Getting Business Value out of Agile Retrospectives

1. Ben LindersAdvies Getting Business Value out of Agile Retrospectives February 05, 2014, 11:00 AM - 12:30 PM EST

2. Ben LindersAdvies Ben LindersSenior ConsultantBen Linders AdviesBenLinders@gmail.com Hosted by: Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) Michael_Milutis@compaid.com

3. Ben LindersAdvies About Presenter’s Firm • Ben Linders Advies deliver services for Software Development, IT and R&D organizations and professionals, to help them becoming more effective and efficient, and increase the business value that they deliver in their organization, and to their customers. • Ben Linders is co-author of the book:Getting Value out of Agile Retrospectives • (http://www.benlinders.com/getting-value-out-of-agile-retrospectives/)

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8. Ben LindersAdvies Getting Business value out of Agile Retrospectives Download slides at: http://www.benlinders.com/itmpi/

9. Learning objectives prepare and facilitate agile retrospectives create an environment conducive to such retrospectives get more business value out of agile retrospectives

10. Who is Ben Linders? Agile & Lean Quality & Defect Prevention Process Improvement Organizational Development CMMI / People-CMM Assessor Ben LindersAdvies

11. Agile Retrospectives Practice used by teams to reflect on their way of working, and to continuously become better in what they do. Focus upon Team Self steering Collaboration Value What is an Agile Retrospectives

12. Why Retrospectives? To help teams to solve problems and improve themselves! • Power to the Team • Less resistance to Change • Actions done by the Team • Becoming Agile and Lean

13. Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” Norm Kerth http://www.retrospectives.com/ Create an Open Culturewhere team member Speak Upwith Respect for each otherto Learn and Improve Soft Skills Matter

15. Retrospective Exercises Asking questions One-word retrospective Root Cause Analysis Timeline Flow and Energy Asking Why? Strenghts (Solution Focused) Perfection game Action priorities Retrospective of Retrospectives Pocket Book on Agile Retrospectives

16. Leading Retrospectives Roles • Facilitator – Servant Leader • Coach – Support Change • Manager – Arrange for Change All roles are needed Play the game Action is in the interaction

17. Environment for Retrospectives Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior.It won’t just happen, and if not properly supported it may take much time, or even fail. • Purpose of Retrospectives • Capable Retrospective Facilitators • Do and Evaluate Retrospectives Adopting Agile Retrospectives

18. Purpose of Retrospectives Help those involved to know why they should do retrospectives • Teams have authority and responsibility on how to do their work • Discuss the need for continuous improvement • Celebrate and reward success • Empasize “why over how” Sustainable Improvement through Agile Retrospectives

19. Capable Retrospective Facilitators Effective and Efficient Retrospectives: • Vital few improvement actions • Keep the invested time low Facilitation by capable people: • Qualify and Authorize facilitators • Training: Purpose, techniques, skills • Mentoring & coaching • Share & discuss retrospective experiences Agile Improvement

20. Do and Evaluate Retrospectives • Prepare: Purposes and establishing capable facilitators • Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise Evaluate the Retrospective, ask: • Is this useful? • Does it help to get a shared understanding how things are going? • Do the actions that come out of the meeting make sense? • Does meeting as a team to reflect feel good? 

21. Business Value Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company Getting more Business Value: • Expectations • Limit Actions • Toolbox of Retrospective Exercises • Follow up on Actions Getting Business Value out of Agile Retrospectives

22. Expectations for Retrospectives • Collaboration & Teamwork • Development Process • Velocity / Productivity • Product Quality • Costs • Lead Time

23. Limit the number of Actions • Small Action • Change Frequently • Focus on Value • Stop Starting, Start Stopping • Kanban Short Cycled Improvement

24. Toolbox of Retrospective Exercises • Teams are different • Needs vary in time • Deliver more value for Teams You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed. Toolbox of Retrospective Techniques

25. Follow up on Actions • Make them Visible • Check status in the next Retrospective • Mentor & Coach teams on Continuous Improvement Making Quality & Process Improvement Visisble Uncovering Better Ways to do Process Improvement Golden Rules for Agile Process Improvement

26. Retrospectives Book Getting Value out of Agile Retrospectives A Toolbox of Retrospective Exercises By Luis Gonçalves & Ben Linders Download from: InfoQ Leanpub Mailinglist: eepurl.com/Mem7H

27. Getting Business Value out of Agile Retrospectives prepare and facilitate agile retrospectives create an environment get more business value

28. Questions? benlinders@gmail.com @BenLinders www.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvies www.benlinders.com Ben LindersAdvies

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31. Ben LindersAdvies Ben LindersSenior ConsultantBen Linders AdviesBenLinders@gmail.com Hosted by: Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) Michael_Milutis@compaid.com