industry, with an annual revenue of nearly 2.8 billion. Positioned as a reference in its field, Sapore's relentless commitment to superior service for its 1.5 thousand customers fuels its ambitions for both national and international expansion. Embracing uniqueness is a constant, ensuring a distinctive impact. Aspired leadership and recognition in the food market are pursued with tireless dedication, underpinned by integrity, ethics, and an unyielding quest for service excellence. Sapore values a spectrum of principles, including: Ÿ Quality of products and services Ÿ Team work Ÿ Quality of life Employee Dedication and Technological Prowess Ÿ Delight our customers The synergy between Sapore SA's dedicated employees and the seamless operation of its technology infrastructure reflects a commitment to excellence. Employee satisfaction is evident in their enthusiasm to serve customers, recognizing the profound impact on daily lives. The well-structured Technology area plays a pivotal role, supporting numerous connections nationwide to maintain the operational integrity of ERP and ITSM. Ÿ Human development Ÿ Integrity, ethics and transparency Ÿ Trusting, healthy and lasting relationships Ÿ Creativity, innovation and technological evolution Strategic departmental separation ensures precision and promptness in delivering services and solutions, underpinned by effective task management and well-designed strategies. Unique communication practices enhance cohesion. In the role of Cyber and IS responsibility, consistent praise and feedback amplify the positive impact across all areas of the company, fostering a culture of continuous improvement. Ÿ Sustainability Wisdom for Aspiring Entrepreneurs Josean's advice for the aspiring entrepreneurs is “study, study and study, when you think you already know a lot about a subject, that you have mastered this subject well and feel comfortable within your Company on a daily basis, then study some more. Culinary Excellence and Ethical Innovation Listening to the "older" people is always a great honor to learn not to make mistakes like most people do. Always be humble and close to all sectors of the Company, be friends with all employees, no matter what they do, because this way you become more human”. At the core of Sapore SA's ethos is an unwavering commitment to generating and capturing value daily, crafting memorable experiences, and enhancing the quality of life within Sapore 44

46. Top Digital Technologies Shaping Retail in 2024 T technology soared to an impressive $40.2 billion in 2020, reflecting the sector's commitment to innovation. With the rise of omnichannel customers who shop 1.7 times more than single-channel clients, staying ahead of the curve in technological advancements is not just an option but a necessity for retailers. This is my thoughts on key digital technologies that will shape the development and investments for retailers in their stores during 2024. - Digital Signage: Display dynamic content such as advertisements, product information, or special promotions. It's a versatile tool that can enhance in-store marketing and communication. Smarter systems that utilize data and AI to provide conditional playlists, personalizing content, and interactive screens. he retail sector is a dynamic landscape, evolving in response to new technological developments. According to recent data, investments in retail - Queueing solutions: if you have more than two persons standing in line you are losing sales. Providing pre booking services and mobile ticket solutions let the customers brows the store increasing sales and prevent dropout. First get the basics in place: - Modern POS: A cornerstone of retail operations. Beyond transaction processing, these systems are often cloud-based, integrated with inventory, staff devices and CRM systems. They support diverse payment methods, including mobile and contactless payments. They also serve as a base for clienteling solutions and transaction in other areas of the store like Endless aisle and Fitting rooms. - CRM and Loyalty solutions: Is essential for understanding customer behavior and preferences. It can collect and analyze customer data, helping retailers to personalize their offerings, increase sales and improve customer service. Established solutions ready to scale: - Frictionless Shopping Experiences: Retailers will increasingly adopt self-service elements such as self- checkout, autonomous checkout, smart fitting rooms, and endless aisle kiosks to meet immediate shopper needs and provide a friction free and more personalized shopping experience. The full merge of Online and store, always creating and offering OMNI solutions. - Inventory management: An efficient digital inventory management system can track stock levels in real-time, preventing out-of-stock situations and helping retailers make informed decisions about reordering and restocking. RFID plays a key role in this for many retailers. - Empowering Retail Staff: Tools providing product and stock information, clienteling with customer purchase history, recommendations, and checkout capabilities will empower retail staff. Task management, notification, and collaboration tools will further enhance store operations. - Online, Click & collect and returns in store: In the digital age, retailers must ensure a seamless integration between online and offline channels. This includes offering services like click&collect, where customers can order products online and pick them up in-store, and easy in-store returns for online purchases. These services bridge the gap between online and physical shopping, providing customers with the convenience of online shopping and the instant gratification of a physical store. - Sustainability Initiatives: Retailers will increasingly embrace sustainability initiatives such as rental, resell, and repair services. Advanced size and fit, and virtual try on