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OPTIMIZING THE CAMPUS PRINT ENVIRONMENT

OPTIMIZING THE CAMPUS PRINT ENVIRONMENT. Gary Bernstein & Ronald Pau McGill University - and - Lori Pelletier & Ryan Bazylewski University of Regina. OPTIMIZING THE CAMPUS PRINT ENVIRONMENT. Gary Bernstein – Director, Network and Communications Services

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OPTIMIZING THE CAMPUS PRINT ENVIRONMENT

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  1. OPTIMIZING THECAMPUS PRINT ENVIRONMENT Gary Bernstein & Ronald Pau McGill University - and - Lori Pelletier & Ryan Bazylewski University of Regina

  2. OPTIMIZING THE CAMPUS PRINT ENVIRONMENT Gary Bernstein – Director, Network and Communications Services Ronald Pau– Manager, Systems Administration

  3. About McGill University • Located in downtown Montreal QC • #1 Canadian medical-doctoral university for 8 years (Macleans 2011) • 38,000 students + 8,900 graduate students • 1,600 professors + 3,500 staff • 11 faculties + 11 schools • $1.1 billion operational budget • 190 years old this year

  4. Conventional Network Printing

  5. Follow-me printing with uPrint

  6. Why we came up with uPrint • Paper wastage • Inconsistent service model • Inconsistent pricing across campus • Multitude of printer drivers – confusing to print • Inefficient device deployment (1.6 persons/printer) • No enterprise reporting capabilities • Inefficient chargeback • Terrible security

  7. uPrint: the McGill video A short video of uPrint in action!

  8. HOMOGENEOUS PRINTER FLEET Pillar 1

  9. One vendor • One print driver • Middleware • One user interface • HOMOGENEOUS PRINTER FLEET

  10. FINANCIAL Pillar 2

  11. Integrated with financial system • Financial controls • Real-time reporting • Cashless • FINANCIAL

  12. Cost centre configurations • Staff ID Card • Departmental cost centre • Research cost centre • Student ID Card • Student fee account • Temporary staff (casuals) • Departmental cost centre • Prepaid card (visitors, walk-ins) • Purchased before with cash or credit card Prepaid uPrint Card randomnameandpassword Staff ID Card first.last@mcgill.ca Student ID Card first.last@mail.mcgill.ca Temporary Staff uPrint Card position.department@mcgill.ca

  13. CENTRALLY SUPPORTED Pillar 3

  14. Remote network monitoring • Proactive supplies • IT Service Desk • McGill-Xerox partnership • CENTRALLY SUPPORTED

  15. SUSTAINABILITY Pillar 4

  16. 100% recycled paper • Default two-sided printing • Corporate responsibility • Reduced carbon footprint • SUSTAINABILITY

  17. COST EFFECTIVENESS Pillar 5

  18. Eliminate manual chargeback • Out of order? No problem! • Print dollars stay at McGill • More awareness • COST EFFECTIVENESS

  19. CRADLE-TO-GRAVE LIFE CYCLE MANAGEMENT Pillar 6

  20. Responsible reuse/recycling • Environmentally friendly disposal • Printer disks are wiped • LIFE CYCLE MANAGEMENT

  21. SECURITY Pillar 7

  22. Encrypted data • Jobs overwritten from printer hard disk • Secure printing • Cloud on secure McGill network • SECURITY

  23. Things to work on • Next steps • Some stats • WHERE ARE WE NOW?

  24. OPTIMIZING THE CAMPUS PRINT ENVIRONMENT Questions?

  25. uPrint: the Xerox video A longer video about uPrint!

  26. OPTIMIZING THE CAMPUS PRINT ENVIRONMENT Daniel.Faucher@mcgill.ca Manager, Campus Printing Gary.Bernstein@mcgill.ca Director, Network and Communications Services Stephan.Lengacher@mcgill.ca Manager, Server Infrastructure and Integration Ronald.Pau@mcgill.ca Manager, Systems Administration

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