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Projects 2013 Platinum WIC in Action Delfina Shelomenseff APL Program Coordinator

Projects 2013 Platinum WIC in Action Delfina Shelomenseff APL Program Coordinator. 4 years 161 staff 40 local agencies. APL Class 2013. Riverside County. United Health Centers. Clinicas de Salud. Clinica Sierra Vista. Community Medical Centers. Planned Parenthood.

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Projects 2013 Platinum WIC in Action Delfina Shelomenseff APL Program Coordinator

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  1. Projects 2013 Platinum WIC in Action Delfina Shelomenseff APL Program Coordinator

  2. 4 years 161 staff 40 local agencies

  3. APL Class 2013 Riverside County United Health Centers Clinicas de Salud Clinica Sierra Vista Community Medical Centers Planned Parenthood American Red Cross SDSU Sacramento County PHFE Northeast Valley Health Center Community Bridges San Bernardino County Watts Healthcare Corp.

  4. Building strong leadership at all levels

  5. WIC Nutrition Assistant (WNA) • Senior WNA • Site Supervisor • BF Peer Counselor Supervisor • Registered Dietitian • Local Vendor Liaison (LVL) • Outreach Coordinator • Center Manager • Assistant Manager of Operations • Administrative Assistant

  6. Creating participant-friendly processes

  7. Establishing exceptional customer service

  8. Customer Service

  9. Committing to employee development practices

  10. Conflict Resolution

  11. Star PLATINUM (Special Thanks And Recognition) Project

  12. 12 10 15 5 3 6 9 Years of Service

  13. New manager training: • Making the Transition from Staff to Supervisor • How to Deliver Exceptional Customer Service • Managing Multiple Priorities, Projects and Deadlines

  14. Providing outstanding breastfeeding support

  15. Valley Plaza Mall & Mama Café at Barnes & Nobles with La Leche League

  16. Maintaining inviting site environment

  17. Before Now

  18. WIC KIDZ KORNERTEMECULA WIC CLINIC

  19. Offering quality education

  20. Current Results- Data Collection Ongoing

  21. Fostering effective partnerships

  22. Community CollaborationSacramento Food Bank & Family Services

  23. Gathering input from participants & staff

  24. APL Class 2013 Riverside County United Health Centers Clinicas de Salud Clinica Sierra Vista Community Medical Centers Planned Parenthood American Red Cross SDSU Sacramento County PHFE Northeast Valley Health Center Community Bridges San Bernardino County Watts Healthcare Corp.

  25. WICAPLProgram@cdph.ca.gov

  26. You never know how many apples are in one seed

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