solutions, including foot and body scanners, will reduce return rates online and contribute to sustainability efforts. C X O - Store Experience: Retailers will continue with flagship stores and pop-ups to build the brand and create awareness. Malls are not for shopping it's for socializing, a lifestyle. Making the store more of a marketing channel then the place for transaction. Create interactive engagement zones within their stores to attract and engage customers. These could include selfie mirrors equipped with AR technology for customers to virtually try on clothes, share their looks on social media, or even get style recommendations. Other cool features could include interactive product demos, touchscreen displays, and immersive VR experiences that allow customers to engage with products in new and exciting ways. These zones will not only make shopping more fun and engaging but also encourage customers to visit the physical store. - Hyper-Personalization: The trend towards personalized shopping experiences will intensify in 2024. Advanced AI and machine learning algorithms will analyze vast amounts of data to provide highly personalized recommendations, enhancing customer engagement, loyalty, and sales. Emerging Technologies to Keep on the Radar: - Blockchain and Supply Chain Transparency: This will become increasingly important in ensuring supply chain transparency. Retailers will use blockchain to authenticate products and ensure ethical sourcing, addressing growing consumer concerns about product origin and sustainability. - Autonomous last mile delivery: This is rapidly evolving, with advancements in autonomous vehicles and drone technology more and more retailers test this for delivery, for now most in hard-to-reach areas but will soon be more widespread. It will reduce cost, increase efficiency, increase customer satisfaction and easy to scale up and down depending on need. - Reducing cost and increasing efficiency: To enhance operational efficiency, retailers will increasingly adopt real- time data dashboards. These dashboards will provide staff with instant access to key information such as inventory levels, sales data, and customer feedback. This will allow staff to make quick, informed decisions, improving store operations and customer service. We see a continuation of smaller store formats, pop-up, and solutions to keep rent and stock levels down. - The Rise of the Metaverse: Following the trend in 2023, the Metaverse will continue to be an intriguing trend to watch, potentially shaping the retail landscape in 2024. Retailers can create immersive and interactive virtual shopping experiences in the Metaverse, reaching customers in entirely new ways. - Curation: With so many options for everything, customers want personal and tailored recommendations. Social sharing and input when you shop, guides and tutorials etc. Solutions to provide help in exploration phase of the customer journeys, selecting dinners and provide grocery basket for pickup, tinder your style for fashion and online subscription models. Conclusion: As we start to plan for 2024, the retail industry is on the cusp of exciting transformations, with digital technologies playing an instrumental role in shaping its future. Retailers must not only stay abreast of these emerging trends but also strategically implement these technologies to stay competitive. By leveraging these advancements, they can enhance customer satisfaction, streamline operations, and foster business growth. Moving from Test to Production: - Sophisticated AI and Machine Learning: AI's role in retail is set to expand in 2024, with advanced AI algorithms driving personalized customer experiences. AI-powered virtual assistants will provide personalized recommendations and assistance, supplementing human representatives. AI-created products on-demand might also gain traction. Moreover, these technologies will not only redefine the shopping experience but also push the boundaries of what is possible in the retail sector. They will allow retailers to explore new business models, create novel customer experiences, and make their operations more sustainable and efficient. As we look forward to 2024, it's clear that the future of retail is not just about surviving but thriving in this new digital era. This exciting journey of transformation promises to unlock unprecedented opportunities for retailers ready to embrace these next-generation technologies. - Extended Reality (XR): The fusion of Augmented Reality, Virtual Reality, and Mixed Reality into Extended Reality will redefine customer shopping experiences. XR will enable customers to virtually try on clothes, visualize furniture in their homes, and even tour virtual stores, bridging the gap between physical and digital shopping. 46

47. Top Digital Technologies Shaping Retail in 2024 T technology soared to an impressive $40.2 billion in 2020, reflecting the sector's commitment to innovation. With the rise of omnichannel customers who shop 1.7 times more than single-channel clients, staying ahead of the curve in technological advancements is not just an option but a necessity for retailers. This is my thoughts on key digital technologies that will shape the development and investments for retailers in their stores during 2024. - Store Experience: Retailers will continue with flagship stores and pop-ups to build the brand and create awareness. Malls are not for shopping it's for socializing, a lifestyle. Making the store more of a marketing channel then the place for transaction. Create interactive engagement zones within their stores to attract and engage customers. These could include selfie mirrors equipped with AR technology for customers to virtually try on clothes, share their looks on social media, or even get style recommendations. Other cool features could include interactive product demos, touchscreen displays, and immersive VR