NGNEC March 2013

1. NGNECMarch 2013

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3. STATUS REPORT – EXECUTIVE SUMMARY Overdue Delayed At risk On track In progress Not started Area Project Status Key issues Next steps LXC & VM • T9/X17A1 & G23/G24 Cutover Completed on 13 Dec • ITBM blocks • 5K blocks Balance of Year 1 (1-12m) RRDG Randburg ph3 • Complete installation • Cutover – 4 May 2013 • Bothasig 12,691 Ports, 4 Remotes • Preparation work started • Orders placed • Milnerton 22,585 Ports, 22 Remotes • Preparation work started • Orders placed • Melkbosstrand 3,585 Ports, • Costing for Funding approval completed • Table View 16,810 Ports, 19 Remotes • Preparation work started • Orders placed • Remotes to be cut-over by 8 April 2013 • Exchange cutover – 8 May 2013 • Funding approval • Orders placed WTVW • Funding approval • Orders placed • Remotes to be cut-over by 30 April 2013 • Exchange cutover – 28 June 2013 • Funding approval • Part of Year 2 program • Funding approval • Orders placed • Remotes to be cut-over by 16 May 2013 • Exchange cutover – 3 Jun 2013 • Remotes to be cut-over by 8 April 2013 • Exchange cut-over 6 May 2013 NDNN • Umdloti Beach 858 Ports, 2 Remotes • Costing for Funding approval completed • Effingham 4,358 Ports, 2 Remotes • Costing for Funding approval completed • Sea Cow Lake 5,164 Ports, 1 Remote • Costing for Funding approval completed • Umhlanga Rocks 3,952 Ports • Costing for Funding approval completed • Embokodwe 1,063 Ports, 2 Remotes • Costing for Funding approval completed • La Lucia 7,213 Ports, 5 Remotes • Costing for Funding approval completed • Springfield 2,870 Ports • Costing for Funding approval completed • Gateway 6,646 Ports, 12 Remotes • Costing for Funding approval completed • Durban North 16,343 Ports, 10 Remotes • Orders placed • Funding approval • Orders placed • Remotes to be cut-over by 22 April 2013 • Exchange cut-over 20 May 2013 • Funding approval • Orders placed • Remotes to be cut-over by 9 April 2013 • Exchange cut-over 8 May 2013 • Funding approval • Orders placed • Exchange cut-over 13 May 2013 • Funding approval • Orders placed • Remotes to be cut-over by 16 April 2013 • Exchange cut-over 15 May 2013 • Funding approval • Orders placed • Remotes to be cut-over by 22 April 2013 • Exchange cut-over 21 May 2013 • Funding approval • Orders placed • Exchange cut-over 31 May 2013 • Funding approval • Orders placed • Remotes to be cut-over by 25 July 2013 • Exchange cut-over 23 Aug 2013 • Funding approval • Orders placed • Remotes to be cut-over by 25 April 2013 • Exchange cut-over 27 May 2013 • Funding approval • Orders placed

4. STATUS REPORT – EXECUTIVE SUMMARY Balance of Year 1 - Program

5. STATUS REPORT – EXECUTIVE SUMMARY Overdue Delayed At risk On track In progress Not started Reminder Slide Area Project Status Key issues Next steps • Network • 3562 remote sites (media release) • 603 exchanges (T600 scenario) • 3 year program @ 250 days per year • 5 remotes sites per day every day for 3 years • 1 exchange per day every day for next 3 years Months (13-24) Network Upgrade for Access & TDM • 121 exchanges to be migrated • 1,339 remotes to be deployed • GC 27/409 (exchanges/remotes) • NER 28/271 • CR 4/20 • ER 21/134 • SR 18/108 • WR 23/397 • ITS 2012 • Pilot • CES Upgrade • NG BSS/OSS • Support FMC • eChannel Dev. • ITS 2013 • Single customer view • Ph 1 next gen products • Ph 1NGN fulfilment automation • CRM SOC • Obtain final agreement between Networks and Marketing on plan • Motivate for multi-year funding • Develop resource plan based on roll-out plan • Develop program plan with roles and responsibilities • Develop training plan • Develop forecast schedule for vendors and third party equipment suppliers Months (25-36) • 152 exchanges to be migrated • 958 remotes to be deployed • GC 42/230 (exchanges/remotes) • NER 36/249 • CR 14/17 • ER 20/153 • SR 18/63 • WR 22/246 Year 2, 3, 4 are preliminary figures subject to change • ITS 2014 • Integrated real time • billing • Integrated problem • handling • NGN workforce transformation • Assurance & SLAs • Revamp CSM • Ph2 fulfilment auto • Ph 2 next gen prod • Turndown CMSS • ITS 2015 • Managed service & bill • NGN fulfilment • automation (ph3) • Ph3 next gen products • Media product dev. • Optimise assurance • Optimise workforce • Optimise customer & user experience • Continue to launch NGN products Months (37-48) • 305 exchanges to be migrated • 983 remotes to be deployed • GC 51/154 (exchanges/remotes) • NER 85/299 • CR 19/13 • ER 63/273 • SR 30/40 • WR 57/204

6. Under Construction NGNEC EXECUTIVE SUMMARY NGNEC Roll-out Plan on a Page for Periods month 13-24 – Under review Note : Quantities for Remotes and Exchanges are in terms of MSANs and Nodes respectively

7. Under Construction NGNEC EXECUTIVE SUMMARY NGNEC Roll-out Plan on a Page for Periods month 13-24 – Under review Note : Quantities for Remotes are in terms of MSANs and Exchanges are actual Exchanges quantities not nodes

8. Under Construction NGNEC EXECUTIVE SUMMARY NGNEC Regional Ramp-up on a Page for Periods month 13-30 (Yr2 to Y3 Q2) – Under review Note 1 : Excluding Balance of Year 1 Note 2 : Excluding possible year 3 impact assumed from Q3 of 2013

9. NGNEC Resource Model FTE External Capability OEM/OSP NFTE Overtime