UW Madison’s Integrated Student Information System “ISIS” Up and Flying

1. UW Madison’s Integrated Student Information System “ISIS” Up and Flying

2. Prospective Students Admissions Financial Aid Timetable & Curriculum Registration Records Advising Fee Assessment & Student Accounts Receivable Alumni Records

3. Vision • Plan • Organize/Structure • Budget • Train • Communicate • Discipline

4. Whose Project is this? • Management Structure • Committee structure • Communication • Buy in

5. Exec Support • Attitude • Staffing • Transition events • Training

6. Expectations/Outcomes • Business benefits • Change (i.e., culture) • management

9. Vision

10. Vision

11. Budget

13. Structure

14. College of Engineering School of Veterinary Medicine School of Nursing College of Agricultural and Life Sciences School of Pharmacy School of Human Ecology Medical School International Studies College of Letter & Sciences School of Business School of Education Law School Division of Continuing Studies UW's 14 Schools & Colleges Institute of Environmental Studies

15. UW-MadisonOrganization Chancellor Provost Vice Chancellor Academic Services Information Technology Schools & Colleges Business Services Budget Financial Aid 170 Department Chairs Bursar Registrar Dept. Admin. Faculty Undergrad Admissions

17. Sponsor/owner Vice Chancellor Student Affairs Exec Comm Acad, Bus, IT Steering Comm Directors, Governance, Students, etc. Proj. Mgr Student Affairs Project Management Team Associate PM Schools & Colleges Associate PM Technology Xfunctional team Management, Functional & Technical Forum Module Teams & MIT Leads Campus Community Student Financials Academic Advising Records - Enrollment Admissions - Recruitment Financial Aid

18. ISIS Committee Structure Upgrade Team Security Cross Functional Team Ad Hoc Teams MMTs ISIS Production Management Committee (PMC) DAS & Bursar Representatives AAC (up to 3) DoIT Directors (up to 3) Upgrade Team Leader SDC Chair ICIC Chair Housing Grad School Continuing Studies Prof. Schools Representative ISIS Executive Committee Customer Needs Chair: Paul Barrows Jack Duwe, Don Miner AAC Chair OPMC Chair SMC Chair Registrar Hank Lufler *Students *Schools/Colleges *Student Serv. Offices *Faculty/Staff Functional Offices or ICIC/AAC ISIS Strategic Directions Committee (SDC) DRAFT Project Manager Executive Committee DAS Directors & Bursar MMT Chair Housing Grad School DoIT’s Strategic Consult. Dir. ICIC Chair ITC Chair (Oct '99)

19. Plan

20. Communicate

21. Website http://www.wisc.edu/isis/ Communication Newsletter E-Mail

22. Training

23. DAS Becki Trish SC Trainers (6 @ 50%) 1600 Schools & Colleges Coaches 50 6 2 1600 Users, 265 Sessions, 4,445 training unit equivalents

24. Training - Who gets what? End-user Tom Yields ISIS Training Block Admissions Records Fees LEGACY TRANSACTIONS

25. Discipline

26. Discipline Vision

27. Vision Discipline

28. Vision Discipline

30. Whose Project is this? Functional Technical Joint Management Structure Executive committee Powerful Own resources Visionary needed Must have access to power or have power directly Faith Focus How much to implement How Soon When to declare victory Committee structure Build based on need Politics Resources Governance Oversight Communication To whom How often How What Buy in Buy whom When

31. Exec Support Which one(s) Type of support Active Passive Financial Political Attitude Just gotta have one Staffing What kinds Functional IT Partner Backfill How many How long Transition events Old system (and some old folks) go away New system must be used sooner than you think Training Budget What kinds How much When How long

32. Expectations/Outcomes Day one By whom Business benefits Operational Efficiencies Operational Effectiveness BP changes Decision making Money (ROI) Customer satisfaction Change (i.e., culture) management Functional offices IT Students Faculty

33. Vision • Plan • Organize/Structure • Budget • Train • Communicate • Discipline

34. Thank you Tom Scott University of Wisconsin - Madison tscott@doit.wisc.edu