experiences that allow customers to engage with products in new and exciting ways. These zones will not only make shopping more fun and engaging but also encourage customers to visit the physical store. - Hyper-Personalization: The trend towards personalized shopping experiences will intensify in 2024. Advanced AI and machine learning algorithms will analyze vast amounts of data to provide highly personalized recommendations, enhancing customer engagement, loyalty, and sales. Emerging Technologies to Keep on the Radar: - Blockchain and Supply Chain Transparency: This will become increasingly important in ensuring supply chain transparency. Retailers will use blockchain to authenticate products and ensure ethical sourcing, addressing growing consumer concerns about product origin and sustainability. - Autonomous last mile delivery: This is rapidly evolving, with advancements in autonomous vehicles and drone technology more and more retailers test this for delivery, for now most in hard-to-reach areas but will soon be more widespread. It will reduce cost, increase efficiency, increase customer satisfaction and easy to scale up and down depending on need. - Digital Signage: Display dynamic content such as advertisements, product information, or special promotions. It's a versatile tool that can enhance in-store marketing and communication. Smarter systems that utilize data and AI to provide conditional playlists, personalizing content, and interactive screens. he retail sector is a dynamic landscape, evolving in response to new technological developments. According to recent data, investments in retail - Reducing cost and increasing efficiency: To enhance operational efficiency, retailers will increasingly adopt real- time data dashboards. These dashboards will provide staff with instant access to key information such as inventory levels, sales data, and customer feedback. This will allow staff to make quick, informed decisions, improving store operations and customer service. We see a continuation of smaller store formats, pop-up, and solutions to keep rent and stock levels down. - The Rise of the Metaverse: Following the trend in 2023, the Metaverse will continue to be an intriguing trend to watch, potentially shaping the retail landscape in 2024. Retailers can create immersive and interactive virtual shopping experiences in the Metaverse, reaching customers in entirely new ways. - Queueing solutions: if you have more than two persons standing in line you are losing sales. Providing pre booking services and mobile ticket solutions let the customers brows the store increasing sales and prevent dropout. - Curation: With so many options for everything, customers want personal and tailored recommendations. Social sharing and input when you shop, guides and tutorials etc. Solutions to provide help in exploration phase of the customer journeys, selecting dinners and provide grocery basket for pickup, tinder your style for fashion and online subscription models. First get the basics in place: - Modern POS: A cornerstone of retail operations. Beyond transaction processing, these systems are often cloud-based, integrated with inventory, staff devices and CRM systems. They support diverse payment methods, including mobile and contactless payments. They also serve as a base for clienteling solutions and transaction in other areas of the store like Endless aisle and Fitting rooms. - CRM and Loyalty solutions: Is essential for understanding customer behavior and preferences. It can collect and analyze customer data, helping retailers to personalize their offerings, increase sales and improve customer service. Conclusion: As we start to plan for 2024, the retail industry is on the cusp of exciting transformations, with digital technologies playing an instrumental role in shaping its future. Retailers must not only stay abreast of these emerging trends but also strategically implement these technologies to stay competitive. By leveraging these advancements, they can enhance customer satisfaction, streamline operations, and foster business growth. Established solutions ready to scale: - Frictionless Shopping Experiences: Retailers will increasingly adopt self-service elements such as self- checkout, autonomous checkout, smart fitting rooms, and endless aisle kiosks to meet immediate shopper needs and provide a friction free and more personalized shopping experience. The full merge of Online and store, always creating and offering OMNI solutions. Moving from Test to Production: - Sophisticated AI and Machine Learning: AI's role in retail is set to expand in 2024, with advanced AI algorithms driving personalized customer experiences. AI-powered virtual assistants will provide personalized recommendations and assistance, supplementing human representatives. AI-created products on-demand might also gain traction. - Inventory management: An efficient digital inventory management system can track stock levels in real-time, preventing out-of-stock situations and helping retailers make informed decisions about reordering and restocking. RFID plays a key role in this for many retailers. Moreover, these technologies will not only redefine the shopping experience but also push the boundaries of what is possible in the retail sector. They will allow retailers to explore new business models, create novel customer experiences, and make their operations more sustainable and efficient. As we look forward to 2024, it's clear that the future of retail is not just about surviving but thriving in this new digital era. This exciting journey of transformation promises to unlock unprecedented opportunities for retailers ready to embrace these next-generation technologies. - Empowering Retail Staff: Tools providing product and stock information, clienteling with customer purchase history, recommendations, and checkout capabilities will empower retail staff. Task