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Empowerment through Mobile Technologies: A Path to Inclusive Innovation

Explore how mobile technologies empower participation and innovation, bridging gaps and creating new opportunities. Learn about the impact on governance, society, and the economy. Discover insights on the evolution of ICTs and their potential for positive change.

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Empowerment through Mobile Technologies: A Path to Inclusive Innovation

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  1. Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International e-government Forum Bahrain 10 – 11 April 2012

  2. Contents • Evolution of ICTs • Government “vs.” Governance • The mobile “revolution” • Examples • Looking ahead...

  3. The World Today... • Global recession, fiscal crises, climate change, etc. • Increased inequality between and within countries • New “social movements”... • Rapid growth of mobile technologies and social network use

  4. Inequality within countries... Source: The Economist

  5. Inequality within countries, MENA

  6. Evolution of ICTs

  7. Evolution of ICTs..

  8. Evolution of ICTs..

  9. Evolution of ICTs, MENA

  10. Evolution of ICTs..

  11. ICTs: Efficiency vs. Transformation • ICTs as efficiency tool => cost reduction, scale => economic perspective • ICTs as transformational tool => qualitative changes => networking... => new ways of doing things! ¨The essence of technology is by no means anything technological¨ (Heidegger)

  12. What is that “e” for? Let us remove the “e” from e-government and e-governance

  13. We are left with... Government “vs.” Governance within a given State!

  14. Which are: • The State: => territory, institutions, culture,etc. • Government: => people who run the state • Governance: => rules and mechanisms to run a given state of affairs

  15. Dual role of people in governance..

  16. Open Government: Overview Transparency Open Data, Information Access laws, etc. Accountability Social audits, etc. Participation Networking, collaboration Voice, etc. ICTs: enable, transform TAP: Three key pillars of Democratic Governance!

  17. Open Government revisited Transparency Open Data, Information Access laws, etc. Participation Networking, collaboration Voice, etc. Accountability Social audits, etc. ICTs: enable, transform

  18. Why? • Lower costs (devices and access) • Broader network coverage • User interface (voice plus simple text) • Usability and portability • Appropriation (personal device, usually) • Social status

  19. Mobiles Socio-economic Impact • Link to GDP growth • Increase of tax revenues • New jobs in sector and outside • Infrastructure leap-frogging • Enhance public service delivery • Reduce Information asymmetries

  20. Mobiles Socio-economic Impact • Reduce cost/travel expenditures for SMEs • Creates new infomediaries • Facilitates access to information • Fosters communications (9 trillion SMS sent in 2011) • Provide access to poor people - over 90 million people have a mobile but have no access to electricity!

  21. Examples: Ushahidi - Crowdsourcing

  22. m-Pesa – Mobile Money, Kenya

  23. I Paid a Bribe! - India

  24. Post-crisis and peace keeping Central African Republic: Disarmament & demobilization

  25. M-Pedigree – mobile health, Ghana

  26. More in UNDP Report on Mobiles

  27. Download from here NOW! http://undpegov.org/mgov_primer.html

  28. Looking forward... • “Democratization” of access to ICTs • Innovations in the South! • Lower barriers to entry (access & technology) • Local social innovators/ entrepreneurs • Responding to local needs/gaps

  29. Looking forward... • Policy makers be aware! • Empowers people • New ways to interact with governments • Gives voice to those who had none before

  30. Looking forward... • BUT.. • Scalability Issues • Weak links to national development policies and strategies • Not a panacea, nor a one size fits all approach

  31. Thank you! raul@undp.org http://undpegov.org/

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