Approver Training Combined Approver Training for SAP, SRM, and PRD MM_APP_300

1. Approver TrainingCombined Approver Training for SAP, SRM, and PRD MM_APP_300

2. Table of Contents Course topics are hyper-linked to respective slides. If desired click on topics to quick-jump to that section. Note: Must be in Presentation mode to use hyper-link functionality (Press F5 to begin). Approver Overview Slide 3 Note Regarding SRM Implementation Slide 4 What Does an Approver Do? Slide 5 How Do the Document Types Differ? Slide 6 Purchasing/AP Quick Reference Slide 7 Role Combinations Slide 8 Approver Levels Slide 9 How Will I Receive Documents? Slide 10 Begin – Login to myUK Slide 11I. How To Approve SAP Requisitions Slide 12 SAP Requisition – Complete Level 2 Slide 19 SAP Requisition – Reject Slide 20 SAP Requisition – Edit Slide 21 SAP Requisition – Understand Status Slide 23 II. SRM/PRD Approver Tab Slide 25 SRM/PRD Approve Level 2 Slide 35 SRM/PRD Edit Overview Slide 38 SRM/PRD Approval Status Tabs Slide 42 SRM/PRD Tracking /Related Docs Slide 43 SRM/PRD View Attachments Slide 44 What Happens After Approval Slide 46 Inbox – Filter Settings Slide 47 Using Tabs Instead of Windows Slide 48 Business Tools for the Approver Slide 49 Closing Open Windows or Tabs Slide 50 Log Off Slide 51 SRM Help Sites Slide 52 Appendix: Personal Settings Slide 53 Approver Training – Revised Fall 2012 Return to Table of Contents

3. Approver Overview • An employee holding the Approver role is responsible for reviewing and approving the following documents created within their business area(s). These business objects are powered by SAP and they exist within the myUK environment. • Requisitions created within the SAP Materials Management (MM) system • Shopping Carts created within the Supplier Relationship Management (SRM) e-procurement system • Payment Request Documents (PRDs) created for payment only of selected goods and services Approver Training – Revised Fall 2012 Return to Table of Contents

4. Note Regarding SRM Implementation • Supplier Relationship Management (SRM) Shopping Carts is the University’s new e-procurement system and is a phased implementation. It is currently utilized by all departments and areas within the academic campus sector. Phase II of implementation is forthcoming and will include the following areas: • UK HealthCare • College of Medicine • Facilities areas using Plant Maintenance (PM) • The above areas currently use SAP requisitions as their purchase document. Approvers for these areas will also approve Payment Request Documents. Approver Training – Revised Fall 2012 Return to Table of Contents

5. What Does an Approver Do? • By approving SAP Requisitions, SRM Shopping Carts, or PRDs, the Approver affirms the following: • The purchase method selected by the Requisitioner, Shopper, or PRD Creator is correct based on the nature of the transaction. • Funds are available for the purchase or payment. • The document has been reviewed and all relevant information within (e.g., account assignment, pricing, delivery, etc.) is valid and correct. Approver Training – Revised Fall 2012 Return to Table of Contents

6. How Do the Document Types Differ? SAP Requisitions and SRM Shopping Carts are purchase documents used for general ordering of most goods and services. Authorized Requisitioners and Shoppers create orders within the myUK environment to purchase items for their departments or units. For selected goods or services only, departments have Delegated Authority to make the purchase and process the invoice as a payment. The Payment Request Document (PRD) is submitted by a departmental PRD Creator after the transaction has already taken place. PRDs are generally used for select goods and services that are usually of a discretionary nature or for which little or no Purchasing policy applies, e.g., speaker fees, government fees, awards, patient reimbursements, etc. The Purchasing Division manages the SAP Requisition and SRM Shopping Cart processes. Accounts Payable holds responsibility for the PRD process. Approver Training – Revised Fall 2012 Return to Table of Contents

7. Purchasing/AP Quick Reference Guide The Purchasing/AP Quick Reference Guide dictates the correct purchase method for all commodities. Before initiating any purchase, document creators are to review the alphabetized column on the left to locate commodities and determine the correct purchase method. Sample first page only – Access the full current document at http://www.uky.edu/Purchasing/docs/quickrefguide.pdf Approver Training – Revised Fall 2012 Return to Table of Contents

8. Role Combinations There are restrictions on role combinations to maintain checks and balances. The matrix below shows all permissible combinations for various procurement-related roles within myUK. The same person is not required to hold all roles within any one option. The combinations reflect the maximum roles within each option any one person may hold. Approver Training – Revised Fall 2012 Return to Table of Contents

