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Using VoIP phones is one great way to keep in touch with your customers in a cost-effective manner. You can install VoIP apps on your mobile devices and receive calls on the go.\n
VoIP Phones Secure
sing VoIP phones is one great way to keep in touch with your customers
in a cost-effective manner. You can install VoIP apps on your mobile
devices and receive calls on the go. While there are many benefits
associated with this option, some people also have some concerns. The biggest
concern is about securing your voice network. You will be connecting to the
internet, so there is always a risk of having your data interrupted and stolen.
Therefore, you need to pay attention to this point and proceed carefully.
You have to pay attention to a number of things to protect your voice network. The
best thing is to work with your vendor and ask them to help you implement the
VoIP solution in a secure way. Alternatively, you can also make use of certain
features available on VoIP systems to help ensure better security. For instance:
Start by configuring dial plans. It is also a good idea to make user profiles to
ensure that everything works in a seamless way. You can take control of
voice network by using device certificate to grant access to your employees.
You may also consider setting up username and password for each profile.
Use specific features to determine what types of calls could be received on
the network. You can restrict different calls based on user, device, time of
day and other criteria.
Take advantage of the firewall feature. You can significantly lower the risk
of security breach by using a firewall –it is even better to set up some type of
intrusion prevention system. Such security features help filter out
unauthorized VoIP traffic. It will also enable you to monitor authorized
traffic and keep track of unusual voice activities.
A good idea to ensure maximum security while using VoIP phones is to lock
voice servers physically. Centralize administration will lower security risk.
You may also benefit from two-factor authentication, especially for
administrative access. Ensure that only you can grant administrative access
to signaling data, credentials, and configuration files.
importance to install OS updates at regular intervals. By doing so, you will
never miss any new security update, which will help keep you save.
Consider taking advantage of VLANs. By using this option, you will be in a
much better position to segment voice traffic. You can also use VLANs to
separate voice traffic from data traffic.
The crux of the matter is that you can always use VoIP phones to run your business
in a more efficient way, but you need to bear in mind that not using it correctly
could increase your security risk. Be sure to work with an expert or talk to your
vendor to learn how to ensure maximum security when making use of VoIP
systems. Do not take things lightly if you do not want to lose your important data!