management, notification, and collaboration tools will further enhance store operations. - Online, Click & collect and returns in store: In the digital age, retailers must ensure a seamless integration between online and offline channels. This includes offering services like click&collect, where customers can order products online and pick them up in-store, and easy in-store returns for online purchases. These services bridge the gap between online and physical shopping, providing customers with the convenience of online shopping and the instant gratification of a physical store. - Extended Reality (XR): The fusion of Augmented Reality, Virtual Reality, and Mixed Reality into Extended Reality will redefine customer shopping experiences. XR will enable customers to virtually try on clothes, visualize furniture in their homes, and even tour virtual stores, bridging the gap between physical and digital shopping. - Sustainability Initiatives: Retailers will increasingly embrace sustainability initiatives such as rental, resell, and repair services. Advanced size and fit, and virtual try on solutions, including foot and body scanners, will reduce return rates online and contribute to sustainability efforts. 47 www.ciobusinessworld.com

48. - Store Experience: Retailers will continue with flagship stores and pop-ups to build the brand and create awareness. Malls are not for shopping it's for socializing, a lifestyle. Making the store more of a marketing channel then the place for transaction. Create interactive engagement zones within their stores to attract and engage customers. These could include selfie mirrors equipped with AR technology for customers to virtually try on clothes, share their looks on social media, or even get style recommendations. Other cool features could include interactive product demos, touchscreen displays, and immersive VR experiences that allow customers to engage with products in new and exciting ways. These zones will not only make shopping more fun and engaging but also encourage customers to visit the physical store. - Hyper-Personalization: The trend towards personalized shopping experiences will intensify in 2024. Advanced AI and machine learning algorithms will analyze vast amounts of data to provide highly personalized recommendations, enhancing customer engagement, loyalty, and sales. Emerging Technologies to Keep on the Radar: - Blockchain and Supply Chain Transparency: This will become increasingly important in ensuring supply chain transparency. Retailers will use blockchain to authenticate products and ensure ethical sourcing, addressing growing consumer concerns about product origin and sustainability. - Autonomous last mile delivery: This is rapidly evolving, with advancements in autonomous vehicles and drone technology more and more retailers test this for delivery, for now most in hard-to-reach areas but will soon be more widespread. It will reduce cost, increase efficiency, increase customer satisfaction and easy to scale up and down depending on need. - Reducing cost and increasing efficiency: To enhance operational efficiency, retailers will increasingly adopt real- time data dashboards. These dashboards will provide staff with instant access to key information such as inventory levels, sales data, and customer feedback. This will allow staff to make quick, informed decisions, improving store operations and customer service. We see a continuation of smaller store formats, pop-up, and solutions to keep rent and stock levels down. - The Rise of the Metaverse: Following the trend in 2023, the Metaverse will continue to be an intriguing trend to watch, potentially shaping the retail landscape in 2024. Retailers can create immersive and interactive virtual shopping experiences in the Metaverse, reaching customers in entirely new ways. - Curation: With so many options for everything, customers want personal and tailored recommendations. Social sharing and input when you shop, guides and tutorials etc. Solutions to provide help in exploration phase of the customer journeys, selecting dinners and provide grocery basket for pickup, tinder your style for fashion and online subscription models. Conclusion: As we start to plan for 2024, the retail industry is on the cusp of exciting transformations, with digital technologies playing an instrumental role in shaping its future. Retailers must not only stay abreast of these emerging trends but also strategically implement these technologies to stay competitive. By leveraging these advancements, they can enhance customer satisfaction, streamline operations, and foster business growth. Moving from Test to Production: - Sophisticated AI and Machine Learning: AI's role in retail is set to expand in 2024, with advanced AI algorithms driving personalized customer experiences. AI-powered virtual assistants will provide personalized recommendations and assistance, supplementing human representatives. AI-created products on-demand might also gain traction. Moreover, these technologies will not only redefine the shopping experience but also push the boundaries of what is possible in the retail sector. They will allow retailers to explore new business models, create novel customer experiences, and make their operations more sustainable and efficient. As we look forward to 2024, it's clear that the future of retail is not just about surviving but thriving in this new digital era. This exciting journey of transformation promises to unlock unprecedented opportunities for retailers ready to embrace these next-generation technologies. - Extended Reality (XR): The fusion of Augmented Reality, Virtual Reality, and Mixed Reality into Extended Reality will redefine customer shopping experiences. XR will enable customers to virtually try on clothes, visualize furniture in their homes, and even tour virtual stores, bridging the gap between physical and digital shopping. 48