9. Approver Levels Multiple approvals may be required depending on the amount of the SAP Requisition, SRM Shopping Cart, or PRD. Note: Special additional approvals are required for purchases of vehicles and computer equipment. Approver Training – Revised Fall 2012 Return to Table of Contents

10. How Will I Receive Documents? • Approvers Table: SAP “Workflow” moves SAP Requisitions, SRM Shopping Carts, and PRDs to assigned approvers based on a mechanism known as the “Approvers Table”. • Approvers must be listed in the table in order to receive documents into their inboxes • Back-up/multiple Approvers can also be assigned to the table • Table contains routing information for every University department • Table identifies the level approval required and routes carts accordingly to Approvers’ inboxes • In summary, SAP Workflow delivers documents directly to the Approver’s inbox. After task completion (approval, rejection, etc.), Workflow delivers the document to its next destination. • For convenience purposes Approvers are also notified via an Outlook email notification that a document has arrived in their inbox for approval. Approver Training – Revised Fall 2012 Return to Table of Contents

11. Begin – Login to myUK 1. Click Link Blue from the UK Home Page 2. Click myUK from the Link Blue site 3. Login to myUK using your AD and password Approver Training – Revised Fall 2012 Return to Table of Contents

12. I. How to Approve SAP Requisitions • After accessing myUK, Approvers for SAP Requisitions should click on the IRIS Launch Pad icon to enter SAP. Reminder: Only Approvers within UK HealthCare, College of Medicine, or Facilities areas approve SAP Requisitions. Proceed to the next section for SRM Shopping Cart / PRD Approving if you are not within one of these areas. Approver Training – Revised Fall 2012 Return to Table of Contents

13. SAP Requisition – Access Business Workplace The SAP Easy Access screen will open in a new window. Click the Inbox icon to access Business Workplace. From Business Workplace, click Workflow within the Inbox to access documents awaiting approval Approver Training – Revised Fall 2012 Return to Table of Contents

14. SAP Requisition – Access Documents SAP Requisitions awaiting approval will appear on the right side of Business Workplace Double-click into the workflow item to access the document Approver Training – Revised Fall 2012 Return to Table of Contents

15. SAP Requisition – Major Components Header Section contains Text notes tab and Release Strategy tab Item Overview section contains items requested for purchase with vendor, description, quantity and price Details Section contains Account Assignment, Delivery information, etc. Approver Training – Revised Fall 2012 Return to Table of Contents

16. SAP Requisition – Approval Steps 1. Click Header text tab to review notes 2. Confirm description, quantity, price, delivery date, etc. are correct 3. Review Account Assignment information is correct, in particular that the correct GL Account and cost object are entered Approver Training – Revised Fall 2012 Return to Table of Contents

17. SAP Requisition – Where to Find Attachments Attachments (e.g., vendor quote) commonly accompany a requisition. Approvers can access and view attachments if needed. 1. Click black triangle on right side of Services for Object icon 2. Click Attachment List 3. Double click on Attachment to download and view Approver Training – Revised Fall 2012 Return to Table of Contents

18. SAP Requisition – Complete Approval 4. To Approve, click the green check-mark icon on Release Strategy tab Status will turn from yellow to green 5. Click the Save icon at the top of the requisition to finish Approver Training – Revised Fall 2012 Return to Table of Contents

19. SAP Requisition – Complete Level 2 Approval Requisitions that exceed $10K require second level approval. In some cases the same person holds both levels of authority and can process both approvals from the same screen. 1. Click check for Level 1 2. Click check for Level 2 Status for both levels complete 3. Click Save to finish Approver Training – Revised Fall 2012 Return to Table of Contents

20. SAP Requisition – Reject Requisition The Approver for an SAP Requisition can choose to reject the document if needed. 1. Select Text tab and enter reason for rejection 2. Click the Reject icon 3. Click Save to finish. The requisitioner must make changes if needed and re-order. Approver Training – Revised Fall 2012 Return to Table of Contents

21. SAP Requisition – Edit • If an SAP Requisition needs revisions, at the Approver’s discretion, s/he can perform the edit and approve rather than rejecting the document. • Examples of possible edits: • Add or delete line items • Change cost assignment • Change delivery address • Add attachments • Edits must be completed prior to approving and can be completed while the document is in approval mode. Approver Training – Revised Fall 2012 Return to Table of Contents

22. SAP Requisition – Edit Approver can add their own notes or attachments Modify or delete line item data Modify/overwrite account assignment information, etc. Approver Training – Revised Fall 2012 Return to Table of Contents

