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Microsoft Dynamics XRM Workshop Contact Larry Tobin (086 7749881). Overview of Codec-dss Group. Privately owned Irish company founded in 1985 Solid Best Practice – 27th Year delivering Enterprise Solutions Microsoft Gold Certified Partner for 8 years Group consists of 106 employees

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Microsoft Dynamics XRM Workshop

Contact Larry Tobin (086 7749881)

overview of codec dss group
Overview of Codec-dss Group
  • Privately owned Irish company founded in 1985
  • Solid Best Practice – 27th Year delivering Enterprise Solutions
  • Microsoft Gold Certified Partner for 8 years
  • Group consists of 106 employees
  • Microsoft Dynamics C/XRM Partner of Year
  • 1st Irish Partner to achieve Gold Competency for Dynamics CRM
  • Largest Dynamics CRM Practice in Ireland with 70+ years experience
  • Hardware Partners with HP & Dell
our microsoft competencies
Our Microsoft Competencies
  • Dynamics CRM/XRM
  • Dynamics AX
  • Business Intelligence
  • Cloud Services - Office 365 & Azure
  • SQL Server & Master Data Management Services
  • Infrastructure Services
  • Systems Management - Microsoft System Centre
  • Desktop Platform - Windows 7, Office 2010
  • Virtualisation - Windows Server 2008, Hyper-V
  • Server Platform - Windows Server
  • Unified Communications – Exchange, Lync Server
key it challenges challenges with delivering sustainable business value
Key IT ChallengesChallenges with delivering sustainable business value
  • Too much time and money is required to efficiently develop, deploy and maintain custom applications.
  • Identifying the right application is costly. Maintaining applications from multiple vendors is cumbersome.

Deliver and Demonstrate Business Value

Limited budget and resources

Too many issues with buying and building apps

Not equipped to rapidly respond to business change

Difficult to deliver business ROI and differentiators

the shift toward application platforms many organisations are embracing application platforms
The Shift Toward Application PlatformsMany organisations are embracing application platforms

Don’t know 0.5%

  • Organisations are converging what were once disparate, standalone applications and systems into an integrated, unified application platform.
  • Approximately75 percent of IT leaders across 412 companies in North America, Europe, Asia-Pacific, and Latin America anticipate a shift towards a buy and build approach

Yes,

but no plan

is in place

35%

No

24%

Yes,

it’s currently under way

41%

Forrester Research 2010

  • “Many Organizations Embrace Converged Application Platforms, But Adoption Barriers Remain”, a commissioned study conducted by Forrester Consulting
buy v build both buy and build benefits come locked in with costs
Buy v BuildBoth Buy and Build Benefits Come Locked in with ‘Costs’

Benefits

Costs

  • Leap frog end-to-end development
  • Configuration /OOB capabilities
  • Earlier to maximize benefits
  • Vendor provides maintenance
  • Vendor delivers enhancements
  • Locked into vendor / schedule
  • Customized to fit business
  • Business adjust their processes
  • Must buy new software with new licenses for every application need

Buy

  • Expensive to develop
  • Compromise application capabilities
  • High maintenance costs
  • Inability to rapidly change / innovate
  • Long delivery cycles
  • Tailor application to business needs
  • Leverage existing infrastructure
  • Not one size fits all program
  • Greater control over dev process
  • Not as reliant on a vendor

Build

buy build a better way to accelerate application development
Buy & BuildA better way to accelerate application development

Rapidly innovate and grow your business

Build

Buy

Packaged Applications

Development Frameworks

Dynamics XRM

Development Tools

Lower total cost of ownership (TCO)

one framework many applications xrm accelerates the development of many lob applications
One Framework : Many ApplicationsxRM accelerates the development of many LOB applications

Constituent Management

Vendor Management

Asset Management

Employee Management

Student

Management

BUILD

many LOB applications

ON

a single framework

WITH

shared resources

Grant Management

Donation

Management

Property Management

Recruit Management

Project Management

Fleet Management

License Management

Contractor Management

Resource Management

Product Management

Patient

Management

Partnership Management

Contract Management

Event

Management

Supplier

Management

Consistent and Complete User Experience

Shared Application and Data Services

Shared Environments & Resources

xrm enables it business success xrm delivers business results through 4 d s of differentiated it
xRM Enables IT & Business SuccessxRM delivers business results through 4 D’s of Differentiated IT

Business

Enable & Empower

IT

Define & Prioritise

Drive

efficient & effective IT

Develop

flexible business applications

Deliver

rapid innovation & agility

Demonstrate

business

success

Differentiated

IT

xRM

xrm application framework
xRM Application Framework

Client

Forms / Views

Workflow

Security

Application

models

in metadata

Entities

Multi-tenant controller

SQL

Application Layer – xRM is a business application framework designed to accelerate the development of line-of-business (LOB) applications through flexible dynamic application services

Dynamic Application Services – Reusable application services that can be adapted and extended to create many unique applications

Multi-Tenant Architecture – Multi-tenancy allows organizations to build and run many LOB applications on a single framework

Microsoft Technology – xRM leverages familiar Microsoft technologies as building blocks, including Microsoft Office, Outlook, SQL Server, .NET and Windows

microsoft technologies maximize your existing technology investments resources
Microsoft TechnologiesMaximize your existing technology investments & resources

xRM works like and with familiar Microsoft technologies

Intuitive user tools increase user adoption & productivity

Standard tools optimizes IT resources and infrastructure

    • xRM Foundational
  • Technologies
point click customisation build your applications with nothing but a mouse
Point & Click CustomisationBuild your applications with nothing but a mouse

Powerful and intuitive point & click allows organisations to rapidly build entire applications

  • For technical and non-technical users
  • Enables lightning fast deployments and agile iterative design and feedback
  • Completely define each unique application through point & click
  • Less developers focused on building infrastructure
  • Point & Click Customisation Components
  • Relational Data Schema
  • Forms Designer & Navigation
  • Feature Functionality
  • Role-based Security
  • Business Logic
  • Process Automation
  • Reporting
  • Application Configuration
sharepoint and xrm are complementary combined strengths cover broad business needs
SharePoint and xRM are ComplementaryCombined strengths cover broad business needs

Unstructured& Semi-structured Data

Social Engagement & Collaboration

Information Evolution & Storage

Informal Rules

Enterprise Search

Across Teams & Domains

SharePoint

Structured Relational Data

Interactions, Activities & Tasks

Information Generation & Analytics

Formalized Processes

Data Query & Filter

Within Teams & Domains

xRM

extensible user experiences extend the ui to the environment that best fit your people
Extensible User ExperiencesExtend the UI to the environment that best fit your people

Mobile Devices

Silverlight / WPF

Custom Web Portal

Composite UI

Microsoft Office Word

SharePoint

delivering extended crm
Delivering Extended CRM

Winner2010Gartner CRM Excellence Awards

Reduced CustomisationTime

-50%

Application Development

Costs

-60%

Reduce

Support & Maintenance Costs

- 40%

xrm delivers benefits xrm provides both innovation and operational benefits
xRM Delivers BenefitsxRM provides both innovation and operational benefits
  • Usability through Microsoft Office/Outlook
  • Flexibility through Dynamic Application Services
  • Choice through various delivery and usage options
  • Productivity through point & click and Microsoft
  • Fits people, business, environment and budget
  • Enterprise-class scalability, availability and performance