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Naming and Branding Strategy and ‘Launch’ Arrangements. Chris Lines Director of Communications. Presentation. Naming and Branding Organisation ‘Divisional’ ‘Service’ Logo and guidelines ‘Launch’ and change arrangements. Development Process. Focus Group Stakeholder discussions

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Naming and branding strategy and launch arrangements

Naming and Branding Strategy and ‘Launch’ Arrangements

Chris Lines

Director of Communications


  • Naming and Branding

    • Organisation

    • ‘Divisional’

    • ‘Service’

  • Logo and guidelines

  • ‘Launch’ and change arrangements

Development process
Development Process

  • Focus Group

  • Stakeholder discussions

  • Other discussions

  • Interim Senior Management Team

  • Board decision


  • Public Health Wales / Iechyd Cyhoeddus Cymru

  • Restructuring aimed to improve clarity

  • Multitude of public health names and brands

Layers of identity
Layers of Identity

  • Public Sector

  • NHS Wales

  • Public Health Wales

  • ‘Divisions’

  • ‘Services’

  • Sub-teams of ‘Services’

  • Individual and Professional

Branding experience
Branding Experience

  • Ill disciplined application in NPHS

  • Teams often referred to without reference to (or understanding of existence of) NPHS

  • Staff embedded in LHBs and Trusts

  • Lack of visibility reflected in lack of understanding of NPHS services


  • “A set of beliefs, values and perceptions that exist in the mind of your stakeholders about your organisation”

  • Should promote purpose and values

  • Integral to communications

  • Clear understanding of audiences


  • Promote understanding of the purpose and values of Public Health Wales

  • Help target audiences understand each and all of its services

Target audiences
Target Audiences

  • Named services have specific stakeholders

  • Some stakeholders have an interest in all services

  • Some services have specified target populations

  • Information for the public


“To protect and improve the health and wellbeing of the population of Wales”


  • Putting people, their health, wellbeing and safety above all things

  • Maintaining consistently high standards of service

  • All services being given equal prominence

Values 2
Values (2)

  • Open and transparent governance

  • Compliance with highest standards of probity

  • Strong commitment to partnership working

  • Valuing staff

Describing public health wales

High quality


All Wales






Improving health





Describing Public Health Wales

Unaffected brands
Unaffected Brands

  • 1000 Lives Campaign

  • All Wales Mental Health Promotion Network

  • All Wales Sexual Health Network

  • Physical Activity Network for Wales

  • Welsh Health Impact Assessment Unit


  • Simplify names and brands

  • Avoid acronyms

  • Distinguish services

    • Primary audience in NHS, WAG and local government

    • Specified public audiences

  • Associate independent brands with Public Health Wales

Strategy 2
Strategy (2)

  • Welsh before English

  • Clarify use of Organisation, Divisions and Services

Dropped names
Dropped names

  • National Public Health Service for Wales (NPHS)

  • Wales Centre for Health

  • Screening Services Wales

Divisions and services
Divisions and Services

  • Divisions as names only subject to Public Health Wales branding

    • Screening Division of Public Health Wales

    • Health Protection Division of Public Health Wales

  • Services as names subject to Public Health Wales branding

Change arrangements
Change arrangements

  • Change by 1 February

  • Templates for stationery

  • Document templates

  • Corporate identity guidelines

    • Verdana typeface

    • Pantone 534 (Blue)

    • Pantone 465 (Gold)

Change arrangements1
Change arrangements

  • Briefings of administrative staff

  • Email signature guidance

  • Signage

  • Communication with stakeholders

New communications
New communications

  • New intranet site

  • Public Health Wales Staff e-Bulletin

  • Public Health Wales News

  • Pawb

Six things to do
Six things to do

  • Use the right organisational names

  • Change your email signature

  • Use new stationery

  • Use new document templates

  • Check signage

  • Brief your staff