23. SAP Requisition – Understanding Status How the Approver handles requisitions within Business Workplace can affect documents’ status as well as other Approvers’ access to the documents. Blue and white icon means requisition is In-Process. An Approver has accessed the document, but not yet approved it. Important: This action removes it from other Approvers’ inboxes. White icon means the requisition has not been accessed and is available to all applicable approvers Flag icon means an Approver has intentionally Reserved the document for their approval only. As with an In-Process requisition, this removes it from all other Approvers’ inboxes. Approver Training – Revised Fall 2012 Return to Table of Contents

24. SAP Requisition – Understanding Status The toolbox at the top of the Workflow section has icons for managing status of requisitions. To reserve a requisition for your approval only, highlight the document and click Reserve icon If an In-Process or Reserved requisition needs to be re-delivered to other Approvers’ inboxes, highlight the document and click the Replace icon Approver Training – Revised Fall 2012 Return to Table of Contents

25. II. SRM/PRD Approver Tab and Site Navigation SRM Shopping Carts and Payment Request Documents (PRDs) are approved through the Approver tab within myUK. The user does not access the Launch Pad or enter SAP Easy Access / Business Workplace for these approvals. Approvers for SRM Shopping Carts and PRDs access the Approver tab within myUK • Remember: The academic campus sector uses SRM Shopping Carts for purchases. Approvers from all campus areas, including those approving SAP requisitions, will also approve PRDs. Approver Training – Revised Fall 2012 Return to Table of Contents

26. SRM/PRD Access Inbox Approval tasks are executed via the Inbox located on the left side of the screen. As SRM Shopping Carts or PRDs route to the Approver, they can be found within the Inbox. 1. Click Inbox to begin the Approval process 2. Click Tasks tab to access documents for approval Approver Training – Revised Fall 2012 Return to Table of Contents

27. SRM/PRD Documents Section Overview Tabs and dropdown menus in upper section offer tools for managing messages and tasks SRM Shopping Carts, PRDs, and other communications display in the bottom section in a message format Approver Training – Revised Fall 2012 Return to Table of Contents

28. SRM/PRD Access Documents The Approver can drill into the SRM Shopping Cart or PRD to examine and review its contents. Click Subject line of document to open in new window or tab Approver Training – Revised Fall 2012 Return to Table of Contents

29. Typical SRM Shopping Cart Structure Header section includes notes that may be relevant to the Approver General Data shows creator’s name, date created, etc. Item Overview shows goods or services being purchased with line item information Approver Training – Revised Fall 2012 Return to Table of Contents

30. Typical SRM Shopping Cart Structure – Details Note: The Details section in the bottom is line-item driven. Different account assignments, etc., may be identified with each line item. Click the < > arrows to move between lines. Tabs within the Details section include: Account Assignment, Delivery Address, Notes and Attachments, etc. Approver Training – Revised Fall 2012 Return to Table of Contents

31. Typical PRD Structure Unlike the line item detail found in SAP Requisitions and SRM Shopping Carts, PRDs are lump sum documents with a total dollar amount for the payment. Items section shows one or more specific Product Categories designated for the payment with their corresponding amount(s) Overview section shows vendor, invoice information, total dollar amount, etc., of the payment Approver Training – Revised Fall 2012 Return to Table of Contents

32. Typical PRD Structure – Account Assignment 1. Click the Item tab to access Account Assignment Information 2. Click to open Details section Account Assignment information can be found in lower section Approver Training – Revised Fall 2012 Return to Table of Contents

33. Typical PRD Structure – Notes and Attachments Click Notes and Attachments tab Notes section must contain internal notes relevant to the PRD The invoice must be scanned and attached to the PRD. A second file containing supporting documents may also be attached. • Note: If the documentation is not attached, either the PRD will need to be rejected, or the Approver can edit and attach the documentation prior to approving. Approver Training – Revised Fall 2012 Return to Table of Contents

34. SRM/PRD Complete Approval If all aspects of the SRM Shopping Cart or PRD are correct, click Approve to finish task. The Approver may choose to reject the document if it contains errors. 2. Click Close when done to exit the open tab or window. 1. Click Approve or Reject Note: Prior to rejecting a document, edit and make a note on the Notes and Attachments tab conveying the reason for the rejection. Approver Training – Revised Fall 2012 Return to Table of Contents

35. SRM/PRD Approve Level 2 SRM Shopping Carts or PRDs totaling $10,000 or greater require an additional (Level 2) Approval. The approval steps are the same regardless of level. Some Approvers hold both Level 1 and Level 2 roles for their areas, in which case the second level approval can be executed within the same session from their Inbox. Approver Training – Revised Fall 2012 Return to Table of Contents

36. SRM/PRD Same Person Approve Level 2 1. After returning to Approver Inbox, click Refresh from right-side dropdown menu 2. The same purchase document or PRD will return to the message listing for Level 2 approval. Approver Training – Revised Fall 2012 Return to Table of Contents

37. SRM/PRD Finish Level 2 Approval 3. Level 2 approver can drill into the document if desired to display or edit – Or…simply click Approve from the Inbox screen to complete L2 approval • Note: Some Approvers hold Level 2 authority only, in which case they may need to review or edit the document. A Level 2 Approver may also reject the document even though it was approved by a different Level 1 Approver. Approver Training – Revised Fall 2012 Return to Table of Contents

38. SRM/PRD Edit Overview • If an SRM Shopping Cart or PRD needs revisions, at the Approver’s discretion, s/he can perform the edit themselves and approve rather than rejecting the document. • Examples of possible edits: • Add or delete line items • Change cost assignment • Change delivery address • Add attachments • Edits must be completed prior to approving • Note: The following slides show an edit made to an SRM Shopping Cart. Although the visual interface of the PRD is different, the edits follow similar steps. Approver Training – Revised Fall 2012 Return to Table of Contents

39. SRM/PRD Edit Document 1. Click Edit to revise document 2. The following message may appear - click OK to continue Approver Training – Revised Fall 2012 Return to Table of Contents

40. SRM/PRD Edit Document Note: Fields will turn white during Edit mode allowing new entries. 3. If needed click Details to view line item detail data 4. Edit Item Data, Account Assignment, Delivery Location, etc., if needed in the bottom Details section Approver Training – Revised Fall 2012 Return to Table of Contents

41. SRM/PRD Finish Edit and Approve 5. Click Approve when finished editing • Reminder: Edit steps for both SRM Shopping Carts and PRDs are similar. Simply place the document in Edit mode, make needed changes, and click Approve. Confirmation message 6. Click Close to exit window Approver Training – Revised Fall 2012 Return to Table of Contents

42. SRM/PRD Approval Status Tabs PRD Approval information for the PRD can be found via this tab in the top header section. SRM Shopping Cart Approval information for SRM Shopping Carts can be found via this tab in the bottom Details section. Approver Training – Revised Fall 2012 Return to Table of Contents

43. SRM/PRD Tracking and Related Documents Tabs Tracking information for the PRD can be found via this tab in the top header section. PRD Related Documents and tracking information for SRM Shopping Carts can be found via this tab in the bottom Details section. SRM Shopping Cart Approver Training – Revised Fall 2012 Return to Table of Contents

44. SRM/PRD View Attachments PRD Attachments for PRDs can be found under the Notes and Attachments tab in the Header section SRM Shopping Cart Attachments for Shopping Carts can be found under the Notes and Attachments tab in the Details section Approver Training – Revised Fall 2012 Return to Table of Contents

45. Supplementary Tasks Approver Training – Revised Fall 2012 Return to Table of Contents

46. What Happens After Approval? Approved SAP Requisitions and SRM Shopping Carts move next to the Purchasing Division for purchase order processing. Some Shopping Cart orders are placed automatically by SRM immediately after approval. Approved PRDs move next to Accounts Payable for payment processing. Some specific PRD category types also route to Purchasing for approval. Rejected documents of any type return to the Inbox of the document creator. Approver Training – Revised Fall 2012 Return to Table of Contents

47. Inbox – Filter Settings Filters can be used to better manage messages or find specific documents within the Inbox. Select from various search criteria to locate or manage specific documents or messages Link shows or hides Filters as desired User can also search messages based on specific text Approver Training – Revised Fall 2012 Return to Table of Contents

48. Using Tabs Instead of Open Windows Many myUK documents open in new browser windows by default. If desired you can configure your browser to instead open new tabs within a single browser window. Select Tools from your browser menu and choose Internet options Check boxes and radio buttons as indicated and click OK Note:Graphics shown are from Internet Explorer 8.0 – Your browser menu may offer different options. Approver Training – Revised Fall 2012 Return to Table of Contents

49. Business Tools for the Approver SRM Shopping Cart and PRD Approvers have additional resources and business tools via their Site Navigation pane. Display Purchase Order provides access to SAP/ SRM purchase orders in display mode Shopping Cart Report returns cart-based data on criteria such as cost center, WBS element, date created, GL account, etc. Business Analysis Report offers higher-level data relating to business areas, catalogs, purchase orders, suppliers, etc. Approver Training – Revised Fall 2012 Return to Table of Contents

50. Closing Open Windows or Tabs Approvers for SRM Shopping Carts and PRDs should always click the Close button to exit open windows or tabs. Click Close button to exit an open window or tab Note: Don’t click X to exit an open window or tab Approver Training – Revised Fall 2012 Return to Table of Contents